Leggi le recensioni degli ospiti sugli hotel di Tulum

Rubi Tulum
4.5/546 Recensioni
Lo staff è fantastico! La nostra visita è stata durante il periodo natalizio. Abbiamo soggiornato nell'attico avventura con accesso al ponte sospeso. Sfortunatamente e inaspettatamente il ristorante non era aperto. Ho chiesto informazioni per prenotare per la vigilia di Natale e Natale... Non mi è stato detto che era chiuso. Questa è stata l'unica delusione e inconveniente. Avrai bisogno di un taxi o di una bicicletta per fare provviste. La città è vicina ed è una bella avventura 😉. Forniscono pentole per il piano cottura. Le scale collegano ogni piano. Quando piove diventano molto scivolose. Mio marito è scivolato ed è caduto, fai molta attenzione Le camere sono bellissime. Tutto ciò di cui hai bisogno, persino un grande spruzzo! Usalo!!!! Non siamo stati grandi fan della doccia a pioggia sopra la vasca senza tenda. Tutto si bagna e i pavimenti diventano scivolosi, quindi finisci per usare l'asciugamano per asciugare i pavimenti. Lo spazio privato sul tetto con la piscina è fantastico. L'altalena della piscina ha bisogno di essere rinnovata. Le biciclette per la città erano le migliori. Abbiamo anche fatto la spiaggia. Vogliamo sicuramente esplorare di più la prossima volta. Rubi è sicuramente un posto molto speciale. Se il ristorante fosse stato aperto sarebbe stato perfetto! Il nuovo aeroporto ha aperto a Tulum. Questo renderà le cose più facili.. Si trova lungo una strada sterrata dissestata. Abbiamo avuto difficoltà a trovare un taxi per tornare quando siamo andati in città per cena. Ci serve un furgone o un SUV. Assicuratevi di organizzarlo in anticipo.. Sono stati i piccoli intoppi a rendere l'esperienza ancora più speciale. Siamo molto accomodanti, quindi ne abbiamo tratto il meglio. Non vediamo l'ora di tornare e provare Baxale..
Kan Hotel Tulum
4.3/535 Recensioni
Overall had a great stay here with friends. The hotel advertises itself as sustainable, which I thought it was for the most part, however in terms of materials with all the wood cladding and decorative elements surrounding the rooms / pods in Tulum's monsoon-like rain during low season, it was clear this had needed to be replaced multiple times in the short time the hotel has been open, so it's debatable whether the design is sustainable. The food and cocktails were fantastic, not cheap but fairly priced for Tulum (which is pricey for anyone who hasn't been!). Great restaurant and cute speak-easy bar below. The staff were fantastic, shout out to Gus at the restaurant, who not only was one of the best waiters I've ever met (I work in hospitality myself) but also a super nice guy all around and he shared so many tips and recommendations with us. Every dish we had, breakfast and dinner, was fantastic. Only let down was the coffee, really not great. The hotel is located in no-mans land between the beach area and downtown which are separated, so be prepared you'll need taxis to get everywhere and the taxi drivers rip off tourists. We tried walking one evening but the roads are horrendous (potholes likes craters), no street lights (even the long drive way to the hotel - get some street lights for your guests guys!) and in many areas there are no sidewalks - so I wouldn't recommend walking in the dark. We were not impressed by the beach club recommendations (their partner beach clubs - they were dead / no vibe). Had a massage which was ok, nothing special. We went mid-October and experienced two full days of torrential non-stop rain, so choose your dates wisely. The hotel advertises it offers bikes, what it doesn't mention is that they charge and it's through a third-party, the cost was outrageous and the bikes were in ill repair - as a sustainable hotel I really think they should offer bikes to their guests and charge a deposit. We were looking forward to getting around by bike in Tulum but the prices really were crazy so we took taxis. We didn't swim in the cenote at the hotel as was a bit mucky. The artificial waterfall was noisy, our room was next to it. The rooms were nice (no TVs, I get the concept of switching off but as we had so many rainy days on occasion would have been nice to have one to chrome cast from your phone). The bathrooms are a case of style over functionality. Not much privacy with a free standing bath/shower but that's fine, however the water from showering went absolutely everywhere. Also the hotel is not smoker friendly, which is listed on their website but I didn't spot it beforehand. Not a massive issue but worth noting for smokers. Overall beautifully designed, very green, very peaceful, great service and above all else great food and drinks.
Xambé
4.3/545 Recensioni
房東人挺不錯的 還不錯 衹是我們入住遇到了困難 房東睡著了 我們在外面等了挺久的 兩個女生説實話有點危險 後面的士司機和警察幫我們叫醒了房東哈哈哈哈
The Panoramic by Xperience Hotels
4.1/58 Recensioni
Such a wonderful stay and overall experience. Perfect stay to be in downtown Tulum and a bang for your buck. Our hotel manager was very responsive and attentive of all of our needs. Unfortunately, our private pool got dirty from the rain, but she quickly cleaned it and was ready in a few hours. Even simple as needing more pillows. Our room was super clean and loved how their cleaning staff would come everyday to clean the floors and re-make the bed. Since the floors would get dirty from our shoes and such. Oh and they would set new towels for us as well. Truly grateful for the free parking. And there’s usually available parking. However… PLEASE KEEP IN MIND about the roads. They are really super bad and terrible to drive in with deep potholes but we managed. Just drive super slow and careful especially during the rain. I wouldn’t recommend to drive late at night since it may be a little too hard to see. Check in was super easy and quick. The front desk will check for your reservation and then will connect you to speak with their manager or whoever your rental manager is. Our manager gave us tips and offered to help schedule restaurant reservations or beach reservations in the popular Tulum area which is by the beach. The Location was only about 5-10 minutes from the main downtown Tulum area. I would say 10 minutes because we would drive very slow due to the roads. There is also a taco stand down the street which is only about a 5 minute walk. Lastly, the amenities… the pool was seriously breathtaking. Haven’t seen a circular shaped pool like that with such an astonishing view. We saw there was a small gym but we didn’t have the time to use it but at least it’s an option. We would highly recommend this beautiful stay and we would definitely come stay again. I would highly recommend to stay in downtown Tulum than the main Tulum road by the beach. Save money and just rent a car. Best way to visit all of the fun cenotes and different areas of Tulum.
Bahia Principe Grand Tulum - All Inclusive
4.1/5101 Recensioni
Abbiamo soggiornato per 3 notti presso questa struttura. Il villaggio è ottimamente organizzato e ben curato, con continue manutenzioni al giardino e alle parti comuni. La dimensione tuttavia mi pare eccessiva. I vialetti sono infatti affollati di golf kart, che trasportano i turisti più pigri, senza che ci siano percorsi dedicati ai pedoni. Diverse specie (iguane, coati e capibara) girano indisturbate tra i vialetti e le aiuole. Ciò rende il soggiorno molto tropicale. Noi occupavamo una 'suite', in realtà una stanza con due stanze e due bagni, per mia moglie e i nostri tre figli, accomodati tuttavia su tre brandine. Il cibo è di altissimo livello nonostante il grande numero di clienti: abbiamo provato il Gran Tortuga (brasiliano), Tequila (buffet Messicano) e Mikado (giapponese in una vicina struttura, Coba). Le attività extra sono piuttosto care, standard americano, ma molto ben organizzate: noi abbiamo fatto la gita di snorkeling in un'insenatura che portava a un cenote, il jet ski e l'esperienza con i delfini. Veniamo ai punti da migliorare: * come dicevo il gran numero di ospiti impone di prenotare con anticipo ristoranti e attività * le stanze sono discrete ma iniziano ad avere qualche problema di manutenzione (lavabi macchiati, scarichi non funzionanti) e di cura (dispenser di sapone e shampoo non ci sono mai stati riempiti in tre giorni di soggiorno) * la spiaggia è davvero poco curata (e anche poco frequentata), se non trascurata: lettini rotti, mancanza di un servizio bar all'ombrellone, etc... La battigia è invasa dalle alghe: vero è che venivano raccolte da una decina di volontari la mattina e poi portate via (da rumorosi trattori), ma si può fare molto di più. Vero è che l'ospite medio predilige la bollente piscina alla onde del mare, ma la lunga spiaggia è un asset che andrebbe a mio avviso molto valorizzato * tavoli delle parti comuni ”(Truck Beach Bar) sporchi di cibo: alla maleducazione della gente (che abbiamo visto in forme diverse) è difficile porre rimedio, ma un occhio allo stato dei tavoli il personale potrebbe buttarlo per intervenire senza che lo richiedano i clienti * le piscine sono vecchie (salvo quelle per i bambini, in mosaico verde e molto belle) e chiudono troppo presto (alle 19) Come suggerimento finale per rendere tutto più 'sostenibile', praticherei una policy contro gli sprechi di cibo ( basterebbero dei cartelli come accade per gli asciugamani) . Abbiamo infatti visto adulti e bambini riempirsi oltremodo i piatti ai buffet per poi lasciare incuranti il cibo. In generale, ottimo rapporto qualità/prezzo ma forse non propriamente un cinque stelle: piuttosto un 4 sup.
Aloft Tulum
4.3/5101 Recensioni
We enjoy this hotel so much we have stayed every time we are in Tulum! The rooms are clean and nicely decorated, the jungle view is beautiful. We have stayed in many of the different rooms but our favorite is the one bedroom suite with balcony. The terrace suite is nice too, but the terrace isn’t covered so when it rains you lose that space. We love how accommodating and friendly the staff are. I think I lost something every day we were there last time (swimsuit coverup, sandals, car keys) and they were right there to make sure I was reunited with my items. The breakfast staff was great, they made sure you had everything you wanted and again, always a smile to great you. The bar staff was excellent also, we mainly ate at the downstairs bar and had our food delivered poolside. It didn’t take long for them to know our favorites! Make sure you take advantage of the 2 free drinks and the twentyish dollars in credit you get each night. The rooftop pool is reserved for adults, but during the day if no one is up there, they did allow our son to get in (he is 10). The rooftop pool is great, it is an infinitely edge looking out at the jungle. The downstairs pool feels more intimate. The housekeeping staff is also on point, we often only have housekeeping when we need it, a few days in to our stay usually, but the day we had it done everything was perfect upon our return, and the toys my son had bought were cutely arranged on his bed (which they also made up properly for us!). The location is great for nearby restaurants (which I found to be better than the ones on the beach) and renting a car or scooter. Take advantage of the lagoon snorkeling trip they offer as well, you have to rent the snorkel gear but the entrance fee and the transportation fee are included. In Tulum transportation so expensive!! We did not do the beach transportation but they do offer that. They also have a laundry facility! We brought detergent and quarters with us. If we were to come back to Tulum we would stay here again.

Domande frequenti

Informazioni di viaggio locali

Numero di hotel2,101
Numero di recensioni13,886
Prezzo più alto2.314 €
Prezzo più basso26 €
Prezzo medio (giorni feriali)244 €
Prezzo medio (fine settimana)253 €