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Eurostars Palacio Buenavista
4.3/563 Recensioni

Eurostars Palacio Buenavista

Toledo|2.64km dal Museo Taller Del Moro

Ultima prenotazione 18 ora/e fa

We have spent three weeks in Spain; traveling to Barcelona, Seville, Madrid, and Toledo. The hotels have been top notch and the staffs have been friendly until this Eurostar. Let me first say that we were previously at a Eurostar in Barcelona( the Grand Marina) and received superb service. When we walked into Buenavista not one staff member said hello or hola. We initiated the exchanges. No smiles nada. No offer of water which was set up I assume for guest. I did notice that the staff was much friendlier to those who spoke Spanish. Check in was quick but image our surprise when there wasn’t an offer to have someone cart our bags to our room. We had been traveling all day since 7 AM and reached the hotel at about 3:30 pm. It was hot and we we’re definitely bedraggled. We came to Spain not knowing the language well but have successfully used Goggle Translate. When we went to dinner the waitress admittedly didn’t speak English which was fine, so we used our translator. Once again we were not greeted and staff was reluctant to speak with us.The first waiter said he didn’t speak English and after we got him to understand our room number, he grabbed another waitress and “ had her deal with us”. I understand some Spanish. It was clear that neither waiter wanted to attend to us. After asking for our drink orders we were told “ no”. When I asked for a drink menu she said they only had wine and beer, but I later saw a couple with what appeared to be a cocktail. After selecting and receiving grilled beef tenderloin. The waitress NEVER CHECKED BACK to check on us, until I waved her down for the bill. During dinner staff were around but ignored us. This unfriendly and rude behavior happen again at breakfast. No greetings were returned and again they were obviously friendly to the Spanish speaking guests. Typically at buffets dishes are removed from the table so that you can use a fresh dish. While other guest had dishes immediately removed ours sat in front of us from 8:00 am until our departure at 9:00 am. Let me correct myself. Right before we left one plate was removed. Front desk staff did call a cab as we requested but again they appeared u happy to help us. Honestly, we have been stunned by the ongoing pattern of disregard and unfriendliness. I usually right reviews AFTER I return home.Im writing this while I’m still here. I’ve just returned to the hotel from an outing and 1:30 PM. When I went upstairs my room key no longer worked. The front desk attendant rescanned it but offered no explanation and again was unsmiling until she accidentally ( I assume) flipped the key so that it landed in the counter instead of my hand. The room wasn’t cleaned but perhaps they, like everyone else have a staff shortage. I’d rather have a “dirty” room and polite staff. I’m not sure why but Toledo Spain in general has been the least friendly place. I don’t like making global statements but …. .I’m really glad that we’re only spending two nights here. The hotel is b

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Apartamentos Abad Toledo
4.4/521 Recensioni
Toledo City Center
Il personale è molto bello, buona posizione ma non parcheggio gratuito. L'appartamento comprende pane, succo e ham in frigorifero è gratuito. Buona struttura ma senza ascensori.
Hospedium Hotel Posada de la Silleria
4.4/561 Recensioni
Toledo City Center
La stanza è molto pulita, sono soddisfatto della pressione dell'acqua e della forza del ventolatore.Penso che sia un hotel raccomandato durante la visita a Toledo.Inoltre, è molto conveniente perché ci sono ristoranti e negozi vicino.
Hotel Carlos V
4.3/576 Recensioni
Toledo City Center
Il servizio è eccellente e il personale è affabile cortese e in terrazza si può mangiare un po' di tutto e ottimi aperitivi e vista mozzafiato. Il buffet della colazione e ricco di pietanze dolci e salate. Consiglio vivamente.
Hotel Sercotel Alfonso VI
4.2/5113 Recensioni
Toledo City Center
Great Hotel in the city centre. Top location. Spacious rooms with great beds. Nice staff. Mini Bar. The free walking tour in. English starts in the front of the hotel. The sightseeing busses ar with 50 metres. Ideal for a two or three days stay in the old city of Toledo
Hotel Santa Isabel
4.5/5111 Recensioni
Toledo City Center
Forse avevamo aspettative troppo alte viste le recensioni e il prezzo pagato o forse siamo stati sfortunati con la camera. L'albergo in se' è particolare e la terrazza molto bella. Colazione con ottimo rapporto qualità prezzo. La nostra camera invece mediocre. Piccola, al piano terra che poi era un seminterrato con una finestrella alta da cui non entrava logicamente luce naturale. Bagno vecchio e piccolissimo, da cui provenivano i rumori degli scarichi delle altre camere. Nessun minifrigo e aria condizionata centralizzata non potente. Ho dovuto insistere per farmi dare il telecomando dello split autunomo. Forse se fossimo capitati in un'altra camera sarebbe stato meglio.
ToledoRooms Palacios
4.3/516 Recensioni
Toledo City Center
Molto pulito, profumo molto bene e molto ben situato. Sono molto soddisfatto.

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