Hotel Mercure a Tbilisi

La posizione è buona, la colazione è davvero buona, la camera è pulita e rifatta ogni giorno. Ma la reception non è gentile (la Sig.ra Nina) la mia prenotazione era un letto matrimoniale superior ma la prima notte (522) ci ha dato un letto singolo superior e ha chiesto il giorno dopo, ha detto mi dispiace, non posso darvene un altro perché le stanze sono vuote per i suoi nuovi clienti. Dopo di che ci ha dato una camera standard (419) e si è offerta di mandarci un altro hotel (prezzo basso ma trasporto gratuito!!) Deve essere più gentile e non fare differenze tra i clienti! L'hotel Mercure dovrebbe preoccuparsi di lei

In general, it’s a very solid hotel. Rooms are decent size with good amenities. They provide tooth brushes upon request. Front desk is very friendly and kindly provided us with an early check in. However when asking things like metro directions - ChatGPT was more helpful.  WiFi is in the rooms is quite poor. Impossible to have a video call or watch a movie.  Location is controversial - depends on what u want. There is a metro station just within 2 min walk. There are small coffee shops and local grocery shops. However most of the attractions are located in the other part of the city. So you would have to revel a lot. High rated restaurants are also 3-5km away.

It is a good hotel ,especially the location is strategic : just walk distance 3 minutes from old town. Rooms are clean , not very large, but quite. Breakfast is average, quality of food acceptable not great. The restaurant on ground is named Asado. it is a beef restaurant ,managed from famous italian chef. The quality of food is excellent and the price goes along with it: quite expensive but really worth of.