Sheraton Grand Taipei Hotel

Recensioni su Sheraton Grand Taipei Hotel

Sheraton Grand Taipei Hotel

12 Section 1 of East Zhongxiao (Zhongxiao Dong Lu Yi Duan), Zhongzheng District, Taipei, Zhongzheng District, Taipei, Taiwan, 100, ChinaDettagli hotel
Sheraton Grand Taipei Hotel
Sheraton Grand Taipei HotelSheraton Grand Taipei HotelSheraton Grand Taipei Hotel
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Recensioni degli ospiti

4.5/5
Ottimo
634 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.5
Pulizia4.6
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Tutte le recensioni(634)
Recensioni positive(617)
Recensioni con foto/video(162)
Trasporti comodi(79)
Ottima colazione(69)
Vicino alla metro(21)
Buffet delizioso(19)
Ideale per bambini(15)
Reception gentilissima(14)
Ottimo ristorante(13)
Di lusso(5)
Recensioni negative(17)
Utente ospite
Camera Superior
Soggiorno: giu 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 lug 2024
Lo stesso eccellente servizio e ospitalità della prima volta che sono stato qui alla fine degli anni '80, quando era ancora l'iconico Lai Lai Sheraton. Grazie per aver fatto uno sforzo in più per rendere memorabile il compleanno di mia moglie con gli accordi extra. Una menzione speciale va a Ellen e al team della reception per essersi presi cura di noi.
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Travel Mum (trouble mum)
Camera Superior
Soggiorno: dic 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 1 feb 2025
Excellent services and free upgrade while we checked in early. Very nice hotel close to the Taipei station.
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Risposta dalla struttura: Dear Travel Mum (trouble mom),Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with the location and our service during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
The Hotelier
Camera Superior
Soggiorno: nov 2024
Solo
10 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2025
During my recent stay at the Sheraton Grand Taipei Hotel in an executive suite, I experienced unparalleled luxury and comfort that transformed my visit into an enchanting retreat. From the moment I arrived, the warm and welcoming staff set the tone for an exceptional experience. The executive suite was spacious and elegantly appointed, boasting stunning views of the bustling city skyline. The modern decor combined with thoughtful amenities made the space feel like a home away from home. Comfortable furnishings, including a plush king-sized bed, provided a perfect place to unwind after a busy day of exploring Taipei. One of the highlights of the suite was the access to the Executive Lounge. The atmosphere was both sophisticated and relaxed, offering complimentary breakfast and evening cocktails with a selection of delicious hors d'oeuvres. It was a lovely way to mingle with fellow guests while enjoying breathtaking sunset views! The attentive lounge staff went above and beyond, ensuring that every detail was taken care of. In addition to the suite’s luxurious accommodations and the Executive Lounge, the hotel’s facilities were top-notch. I enjoyed a refreshing dip in the pool and a revitalizing workout at the fitness center. The variety of dining options available on-site, including an exquisite Chinese restaurant, allowed me to indulge in both local flavors and international cuisine. The Sheraton Grand Taipei Hotel is perfectly located, making it easy to explore the vibrant city. Whether you’re in town for business or leisure, this hotel offers a unique blend of comfort, elegance, and exceptional service. I left feeling rejuvenated and eager to return, having experienced a perfect blend of relaxation and exploration. I wholeheartedly recommend staying in the executive suite for an unforgettable Taipei experience!
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6/10
Risposta dalla struttura: Dear The Hotelier,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay at the Sheraton Grand Taipei Hotel exceeded your expectations and that our executive suite, facilities, and services contributed to making your visit to Taipei so special.It’s great to know that the views, comfort, and amenities in the suite made your stay memorable, and we’re particularly pleased that you enjoyed the Executive Lounge and our dining options. Our team is dedicated to providing guests with a personalized experience, so we’re delighted that you found the service to be attentive and welcoming.We look forward to welcoming you back for another unforgettable stay. Should your travels bring you to Taipei again, we hope to continue offering you the same level of comfort and luxury that you enjoyed during this visit.Thank you once again for your kind words and recommendation!Warm regards,Sheraton Grand Taipei Hotel Team
Slarkey
Camera Superior
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 dic 2024
My recent stay at the Sheraton Grand Taipei Hotel was nothing short of exceptional. From the moment I arrived, the staff offered warm, attentive service, making me feel welcomed and valued throughout my stay. The room was spacious, modern, and comfortable, with stunning views of the city skyline. The hotel’s facilities were top-notch, including a well-equipped fitness center, a relaxing spa. Dining was equally impressive, with a wide variety of delicious international and ********* dishes. In summary, the Sheraton Grand Taipei provides a luxurious, seamless experience with outstanding service, facilities, and dining. I highly recommend it for anyone visiting Taipei.
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Risposta dalla struttura: Dear Slarkey,Thank you for sharing your wonderful experience at the Sheraton Grand Taipei Hotel. We're thrilled to hear that you had an exceptional stay, from the warm service and spacious room to the top-notch facilities and dining options. It's fantastic that you enjoyed the stay. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back for another unforgettable stay!Yours sincerely, Sheraton Grand Taipei Hotel Team
Hsiu Ling Low
Camera Superior
Soggiorno: nov 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 dic 2024
Location was great-Very well connected with MRT just in front of the hotel . The concierge was very helpful in recommending day trip taxi to Yehliu etc. Breakfast spread  was average with some hits and misses . Liked the soy milk but would have been nice to have the dough stick to complete the offering . Overall excellent stay
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Risposta dalla struttura: Dear Hsiu Ling Low,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We're delighted to hear that you enjoyed our convenient location and our concierge assisted you with day trip plans. We also appreciate your comments about the breakfast and would take your recommendation into consideration. We're glad to know that overall, you had an excellent stay. Look forward to welcoming you again in the future!Best regards,Sheraton Grand Taipei Hotel Team
Utente ospite
Camera Deluxe con 2 letti singoli
Soggiorno: mar 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 12 apr 2024
We extended our stay due to the earthquake at hualien Love the quality of the breakfast spread.
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Utente ospite
Camera Superior
Soggiorno: dic 2024
Famiglia
2 recensione
2.0/5
Pubblicata: 1 feb 2025
The front desk employee did not listen to client’s complaints.
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Risposta dalla struttura: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We sincerely care about your opinion and deeply regret that we did not meet your expectations. We will address the issue you encountered to related department and do our best to enhance our service quality. We would be honored to welcome you back for another wonderful stay. Best regards,Sheraton Grand Taipei Hotel Team
KKKSA
Camera Superior
Soggiorno: ago 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 15 set 2024
I'm very satisfied my room! Bed is Very big and room condition is very good I want use again sheraton
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Risposta dalla struttura: Dear KKKSA,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us.We are delighted to hear that you were satisfied with our room during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
Utente ospite
Camera Superior
Soggiorno: ago 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 4 dic 2024
The overall experience is quite nice. What is a bit disappointing is the swimming pool is smaller than I thought. Well, tbh, shouldn't expect too much as location is good.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with convenient location and overall experience. Providing excellent service is our goal, we will keep working hard to provide high standard quality service to all our guests.Have a nice day,Sheraton Grand Taipei Hotel Team
Alex
Camera Superior
Soggiorno: giu 2024
Lavoro
28 recensione
4.0/5
Molto buono
Pubblicata: 29 lug 2024
I request higher floor room when I booked the room. But reception arranged the lowest floor. Especially, it is close to the restaurant. The buffet restaurant has very strong flavour to 5th floor . Also gym is vveery tiny.
Traduci
Risposta dalla struttura: Dear Alex,Thank you for choosing Sheraton Grand Taipei Hotel as your home away from home at Taipei and taking time to share your stay experience with us.Providing high standard service quality and warm welcome to our guest is our top priority and all staffs are working hard to achieve this goal.We valued every guest’s comment and the issue you mentioned would be definitely transferred to related department to review the process and adjust accordingly. Once again, we apologize for any inconvenience caused and always look forward to welcoming you back.Best regards,Sheraton Grand Taipei Hotel Team
Fazreen
Camera Superior
Soggiorno: dic 2023
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 26 gen 2024
The hotel location is near the train station which is convenient for travelling around the city. Clean hotel with great services.
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MoGorGor
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2023
Famiglia
9 recensione
4.7/5
Fantastico
Pubblicata: 26 dic 2023
The hotel is conveniently located near Taipei Station and popular places such as Ximending. As we go to Hualien and Taichung during our visit, location is very important to us. The hotel is also featured with exceptional sauna and hotbath facility and gym and nice Michelin star Chinese restaurant.
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Utente ospite
Camera Deluxe King
Soggiorno: mag 2024
Coppia
11 recensione
4.5/5
Ottimo
Pubblicata: 17 giu 2024
The hotel located at the city center allowing us to access different areas of Taipei easily. The bed is very comfortable and we had restful night every nights
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Ottoman51
Camera Deluxe King
Soggiorno: ott 2023
Coppia
35 recensione
4.7/5
Fantastico
Pubblicata: 2 dic 2023
Good location and very comfortable bed. Only thing i did not like interior is quite old such as curtains needed to be renewed.
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Zeus Pui Yin Lo
Camera Superior
Soggiorno: ott 2023
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2023
Excellent service and room is nice and tidy, excellent location for sightseeing around Taipei city
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