Kimpton Margot Sydney, an IHG Hotel

Worst "five star" hotel I stayed in twenty years. I recently stayed at Kimpton Margot and had a thoroughly unpleasant experience. Frankly I want my money back for the two night stay. Here are the main issues I encountered: 1. Cleanliness: • The first room had visible stains on the bed. • The second room had long black hairs on the bed. 2. Noise: • The first room was extremely loud due to machine noise from above, making it impossible to sleep. • The second room was quieter, but there was constant noise from outside during the day. 3. Room Amenities: • The air conditioning in the second room was problematic, making the room ice cold regardless of the set temperature. 4. Breakfast: • The breakfast selection was extremely limited, with the buffet offering only croissants. Overall, my stay was very disappointing. I hope management will address these issues to improve the experience for future guests.

Overall our stay in Kimpton is amazing! Good hospitality, cleanliness, good front desk services, quick check in/out. Room is clean and wonderful, have the room ipad for us to choose amenities, room yoga class and etc. Love the mini bar, shoes and everything in kimpton! Definitely will come. Back again

Twin was very spacious. Travelling for work and was economical to share, including breakfast. Excellent sized room, decent in-room dining options and quality. Beyond expectations for a la carte breakfast, really smooth coffee. Gym was very well equipped, with light refreshments and storage available. Staff helpful, jovial, patient and friendly. Lovely, heritage building close to light rail and either end of Sydney CBD.

Five Star service I will stay again the facilities are so new

Great location, near Town Hall Station. Good breakfast and facilities. Very clean and stylish hotel.

Stylish & Comfortable Great to have a non classical hotel in Sydney CBD! The hotel was celebrating its grand opening during our stay, so very new. Service and setting (specially in Lobby) still need to be fine tuning.

寵物友好！非常不錯！有免費狗零食可以給。

Lokasi sangat strategis, pelayanan ramah, staff sangat membantu 👍

入住首晚在一樓，窗户都貼着磨砂膜，昏暗的光線極不舒適，溝通後次日換至4樓好一點。衞生打掃很不及時，也不乾淨，要送2條浴巾催了3遍，半個多小時過去了也沒送到。早餐衹有西點，個人感覺很難吃。沒有小童用品，説了三次要小童用品，送來的都是成人的。唯一的優點是位置在市中心，比較方便。