Recensioni su Meriton Suites Pitt Street

Sebbene la mia camera fosse molto bella e come me l'aspettavo, sfortunatamente la mia esperienza complessiva in questo hotel non è stata molto piacevole. Il personale alla reception non è stato solo maleducato, ma mi ha anche suggerito di cercare un altro hotel durante il check-in perché ho fatto notare una discrepanza nelle tariffe (supplementi per carta di credito) che non era stata comunicata durante la prenotazione sull'app Trip.com. Le proprietà Meriton non comunicano prima, durante o dopo la prenotazione (Trip.com) che verrà aggiunta una tariffa per l'utilizzo della carta di credito, e questo è disonesto secondo me. Ciò che è deludente è l'atteggiamento che ricevo quando faccio notare l'errore di Meriton. Innanzitutto hanno indicato il cartello sulla reception, ma non ho effettuato questa prenotazione mentre ero in piedi nella loro hall. In secondo luogo, hanno detto che avrei dovuto prenotare sul loro sito web la prossima volta che è stato comunicato, forse allora Trip.com dovrebbe rimuoverli dall'elenco degli hotel approvati. Infine, venire a conoscenza della politica mentre faccio il check-in indicando un cartello alla reception e poi sentirmi dire che se non mi piace la politica "posso fare il check-out e portare la mia attività altrove", è stata la goccia che ha fatto traboccare il vaso ed è la definizione di un pessimo servizio clienti e di una gestione della risoluzione scadente. Avrebbero potuto gestire la questione in modo diverso e dire semplicemente "ci daremo un'occhiata e cercheremo di fare un lavoro migliore per informare i nostri clienti della nostra politica online. Ci scusiamo per questa incomprensione". In seguito mi hanno scritto un'e-mail con delle scuse, ma non hanno ancora riconosciuto la loro disonestà nel non aver rivelato la commissione per l'utilizzo della carta di credito sull'app Trip.com.

the service and location very good,u fortunately the lift very bad,we must wait to long……

They had 3 lifts and one was down, shard by the guests and car park users so you can imagine the wait time was like forever as many others mentioned. The longest I had waited for was 2 mins. The rooms were pretty worn and apparently needed big renovation. My son has sensitive skin and it was soon reflected the cleanliness of the carpets and curtains were quite bad. He had rashes 15 mins after entering the room. I didn’t expect such problem given it’s an expensive apartment. Otherwise the location is great, easily accessible to the attractions.

location is really convenient. I love the balcony, the view is brilliant!

I stayed at Meriton for 9 nights with my son in Oct 2022. The location is excellent, with the Townhall train station & light rail located within 2mins walk from the building. There is also a Woolworths next block. The major shopping district is within less than a minute walk / located at the next light rail station, QVB station. One of my biggest pet peeve, are the lifts, there are 3 of them and they run from carpark levels all the way till the top floor which is probably in the 50s, we had to wait really long to take the lifts. Meriton apparently leases out their carpark lots too, hence the wait for the lifts is even longer during weekends when there’s a mix of the existing room guests, new guests checking in with their luggages as well as the people picking up their cars from the carpark. It’s just a hot mess. Meriton should really consider segregating the lifts to serve different floors. And have the people who are picking up their cars, to use other lifts instead of main lobby lifts. I like how the room is equipped with a Washer & dryer, was able to have clean set of clothings everyday. I couldn’t start the dryer, called for help and had to wait more than 30mins, the handyman only came after my second call. Although I stayed at the property for 9 nights, the room-keeping was very basic , just a change of new set of towels, bed was made, disposal of rubbish and replenishment of condiments (like coffee, creamery and sugar) and bathing supplies. No vacuuming of floor or washing of the bathroom, hence the room is dusty and the bathroom especially the rubber tubings surrounding the glass door has mould too. Also, the frequency of house-keeping was inconsistent, initially was once every 3 days for first 6 days and then it became everyday. In conclusion, it’s still an excellent place to stay because of strategic location but do manage your expectations when it’s comes to the upkeep of the rooms, the hotel lifts and level of services. By the way, when I was there, the hotel lobby was undergoing renovation, so hopefully the lift situations improve.

worst lift ever met

Good location with facilities

上次去悉尼也是住這裏，這次還是選擇了這裏，地理位置真的太方便了，下樓就是Town Hall，旁邊就是QVB，真的不錯👍

โลเคชั่นดี ถ้ามาแบบครอบครัวคือดีมาก มีเครื่องซักผ้าในห้อง คือเลิสมาก มีครัวด้วย ใกล้ๆ มีร้านอาหาร ใกล้ห้าง ใกล้สถนนีรถไฟ เดินทางสะดวก

MERITON不能提前拿房卡必須下午3點的哦，可以寄存行李，（不住滿一星期）不打掃衞生…每天垃圾我們自己處理、之所以選了這家，之前在黃金海岸住的蠻好。洗髮沐浴露跟前台要、牙刷牙膏自己帶哦，本來想用筆（發現沒筆芯）第一碰到，主要是看中地段不錯.出入方便.附近吃的、購物中心很多、T8車站就在附近…直達機場，一星期了酒店按金還沒退….夠慢的…

房間有獨立卧室，兩個衞生間，廚房設施齊全，在樓下超市買食材簡單加工非常方便！洗衣機烘乾機用起來也非常方便。位置很好，離悉尼塔、海德公園很近。

特別棒 在這裏住了11天，很方便、舒適。 生活？購物，去主要景點都很方便 步行可達

位置不錯 幾分鐘到火車站，購物也很方便。

酒店比較殘舊但係勝在在市中心，一條街之內有兩個站一個係gadigal一個係town hall，其實pitt street向前行已經係QVB，坐電車三個站就到歌劇院，兩個站到 China Town真係好方便！