Holiday Inn Express Stoke on Trent

Recensioni su Holiday Inn Express Stoke on Trent

Holiday Inn Express Stoke on Trent

Trentham Lakes, Sir, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG, United KingdomDettagli hotel
Holiday Inn Express Stoke on Trent
Holiday Inn Express Stoke on TrentHoliday Inn Express Stoke on TrentHoliday Inn Express Stoke on Trent
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
130 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(130)
Recensioni positive(31)
Recensioni con foto/video(1)
Soggiorno meraviglioso!(14)
Proprietario simpatico(12)
Ottima colazione(6)
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: dic 2024
Viaggio con amici
1 recensione
4.0/5
Molto buono
Pubblicata: 19 gen 2025
Place was lovely
Traduci
Risposta dalla struttura: Thanks for the amazing rating. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Daz Furbur
Camera Standard per due persone
Soggiorno: gen 2025
Coppia
14 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Lovely one night stay at the holiday inn. Staff are excellent as always and breakfast is a massive bonus!
Traduci
Risposta dalla struttura: Thanks for the perfect rating, Daz Furbur. We're happy to know you had a lovely stay at our hotel. We appreciate your kind words about our team. We'll let them know how satisfied you were with their service. We hope to see you again and All the best, Martin - Hotel Manager.
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: ott 2024
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 16 nov 2024
I love this hotel I’ve stayed in here a lot in the past when I’m seeing family very good and polite staff and welcoming I do recommend this to everyone
Traduci
Risposta dalla struttura: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. The team will be happy to know their service was worth mentioning. We hope to see you again and All the best, Martin - Hotel Operations Manager.
EllistonBrady-Elliston
Camera doppia Standard (divano letto)
Soggiorno: set 2024
Famiglia
5 recensione
3.5/5
Pubblicata: 13 ott 2024
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
Traduci
Risposta dalla struttura: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Martin - Hotel Operations Manager
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: lug 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 6 ago 2024
Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.
Traduci
Risposta dalla struttura: Thank you for the fantastic review!Martin - Hotel Operations Manager
Shavon
Camera Standard
Soggiorno: giu 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
I really enjoyed my stay with my family here on my birthday,everything was amazing, would definitely stay here again.
Traduci
Risposta dalla struttura: Wow, 5-stars! Thanks so much, Shavon. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: giu 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.
Traduci
Risposta dalla struttura: Wow, 5-stars! Thanks so much. We're glad you felt the team were friendly and helpful. That's what we like to hear! What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Operations Manager.
jeffera
Camera doppia Standard (divano letto)
Soggiorno: mag 2024
Coppia
12 recensione
5.0/5
Eccezionale
Pubblicata: 27 lug 2024
Pleasantly surprised. Definitely would rebook. Also had gluten free station for breakfast which was a nice bonus
Traduci
Risposta dalla struttura: Wow, 5-stars! Thanks so much, jeffera. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: nov 2023
Coppia
6 recensione
4.2/5
Molto buono
Pubblicata: 3 gen 2024
Staff are friendly and helpful. Steve is smart and good at problem solving. I’ll highly recommend for stay.
Traduci
Risposta dalla struttura: Hi, thanks for taking the time to review our hotel! We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks for the recommendation and we hope to welcome you back. All the best, Martin - Hotel Operations Manager.
Utente ospite
Camera Standard per due persone
Soggiorno: gen 2024
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 3 feb 2024
We really enjoyed the food. Excellent service. Cheerful staff and very comfortable
Traduci
Risposta dalla struttura: Hi, thanks for your review of our hotel. The team will be happy to know their service was worth mentioning. It's great to see you enjoyed the food you had during your stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Utente ospite
Camera doppia accessibile
Soggiorno: dic 2023
Lavoro
1 recensione
4.5/5
Ottimo
Pubblicata: 31 gen 2024
Excellent value, good breakfast and service
Traduci
Risposta dalla struttura: Hi, thanks for taking the time to review our hotel! We're glad to see you had an enjoyable stay. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Utente ospite
Camera Standard per due persone
Soggiorno: mag 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 giu 2023
Wonderful stay, all welcoming staff and lovely room, all clean, will recommend hotel to family and friends.
Traduci
Sylvine Maguire
Camera doppia accessibile
Soggiorno: giu 2023
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 21 lug 2023
Nice hotel for 1 night. Well clean and the staff was friendly.
Traduci
Muhammad Abdullah
Camera Standard con 2 letti singoli
Soggiorno: ott 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 23 nov 2024
All good
Traduci
Risposta dalla struttura: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Martin - Hotel Operations Manager
Utente anonimo
Camera doppia Standard (divano letto)
Soggiorno: nov 2022
Lavoro
2 recensione
3.2/5
Pubblicata: 22 dic 2022
Got there just after 3pm and the room wasn’t ready, almost 2 hours later the room was ready, in that time we waited in the lobby, nothing was offered to us, no care in the world. The room was lovely and clean, the heating was shocking tho, personally I wouldn’t stay again as for the price you can get better. Location there Is a harvester next to It and that’s it, if you don’t drive you’re going no where.
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