Hotel 4 stelle a Antalya

Gli appartamenti sono nuovi (2022), in ottime condizioni, dotati di tutto il necessario, molto tecnologici e belli. Il personale è molto gentile e disponibile, grazie mille! Un ringraziamento speciale alla ragazza che parla russo. Al nostro arrivo, l'aria condizionata non funzionava, ma sono venuti subito a sistemare tutto. Siamo arrivati ​​in auto e c'è un comodo parcheggio sotterraneo con ascensore. Tutte le principali attrazioni della città sono raggiungibili in 15-20 minuti. C'è persino un pulsante per chiamare l'ascensore direttamente in camera, comodissimo! Il rapporto qualità-prezzo è semplicemente eccezionale! Durante un viaggio di due settimane lungo la costa turca, questo è l'unico posto dove ho dormito benissimo. Quando tornerò ad Antalya, prenderò in considerazione questo posto come prima opzione. Tenete presente, però, che è più adatto a un viaggio in auto che a una vacanza in un resort. La vista sulle montagne dalla finestra è magnifica!

⭐⭐⭐⭐⭐ Excellent hotel! The property is brand new, spotless, and in a perfect location close to all major attractions in Antalya. The entire staff was incredibly friendly, welcoming, and helpful throughout my stay. A special thank you to Asmir from the housekeeping team for her kindness, professionalism, and warm attitude. She truly made my stay more comfortable and enjoyable. I highly recommend this hotel and will definitely choose it again on my next visit to Antalya.

The hotel is quite close to the airport, and a taxi costs around 500 Turkish lira if you use the meter. The location is very convenient, the area is clean and quiet, and public transportation is easy to reach. The receptionist and staff were super friendly and nice. The room was clean and comfortable. It would be even better if there was a small chair or bench to sit on when putting on shoes, and a drying rack would also be helpful. Everything else was great and very comfortable. Breakfast was simple but tasty. There’s also a gym and parking available. My boyfriend really loved this place and pushed me to give it a 10/10 and write a detailed review 😄. If we get the chance, we’d definitely choose this hotel again.

When we arrived after a long drive on 2 May 2025, the reception staff brought us coffee and were very pleasant. They also helped us bring our luggage to our room. But there were no explanations on the WiFi, or getting around the hotel, or any other information. We needed to call down for shower gel because our bottle in the hotel room (403) was near empty, and the vanity mirror’s light was also not working, which seemed to suggest that it had been some time since anyone had been inside/ checked the room. The most disappointing was when we hung the “please make up the room” sign on the door when we left at 8am, arrived back at 10pm, and the room hadn’t been tidied or refreshed at all. This was on 3 May 2025.  Pros:  - The room layout was great (at least for our room, which was sea-facing) and the overall location of the hotel, and the privacy and quiet it affords is fantastic. But it’s a pretty hefty price tag. - They were also able to give us a late check-out which was much appreciated. The restaurant menu is a little limited in options but very delicious (we had the pasta).  Cons:  - If you’re going on tours and leaving early in the morning, ensure you buy your own breakfast the night before as the breakfast service in the hotel doesn’t start til 8am.  - WiFi was poor in the room and often dropped. Perhaps a signal booster would help.

I'm sorry to hear about your experience at the hotel. Here's a revised version of your review reflecting your feedback: Disappointing Experience at this Hotel, Antalya I recently stayed at here, and unfortunately, my experience did not meet my expectations based on the information and images provided online. Here's a detailed review of my stay: Accommodation (3/5): The room at Spa Hotel was not as advertised. The hotel lacks the amenities shown in the images, such as a pool and beach access. Additionally, the room did not offer any outside views as depicted in the promotional photos. This discrepancy was disappointing and misleading. Service (3/5): While the staff was polite, the service did not fully compensate for the hotel's shortcomings. Check-in was efficient, but when I raised concerns about the discrepancies, the staff was unable to offer a satisfactory resolution. Facilities (3/5): The Hotel does not have the advertised pool and beach amenities. This was a major disappointment, especially since I chose the hotel based on these features. Overall Experience (3/5): My overall experience at this Hotel was disappointing and not reflective of the hotel's online portrayal. I would not choose to stay here again or recommend it to others seeking similar amenities.

The room was a good size and the beds were comfortable. Housekeeping was reliable, with fresh towels and bottled water provided every day. Breakfast offered a good variety of food, and items were replenished quickly by attentive staff. Unfortunately, there were numerous flies around the dining area and on the uncovered food, which significantly detracted from the experience. Room service was generally acceptable, although the quality did not reflect the prices charged. It felt expensive for what was provided and fell short of what I would expect from a four-star hotel. The complimentary shuttle bus to the beach was a welcome benefit. Unfortunately, my positive impression of the hotel changed dramatically midway through our stay. Shortly after room service had delivered our meal, I received a phone call asking me to come to reception. I was informed that because my room service bill was approaching £100, I needed to settle it immediately as I was considered a “high-risk” guest. I found this surprising and inappropriate, particularly as I had already paid for my accommodation in full before arriving. When I attempted to pay by card, I was told twice that my payment had failed. I was then asked to use another card, which I did. When I returned to my room to eat my now cold meal, I checked my banking app to understand why my first card had supposedly failed. To my surprise, I discovered that all three payment attempts had actually been processed, meaning I had been charged three times. I immediately returned to reception and showed staff the transactions on my banking app. Despite the evidence, I was initially told the payments had not gone through, that I was mistaken, and that everything would automatically correct itself once they balanced the accounts at the end of the day. The refund did not happen. The following day I returned to reception with the same evidence. Staff apologised and acknowledged that I had indeed been charged multiple times, assuring me that a refund would be processed. However, I was repeatedly told that the matter would be dealt with by the accounts department and that it could take up to 21 days for my money to be returned. As I was checking out today, four days after the duplicate charges were made, I had still not received the promised refund or the written confirmation that I had repeatedly requested. In an effort to resolve the matter privately before leaving, I also sent a polite WhatsApp message to the hotel outlining my concerns and requesting assistance. That message received no response. Most concerning of all, during the checkout process the same member of reception staff attempted to charge me again for the very same room service bill that had already been paid and had resulted in the duplicate charges. Had I not been paying close attention, I could easily have been charged yet again. If I had been travelling on a tighter budget, having hundreds of pounds tied up because of the hotel’s mistake could have had a serious impact on the remainder of my trip. What disappointed me most was not that an error occurred—mistakes happen in every business—but the lack of urgency, accountability and communication in resolving it. Overall, there were aspects of the hotel that we genuinely enjoyed. The reception team were friendly, housekeeping was reliable, and breakfast staff worked hard. Unfortunately, the handling of this financial issue completely overshadowed those positives. I have retained screenshots of the duplicate transactions, my banking records and my communications with the hotel. This review is an accurate account of my experience. If my refund is received promptly after my departure, I will happily update this review to reflect that. However, based on my experience, I cannot recommend this hotel until it improves both its payment procedures and its handling of customer complaints.

L'hotel è ben situato, decorazione, ambiente, tutto è grande in termini di ambiente! Tuttavia, ci sono stati i servizi alberghieri più peggiori che abbia mai avuto: Solo una bottiglia d'acqua il giorno dell'arrivo! Non c'è bottiglia, non c'è caldaia d'acqua! Se vuoi l'acqua? Sì, devi ordinarla! Ok, allora abbiamo comprato l'acqua bollente, il servizio di pulizia ha anche preso le tazze!!!! Solo una tazza (per la spazzola dentale) nella stanza.Cosa? Dobbiamo ordinare le tazze ora?? O vuoi che io beva fuori dalla bottiglia?? Una delle cose dell'hotel era piuttosto arrogante , quando abbiamo chiesto qualcosa, ha appena detto “Non ho niente”! Bene, è perfettamente bene se non hai, ma è il tuo lavoro cercare di aiutare!!! Non ho bisogno di un capo per darmi istruzioni quando prenoto un hotel!!!

Titolo: Davvero eccezionale: un'esperienza a 10 stelle ad Antalya! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Dal momento in cui siamo entrati in questo hotel, abbiamo capito di aver trovato qualcosa di straordinario. Il momento clou del nostro soggiorno è stato senza dubbio Seçkin alla reception: un vero gentiluomo di classe, la cui cordialità, professionalità e la gestione eccezionale ci hanno fatto sentire subito a casa. La sua ospitalità è indescrivibile e, grazie a lui, abbiamo potuto godere di un incredibile upgrade a una camera semplicemente meravigliosa. La colazione qui è assolutamente eccezionale: fresca, varia e presentata con cura. La posizione è perfetta: a pochi passi dall'oceano, a pochi minuti dalla Città Vecchia e in una zona centrale e molto sicura. Abbiamo soggiornato in innumerevoli hotel in tutto il mondo, ma questo si distingue per essere davvero eccezionale sotto ogni aspetto. La combinazione di comfort elegante, servizio impeccabile e caloroso rapporto umano è rara da trovare. Siamo davvero felici di aver scoperto questo gioiello di Antalya e possiamo dire senza esitazione: torneremo molto presto. Questo hotel ci ha ormai conquistati come clienti fedeli!

L'Hotel City Live è situato di fronte al grande centro commerciale Terracity, super per una notte e un shopping a Antalya. Il taxi è in posizione di fronte all'hotel e vi è un ristorante, un ufficio di cambio si trova proprio sulla strada accanto. La colazione è in forma di buffet e in estate si può anche entrare nella piscina e nel sole. Il personale è amichevole e utile. La stanza dispone di un divano e spazio sufficiente per 3 persone, poiché è disponibile un letto singolo e un letto matrimoniale. Le finestre sono semplicemente accoppiabili e non c'è balcone tranne nella suite Junior. Tuttavia, è possibile prenotare una stanza per fumatori. Un aria condizionata è anche nella stanza e le letti e le cuscinetti sono comodi. Ciò che è stato difficile è stato che si deve aspettare molto tempo per gli ascensori, anche se ci sono due. Per un breve viaggio questo hotel è ideale, sarebbe consigliabile se non si dispone di grandi idee e si desidera essere puliti e confortevoli e solo per shopping a Antalya.

Il cibo era buono per i soldi. Dimmi che e' buono e che e' vicino alla spiaggia. La ricezione è stata utile