Hotel 2 stelle a Phuket

My initial thought on this accommodation business is in some ways positive. If it is viewed purely as a 'hostel' with an associated coffee shop, then it definitely has attributes (and I'll come back to those later). But if taken at face value on the basis of its tariff cost and amenities, both real and indicated, then there are several problems with it. The first is the way the premises is represented on the Trip com platform. Photographs of the double bedroom include one of a bathroom. The attached text description and its context makes the plain implication that the room has an ensuite bathroom, which it does not. If little scrutiny is applied when reading the description, this fact will escape the readers attention. Anyone looking to make a reservation quickly can easily be misled (inadvertently?) into believing that this is a 'hotel' style room. Many hostels do offer rooms with ensuite bathrooms after all. The bathroom is communal and is inconveniently located on the ground floor. Rooms are above this. A second related criticism is the room size description - 18 m sq is quoted. The room has dimensions of 3 x 3.5 m. That is, about 10 m sq ! Although late February is still peak season in Phuket, it has to be said that the room tariff of almost $60 AUD per night is exorbitant. It may be considered acceptable for a 18 m sq hotel style room, given the circumstances, but a room of this kind at this particular locality ought to be offered at a lower price. Having said this, I concede that the reservation was made late and in haste. Now onto the good things. The 10 m sq double bed room has old but high quality wooden furniture which serves its purpose well. The air conditioning is responsive and strong There is a large kitchen next to the bathroom/wash basin (trough). It's equipped with a large fridge, sink, cutlery etc as well as a coffee maker ( + ground coffee). A delicious banana cake was offered to guests. Clothes can be washed and dried via a coin operated machine. Other attributes include the woman owner/ manager who has a professional approach and an attitude very well suited to the hospitalality jndustry. The coffee shop also makes decent coffees and ham n cheese croissants.

********* the Burmese woman made the stay unpleasant and uncomfortable for myself and multiple other guests. @Owner, consider replacing this employee with a Thai person who has customer service skills. Promote someone in the group that comes in to cook breakfast and clean. Cleaning should be prioritized to a higher degree - the floors and bathrooms are cleaned once per day. There is black mold growing from standing water in the second floor bathroom. This place has potential to be great, but lack of management has it going downhill quick.

Even if it ended with a nice gesture, the receptionist handing me a keychain gift (not sure if they do that with all guests), with a written request to leave 10/10 review, sadly I couldn't ignore the shortcomings of this hostel that seemed like just a downgraded version of Marco Polo Poshtel (not sure which one came first, but from breakfast to ”funny” wall messages, there was a similar ”creative” signature). While I was initially attracted by reviews mentioning hostel's cleanliness, I couldn't say I shared the same opinion. Certain public areas were quite messy. The staircase to the first floor (where shoes are forbidden) didnt seem to be cleaned for some time. In the showers (which had a good water pressure), there was mold. None of the three handsoap dispensers in the only bathroom had soap in them. It just felt the staff doesnt have time or organizational skills to maintain everything in working order. But I was mostly surprised by finding a not clean (i dont want to call it ”used”) bed cover in my bed. It had some fresh stains, hair and crumbles (well, not just on bed cover), and seemed just to be folded after the guest before me (even the folding seemed messed up, so i really thought maybe the bed was forgotten). When I asked the housekeeping to change it, they initially approved. The younger housekeeper started changing everything, sheet included (which i believe is a good way to do it, when it is not certain if the bed was completely changed), but when the older one returned, she made her put the sheet back (the sheet that was thrown on the floor in the meantime), laughing all along. No, that wasnt really funny. Then instead of letting the young housekeeper put on the new bed cover she brought along, i noticed that the older one brought something that seemed to be the same old bed cover that i complained about (the duvet was already inside). When i asked if that is a new thing, she was convincing me it was. Already at that moment, i felt ridiculed. But i said, ”okay, if you say so.” After all was done, i came back to my bed, unfolded the bed cover and confirmed my doubt - all this performance of changing the bed, without them changing anything! The only difference was that the bedsheet was also on the floor in the meantime. This got me really frustrated, mostly because they lied to my face (what for?), and mostly because they invested energy in ”changing” everything while actually just stripping everything off and returning it (why? It takes the same amount of energy to do it for real). Feeling like an *****, i asked what seemed to be the problem? Dont they have clean bedding, or what? But they had. I asked them to give it to me then, and i would happily prepare the bed myself. Which they accepted. Lol. I dont know, with that poor breakfast, the visual mess, unpleasant ”toilet” scent at hostel entrance, and generally low level of cleanliness (you can see how yellow the pillow is once you remove the pillow case yourself), it felt that other reviews mentioning spotless hygiene were misleading. Or were my standards too high? In any case, i stayed in a dozen of Phuket hostels during my month here, but none of them tried to insult my intelligence. There are better places, and no, Dorm Hostel sadly doesnt deserve 10/10, to quote the request they tell everyone at check-out. I also tried to leave them space for hostel improvement, so instead of lowest marks, i left average ones, even if the experience was truly below average. P.S. When a guest asks whether a ferry with a pick-up operates everywhere in Phuket, a genuinely helpful answer would be ”yes”. And not ”no, it's only our hostel's pickup”. I understand everyone just tries to earn money, but it shouldn't be done by misleading guests who just trustfully ask for information.

La camera è pulita e la pulizia della casa è giornaliera. La posizione è ottima, vicino alla via del centro storico e a molti ristoranti nelle vicinanze. La pressione dell'acqua è molto bassa. Uno degli edifici non ha l'ascensore, quindi bisogna portare i bagagli su e giù.

Situato accanto al mercato, non sono riuscito a dormire perché il rumore del vento che batteva contro i vetri era forte tutta la notte. E c'è anche un forte rumore di persone birmane intorno al mercato (il mercato accanto è pieno di persone birmane). Non c'è ascensore qui, il WiFi è quasi inutile, sono rimasto 4 notti, non era utilizzabile al 5° piano. Se hai un lavoro o una riunione che richiede il Wi-Fi, potresti aver bisogno di utilizzarlo privatamente. La stanza non è ben illuminata per lavorare, le luci sono fioche e non luminose. I servizi di base sono gli stessi di qualsiasi altro hotel, c'è acqua potabile, shampoo, gel doccia e un bollitore per l'acqua calda. La chiave della stanza è molto difficile da aprire e chiudere.

Cercherò di essere oggettivo. Ho scelto un hotel due giorni prima dell'arrivo, quindi era limitato in scelta, ma volevo arrivare a questa spiaggia. Era molto piccolo prima, ora la situazione si è certamente cambiata. E poi, fate più: - Vicino alla spiaggia (dalla stanza - colpito la spiaggia stupenda e il mare magnifico. - In generale, un bel posto nonostante il crescente turbo in questo luogo. Andando a sinistra si può arrivare all'isola pittoresca, a destra-a-do-screenshot foto contro il fondo degli aerei atterrenti. - Ci sono numerosi negozi e caffè per qualsiasi gusto e portafoglio, così come il mercato notturno. ”Rispetto a Patong, ci sono poche persone, raccomandate per le famiglie con bambini. Il minus (lo noterò subito che ero in una stanza, così nella foto generale in altre stanza può essere un'altra: - Quando l'hotel scrive che c'è una finestra nella stanza, si farà cadere ... sarebbe meglio non affatto, perché apre 30 centimetri sulle scale, e su un pezzo di fanghi sporchi, e la notte c'è una sorta di disassemblaggio della popolazione locale con un pianto di sopravvivenza)Dorme così, naturalmente ..... -è in corso di riparazione nelle camere vicine, attraversare e saltare attraverso un gruppo di materiali da costruzione e le sporche pavimenti non sono molto confortevoli -Lingerie e mobili uccisi ....n hanno rispetto per gli ospiti, almeno per questo prezzo cambiano i bianchi ..... -Porta di ingresso in vetro .....Me, uomo sano, in grande conto probabilmente non così spaventoso, le ragazze possono essere incomode ..... -il doccia è mal lasciato, l'intero piano è gettato sul collo e vicino al bagno e vicino alla lavatrice .... - l'udienza è solo irreale .... come se in una stanza con i vicini ..... -In generale, è sporco e impuro, si attraversa il corridoio, e tutto è disperso, non curato, ecc. .... Le ragazze con il respiratore hanno provato, ma qui c'è qualche negativo dopo la residenza. Forse dopo la riparazione sarà meglio.

Ottima posizione, camere ordinate e pulite, nessun odore (umidità/muffa), il direttore è gentile. L'unico problema che ho avuto è stato il bagno sporco, il pavimento era peloso, il tubo era bloccato da molti capelli. Abbiamo fatto il check-in molto tardi con una prenotazione last minute, immagino che abbiano preparato la camera (era pulita e le lenzuola e gli asciugamani erano perfetti) e si siano dimenticati di pulire il bagno.

As I extended my stay at this hotel, I would like to add a few comments to my previous review, which you can find here on Trip.com. My first review gives a more detailed impression of the room and the hotel overall. During the extended stay, there was renovation work in the room next to mine. The door was often left open, the area looked quite dirty, and there was noticeable noise from the workers talking and working, which made the stay less comfortable. I also mentioned at the reception that my birthday would take place during my stay. While I did not expect anything special, even a small symbolic gesture would have been appreciated. Unfortunately, there was no acknowledgment, which felt like a lack of attention to returning guests.

L'ostello ha una posizione davvero eccellente. Tutti i servizi sono vicini all'ostello. Il bello è che il personale dell'ostello è gentile e di alta moralità. Consiglio vivamente di visitare questo ostello, non ve ne pentirete.

It was a very good trip in the hostel. The location is perfect, very close to several night market, to the grossery, a lot of good restaurants and cafe, from 5 minute to the old town and very close to the pier to go to Phi Phi Island.  The personal is also very kind and helpful !