Hotel con spa a Da Nang

I would honestly give this hotel more than full marks if I could. It exceeded our expectations in so many ways, and considering the reasonable price, it offered incredible value for money. My family booked two rooms for three nights. Before arriving, we had a rather unpleasant experience at our previous hotel where we were bitten badly by what seemed to be bed mites. As a result, we contacted this hotel before check-in and politely requested that the rooms be thoroughly cleaned and that all bed linens be changed. From the moment we arrived, the staff showed genuine care and professionalism. They kindly asked about our situation and reassured us that both rooms had been deep cleaned. We were welcomed with cold towels, refreshing welcome drinks, and delicious desserts, which immediately made us feel comfortable and cared for. When we entered our rooms, we were pleasantly surprised to find an air purifier already prepared for us. The rooms were spotless and impeccably clean. Everything felt fresh, and we could immediately see the effort the hotel had put into ensuring our comfort. Most importantly, every member of the staff was incredibly warm, friendly, and sincere. The hotel also provides complimentary afternoon tea. While the selection is not extensive, it is more than enough for a relaxing break with a cup of tea. The kids’ playroom is conveniently located nearby, which made the experience even more enjoyable for families. Another wonderful surprise was that the hotel treated each guest to a complimentary bowl of traditional Vietnamese noodle soup for dinner. It was delicious and became one of the highlights of our stay. Before arriving, I was a little concerned because guests need to climb a short flight of stairs to reach the lobby. We were travelling with an elderly family member and a stroller, so I worried it might be inconvenient. However, every single time we needed assistance, the staff immediately stepped forward to help carry our luggage and stroller. Their attentiveness truly impressed us. Since the hotel is located beside a main road, transportation could have been slightly challenging, but once again the staff went above and beyond. Whenever our Grab arrived, they would help us call the driver closer to the entrance and even hold umbrellas for us during hot weather, making it much easier and safer for our family to get in and out of the vehicle. We stayed for three nights, and every morning the breakfast was varied, plentiful, and delicious. There was always something different to enjoy, which made breakfast something we looked forward to each day. Overall, we are extremely satisfied with our stay. The cleanliness, thoughtful service, excellent hospitality, and attention to detail made this one of the most memorable hotel experiences we have had. I highly recommend this hotel to anyone visiting the area, especially families with children and elderly travellers. Thank you to the entire team for making our stay so comfortable and enjoyable. This wasn’t just good service—it was genuine hospitality. We would definitely stay here again.

This was a hotel that I spent a long time researching before booking. It had excellent reviews and a very high rating online. Unfortunately, my experience was a case of “looks great from a distance, but not quite as impressive up close.” Let me start with the positives. The lobby is beautiful, with a charming vintage design that creates a great first impression. The front desk staff were friendly, helpful, and communicated well in English. Upon arrival, we were offered cold towels and refreshing welcome drinks, which was a nice touch after a long journey. We decided to have lunch at the hotel’s restaurant. The food was average—not particularly memorable, but enough to satisfy our hunger. The staff escorted us and our luggage to the room. At first glance, the room looked acceptable, but as someone who is quite particular about cleanliness, I quickly noticed a significant amount of dust on various surfaces. I tried not to dwell on it because, for me, the most important thing is a clean and comfortable bed. Unfortunately, that night became the worst part of our stay. I barely slept during my first night. Throughout the night, I felt as though something was biting my skin, and I found myself constantly scratching. It was extremely uncomfortable and frustrating. The following morning during breakfast, a staff member kindly asked how we had slept. I honestly explained my experience and mentioned that I felt I had been bitten by something during the night. I requested that the bed linens be changed. To their credit, the staff responded immediately. They informed the front desk, and shortly afterwards a manager came to speak with us personally, apologised sincerely, and arranged for a deep cleaning of our room. At that moment, I truly appreciated their attitude because they made me feel that they genuinely cared and were actively trying to solve the problem. We then left for our day of sightseeing. When we returned to the hotel that afternoon, I was genuinely surprised. The room felt completely different from the day before. It smelled fresh and clean, every surface had been thoroughly wiped down, the floors were spotless, and even the musty smell that I had previously noticed was gone. The room finally felt as clean as I had expected from a highly rated hotel. As an additional gesture, the hotel offered me a complimentary 20-minute herbal bath treatment as compensation. I thought that was a thoughtful gesture and appreciated the effort they made to make things right. Most importantly, I slept wonderfully on the second night. For service and recovery, I would honestly give the team more than full marks. While the initial issue should not have happened, the way they handled the situation was professional, sincere, and efficient. As for breakfast, it was decent and perfectly acceptable. There was enough variety, although I believe there is still room for improvement. I would still recommend this hotel. The location is excellent, with many attractions and the riverside within easy walking distance. Regarding the facilities, they are all on the smaller side. The swimming pool is beautiful but quite small. The gym is compact, and the children’s playroom is also rather limited in size. None of these were deal-breakers for us, but they are worth noting for future guests. Overall, while the stay did not start well, the outstanding service recovery and excellent location left a positive final impression. No hotel is perfect, but what matters is how they respond when something goes wrong—and this hotel handled it exceptionally well.

Se stai cercando un accogliente hotel boutique vicino a Hoi An, questo è il posto perfetto. L'hotel dispone di un'atmosfera calda e rilassante, il colazione è eccellente e la spiaggia, anche se non molto grande, è pulita e ben mantenuta. L'intero personale della reception, la manutenzione e il ristorante sono stati estremamente utili, amichevoli e sempre sorridenti. Abbiamo dividuto la nostra vacanza 10-day tra due hotel.Abbiamo scelto Boutique Hoi An Resort perché è più vicino a Hoi An. In primo luogo, eravamo un po' esitanti perché si tratta di un hotel a quattro stelle e questa è stata la nostra prima visita al Vietnam, ma i suoi premi e le sue eccellenti recensioni ci hanno dato fiducia. È stata una scelta meravigliosa, soprattutto rispetto al secondo hotel che abbiamo soggiornato, che è stato un grande e pieno di cinque stelle. Grazie all'intera squadra del Boutique Hoi An Resort. Continua a fare quello che stai facendo, stai facendo molto bene!

L'hotel ha una vista meravigliosa, con colori vivaci ed è situato in posizione centrale, vicino a tutti i ristoranti che volevamo visitare e vicino alla spiaggia. Gli standard di servizio erano piuttosto scadenti: il sapone non è stato sostituito per due giorni consecutivi, il lavaggio a mano è stato lasciato vuoto per due giorni, la carta igienica non è stata sostituita negli ultimi due giorni della nostra visita di 4 notti e 5 giorni. L'hotel è un po' vecchio e necessita di ristrutturazione, la porta della doccia non si chiudeva, quindi il nostro bagno veniva allagato ogni giorno e con le pantofole da bagno la stanza era bagnata in alcune parti per la maggior parte del tempo. L'arredamento della sala colazione era molto carino ma come vegetariani / vegani non era eccezionale per il cibo locale, e il personale non capiva cosa stavamo chiedendo, ma generalmente buono per una colazione in stile continentale. Il personale era ben intenzionato e cordiale.

Abbiamo soggiornato nell'appartamento dell'hotel e siamo rimasti molto soddisfatti. Eravamo al quinto piano con una splendida vista mare. Purtroppo non ho scattato foto, ma la camera era esattamente come mostrata sul sito web. Ancor prima del check-in, hanno creato un gruppo WhatsApp con noi, rimanendo sempre in contatto per chiederci se andava tutto bene e se avevamo bisogno di qualcosa. Il check-in è stato puntuale. Al terzo piano c'è una piscina e un bar, un bel posto dove rilassarsi dopo la spiaggia. Il vantaggio principale di questo posto è la posizione. Basta attraversare la strada e si è in spiaggia. Ci sono anche molti caffè, ristoranti, negozi e tutto il necessario nelle vicinanze, il che lo rende un luogo molto comodo dove soggiornare. Lo consiglio vivamente!

Ho soggiornato per le ultime 2 notti e mi sono riposato molto bene. Dato che era inverno, mi chiedevo cosa fare per nuotare, quindi ho prenotato per Vinpearl nella piscina coperta. Dato che erano nelle classi superiori, nuotarono tutti e tre i giorni. Mi fidavo della guardia di sicurezza, quindi io e mio marito siamo andati al mercato e abbiamo comprato del cibo. Siamo andati a fare la spesa e abbiamo fatto commissioni, e il centro città era vicino, quindi è stato facile fare un acquisto. Ho pagato la colazione una volta, ma da quando mi sono iscritto e ho ottenuto punti premio per aver mangiato, l'abbiamo mangiata tutti e quattro per 300.000 dong. Non c'è molto cibo ed è semplicemente semplice... Ma lo consiglio vivamente in molti modi~~~

Located right across the beach. Many eateries, mart and laundry nearby. Room was quite spacious and clean. Swimming pool overlooking an amazing ocean view. Varied wide spread of breakfast buffet, food was tasty. Staff were friendly and kind. Concierge men were very helpful and welcoming. Unfortunately, upon checking out, we were shocked to be charged us USD7 without any explanation. Only when we queried, the receptionist mentioned it was for a ”broken shampoo bottle”, which we were very sure we left the room in tip top condition. We further asked for proof of the broken bottle, only then they sent someone to retrieve the bottle and brought it to the reception counter. The bottle was intact, not broken as claimed. However, the receptionist said the housekeeper claimed there was a ”crack” at the bottom of the bottle, which none of us including the receptionist could find the alleged ”crack”. the receptionist tried so hard to prove there was a crack but we insisted on ”where was the crack?' because we couldnt see any obvious crack and nothing leaked out out the bottle - it looked more like a light scratch. In the end, the receptionist told us to write a case report to the housekeeping to resolve the matter. We were disappointed that this matter was not handled professionally and we felt accused for an alleged crack. We were amazed at how meticulous and sharp the housekeepers were for noticing a light scratch at the bottom of the bottle and the bottom of shampoo bottle was the 1st thing they inspected. Plus, we didnt use their shampoo - we brought our own shampoo.

Questo hotel è fantastico! Ho organizzato il nostro anniversario in questo hotel e ho chiesto delle decorazioni. L'hotel ha ascoltato le mie richieste e mi ha fornito quello che desideravo, offrendoci anche una deliziosa piccola torta alle fragole con della frutta. L'ho apprezzato molto. Tutto è perfetto: pulizia, ambiente, piano alto con bella vista panoramica, letto e cuscini comodi. L'unico piccolo svantaggio è la posizione piuttosto lontana dalla città (circa 4 km), ma va bene perché usiamo il servizio Grab, che per noi è ragionevole. Tornerò sicuramente a soggiornare in questo hotel!

Service: The staff being friendly, attentive, and helpful. Facilities: The hotel is in a great location, close to the beach, restaurants, and shops. The rooms are clean, comfortable, and well-designed. The rooftop pool and spa are favorably. Food: The breakfast buffet gets high marks for being excellent and with a wide variety. Overall, The hotel offers a great combination of friendly service, a convenient location, and comfortable facilities. If you're looking for a relaxing beach vacation in Da Nang, this hotel could be a good option for you!

I vantaggi e gli svantaggi di questo hotel sono chiari. Qui, scrivi i svantaggi prima. La prima volta che sono entrato nella stanza, l'odore della molle di scarico vibrava nel fondo del pavimento. C'è questo odore in tutto l'edificio, ma sembra essere un problema strutturale. Puoi immaginare perché quando guardate la foto della parete. Questo è l'unico posto a valle di questo hotel. L'altro è che è lontano dal centro, ma può essere risolto con l'affitto di una moto. Circa 10 minuti dal centro.