Hotel con spa a Santorini

Abbiamo appena tornato da un veramente perfetto 9-night soggiorno a Katikies Santorini e già auspichiamo che fossimo tornati. Da inizio a finitura, tutto era innocente. Sofia e tutta la squadra erano assolutamente brillanti – veramente caldi, attenti, senza mai essere sovraccaricati, e sempre andando il miglio extra per rendere il nostro soggiorno speciale. L'hotel è intimamente tenuto, e le viste sono semplicemente incredibili – uno di quei luoghi che vive davvero fino alle foto (se non supera). La colazione era assolutamente sorprendente - uno dei migliori! Abbiamo anche trovato che la maggior parte degli ospiti tendono a rimanere solo una o due notti e a muoversi molto rapidamente. Dopo aver trascorso nove notti qui, avrei sinceramente raccomandato di rimanere almeno una settimana, se non più, per prendere tutto bene. It’s one of those places that is not meant to be hurhed – the pace, the views, the atmosphere all deserve a little more time. Essere tra i pochi ospiti che rimangono più a lungo ci ha davvero consentito di apprezzarlo completamente, e ha fatto sentire tutta l'esperienza che molto più speciale. È raro trovare dove si trovano tutti i dettagli giusti, ma Katikies lo fa davvero. Ci siamo sentiti completamente attenta in tutto e non esitate a raccomandarlo. Un posto molto speciale – sicuramente torneremo.

Kima is an exceptionally warm, homey, and welcoming place to stay in Santorini. It is located in a beautiful area of Oia that is both convenient and peaceful. When we arrived near the suite from the airport, Aris, a very friendly gentleman, was already waiting to greet us after we dropped off the car and kindly helped carry our heavy luggage down the stairs to the suite. The reception staff member, Xeno, was incredibly friendly and provided detailed information about the suite, along with a helpful introduction to the map for exploring Oia. The suite was very clean and decorated in a cozy, homely Greek style. The sofa area, bedroom, and bathroom were all thoughtfully arranged and convenient to use. Aris also served us breakfast right outside our suite, allowing us to enjoy our meal by the pool in the sunshine with soft music, which was a lovely experience. Both the pool view and the classic Oia scenery, during the day and at night, were absolutely stunning from the suite. The housekeeping service was attentive and friendly, making our stay even more comfortable. Xeno was also very helpful in arranging different services for exploring Santorini whenever we needed. He helped us book a comfortable private car to the airport when we left, and Aris was once again there to assist us with our luggage. Overall, we had a truly wonderful stay at Kima, creating lovely memories of Santorini. I would strongly recommend Kima to travelers looking for a comfortable and relaxing holiday!

Sebbene si trovi in ​​una posizione un po' decentrata, c'è una fermata dell'autobus nelle vicinanze, quindi non è stato un problema. La piscina è fantastica e la vista è spettacolare! Anche la colazione era molto abbondante e deliziosa! Tutto il personale è stato molto attento e premuroso, soprattutto per quanto riguarda le indicazioni per l'aeroporto e l'orario del check-out. Tra l'altro, ho scoperto in seguito che faceva parte della catena Hilton.

房間設施還可以，床品舒適，泳池是恆温的，但很小，早餐是菜單式，味道和食材都不錯，每天會有細微的區別。有夜床服務，每天會送不同的睡前禮物，風景也很nice，正對火山。唯一不足的是提行李要收費，另外從停車場到酒店要走很遠，每天都是爬上爬下，腿腳不好的甚選

Charisma Suites in Oia, Santorini offers a truly unforgettable experience with its stunning panoramic views over the Aegean Sea—perfect for enjoying Santorini’s iconic sunsets from the comfort of a beautiful, private suite. The service is exceptional, with staff going above and beyond to ensure every detail is taken care of, creating a welcoming and luxurious atmosphere throughout the property. Rooms are spotlessly clean, tastefully decorated, and designed for both relaxation and privacy. Guests can also enjoy the infinity pool and poolside restaurant/bar, which further elevate the overall experience. One of the highlights is the breakfast on the balcony, which is an unforgettable experience, allowing guests to savor a delightful à la carte breakfast in a private, scenic setting overlooking the shimmering sea. This makes the stay even more special and memorable. Charisma Suites is an ideal choice for anyone seeking the best of Santorini: breathtaking scenery, attentive hospitality, and immaculate accommodations. It comes highly recommended for an exceptional and luxurious getaway.

設施：入住時洗手間桑拿設施壞了，浴缸熱水一直上不來不能泡浴缸。 衞生：衞生打掃還是相當不錯的。 環境：環境還是要吐槽一下，地理位置相當不錯佔了整個懸崖，但是距離遊輪的穿梭小船太近太近，遊輪排出的廢氣會飄到我們酒店，導致空氣質量特別差，無論是泡私人浴缸還是私人泳池都要忍受廢棄味道。有點像對着汽車尾氣在泡澡，嚴重影響體驗，覺得酒店這一點配不上幾萬的價格。但是風景還是相當優美的，看風景不錯。 服務：服務過關，但我住過同級別上萬一晚的酒店，對比下來還是覺得這個酒店配不上上萬一晚的價格。提供豪車免費接送服務，這一點還是很不錯的。前台和服務人員感覺專業上不如中國大陸同級別上萬一晚酒店的服務人員專業。但是總體島上大概也是比較chill的風格所以應該是普遍情況。 個人認為我的評價非常中坑客觀，由於住過很多高端酒店，對酒店要求高，因此對比下來這個酒店整體沒達到預期。不過每個人心理預期不一樣，所以我的評價僅供參考。

In generale abbiamo avuto un bel soggiorno a Ark Santorini. Ci siamo trasferiti per 7 notti. Positivi: buona stanza di dimensioni e manutenzione è stata eccellente in tutta la stanza, grazie alla squadra di manutenzione. Negativi che ci hanno deluso per il checkout: Siamo stati caricati in più per le bottiglia d'acqua. Ci siamo chiesti solo 1-2 bottiglia al giorno mentre alla piscina. C'era una bottiglia Evian nel frigorifero minibar, quindi supponevamo che le altre bottiglia non contrassegnate fossero complimentari. Non ho mai soggiornato in un hotel dove non è fornito acqua, soprattutto in questo caldo. Abbiamo anche ricevuto un'ulteriore tassa per le capsule di Nescafé senza comunicare che la macchina del caffè non era complimentare. Ci sono state date capsule di decaffe per colazione che non erano sempre usate, quindi ci è sembrato piccolo da pagare per quelle che abbiamo usato. La questione più importante è stata la doccia bloccata che quasi ogni giorno è scappata nella stanza, e ho sollevato questo poche volte e non è mai stata corretta. Ogni volta che ci siamo docciati, abbiamo dovuto mettere un sacco di asciugamani sul pavimento per fermare l'acqua che viaggiava nella camera principale. La colazione / cibo era media. Hotel carino in generale, ma dopo 7 notti auspichiamo che ci fosse stata una nota migliore.

⭐⭐⭐⭐⭐ Wonderful, peaceful and relaxing stay This hotel is incredible — spotless, beautifully maintained, full of space, and has such a lovely atmosphere. From the moment we arrived, the welcome drink was a wonderful gesture and gave us a very warm and friendly welcome. The hotel grounds are spacious and beautifully kept, with large swimming pools, restaurants with lovely views, a separate children’s play area, and plenty of space to relax. Everything around the hotel felt neat, clean, fresh and peaceful. The rooms themselves were comfortable, but for us, the best thing about the hotel was the peace, quiet and relaxing atmosphere. Although the hotel is slightly outside the main town centre, this is actually a big advantage. Fira town is only around a 12-minute walk away, with beautiful sea views along the way. You get the convenience of being close to the town while still having a peaceful and spacious place to stay. The reception team were wonderful. Christin and all the other team members were lovely, friendly and extremely helpful. I would also especially like to thank the lady manager. Unfortunately, I forgot to ask her name, but she deserves special recognition. She was always around the hotel, checking on guests, smiling, and ready to help whenever needed. Her friendly presence really made a difference to our stay, and I believe she deserves a lot of credit. A very special thank you also goes to the chefs and the entire restaurant team. We were travelling with our young baby, who has specific food requirements, and the chef kindly prepared her meals according to our instructions. They were always happy to prepare the food for us whenever we needed it, from early morning until late at night. This level of care and flexibility meant a lot to our family, and we are extremely grateful. The breakfast was also excellent — fresh, healthy, tasty and with a good variety of choices. One area that I feel the hotel should seriously look into Unfortunately, our experience with the taxi driver arranged through the hotel was very disappointing. We booked a hotel taxi three times — from the airport to the hotel, from the hotel back to the airport, and from the hotel to Oia — and on all three occasions the same driver came. Sadly, he was not friendly or welcoming and, in our experience, his behaviour came across as quite rude. This was particularly disappointing because the taxi service was arranged through a 5-star hotel, and the driver is therefore part of the overall guest experience and, in some ways, represents the hotel's reputation. A warm, polite and friendly taxi driver should be the continuation of the welcome guests receive from the hotel. Unfortunately, this driver's attitude really affected our mood on those occasions. I genuinely hope the hotel can look into this and provide appropriate customer-service training, because I would not want other guests to have the same experience. Apart from the taxi experience, everything about our stay was wonderful. The hotel itself, the staff, the food, the cleanliness, the atmosphere and the peaceful location were all excellent. A big thank you to the entire hotel team for making our stay so comfortable and memorable. We truly appreciate all the care and kindness we received, especially towards our baby. We would happily recommend this hotel and would love to return again in the future. ❤️

At first we enjoyed staying at the suite as it has a great view and a private location. It is also next to the Castle of Oia. However they arranged rather expensive transfers at 70 euros for transfer to the port and 60 euros for transfer to the airport. We managed to find much cheaper transfers online. By this we are talking about 20 euros cheaper per trip. We had to share a cab with other people for their expensive transfer, whereas we managed to arrange a private car online. What was the last straw was that the staff never delivered breakfast by the requested time over the course of our 4-night stay. When we asked for breakfast at 8, breakfast came at 8.30 even they knew we had a flight to catch and we had scheduled checkout at 8:50. What frustrated us the most is that, when we told them that breakfast was late, they started giving excuses like there are other customers who had early checkouts and requested breakfast early. It shows that they have prioritised other customers over us, without explaining why. They tried arguing and giving excuses before even performing their service or apologising. I hesitate to call this customer service. The least they could do was to apologise at first opportunity and make up for it, but this did not happen. What's worse? We paid more than 500 euros per night! So think twice before you book this place.

L'hotel è molto bello, la camera è molto grande e la condivisione è molto buona.Il paesaggio della piscina principale è senza scena, e la foto è molto estensiva.La colazione è OK, penso che questo prezzo possa essere fatto meglio.L'hotel è sotto la collina, andare a casa per 10 minuti di collina, non è amichevole per gli anziani