Hotel con spa a Toronto

The hotel was swanky, and we loved our stay. The view from the pool was fantastic. The restaurant on site had an incredible service, and the service was great.

酒店的位置很好，不遠就是聖羅倫斯市場，我們經常去那邊買飯吃，地鐵站和火車站都在附近。酒店大堂裝修豪華，很好當地特色。工作人員非常親切，看見我帶着孩子，問我需要兩張床麼，發現沒有兩張床的房間，幫我升級了個套房，雖然是在二樓，但已經非常好，還推薦我去看一年一次的加勒比嘉年華巡遊。房間很乾凈，徐了地毯有點點味。清潔人員很細心，她看見礦泉水不夠，會給很多支，然後看見沒有牙膏，也給你補充，本來是不提供牙膏和牙刷的。餐廳裏的服務人員也很親切，徐了免了孩子的早餐費外，還送我麪包，咖啡，我説我喝水就可以，他還是要送我，這間酒店真大方。酒店有一百多年歷史，裏面還保留一些190幾年酒店的照片。如果需要改進的地方，就是電梯改成需要刷卡才能進就更加安全了，然後房間的空調改進一下，現在聲音有點大。

I was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future

Hotel molto conveniente come si trova vicino alla stazione dell'Unione. Non dovete uscire dalla stazione per andare all'hotel perché il tempo è estremamente freddo. Bella stanza angolare con buona vista.

La posizione è molto buona. La vista dalla stanza è sul lago Ontario. Quando splende il sole, l'intero lago blu è fuori dalla finestra, il che è molto bello. Si trova a pochi passi dalla CN TOWER e dall'Acquario. Tutte le attrazioni del centro città che richiedono una passeggiata si trovano nel raggio di 5 km. Le strutture sono pressoché identiche a quelle degli hotel Westin in Cina, la differenza non è poi così grande.

Very comfortable and housekeeping is very good. The down stair LANO restaurant is the best place to have a cup of coffee, there are all kind and nice waitresses and waiters. The TOCA restaurant offers the best breakfast options in everyday. It’s a great 8days staying memory.

La posizione è buona e ho memorie inoltrabili come fan di Toronto Blue Jays. C'è un negozio ufficiale proprio sotto, quindi è stato bello fare shopping.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

Ho avuto così tanta fortuna di avere questa stanza che era perfetta per passare il tempo a catturare con i miei amici! La camera da letto era fantastica e il puliziatore era il più professionale che abbiamo mai incontrato! La posizione è proprio davanti al porto e probabilmente 5 minuti dalla stazione dell'Unione! Noi rimaniamo certamente

L'hotel è carino e la camera in cui ho alloggiato era bellissima con una bella vista. Il personale è per lo più eccezionale, tranne una persona alla reception che ha mostrato un atteggiamento spiacevole nei miei confronti, ma tutti gli altri, dal concierge al personale del ristorante, alle adorabili cameriere, erano gentili e professionali. Gli orari del ristorante sono un po' strani, quindi è una buona idea informarsi in anticipo se avete intenzione di pranzare lì, a volte chiude a mezzogiorno. Strano. Oltre a questo, è una bella esperienza.