I migliori hotel con spa a Sofia

L'hotel ha un buon servizio, un servizio in camera speciale e buone strutture.Il cibo è buono tranne i dolci, che non sono troppo appetitosi.

La camera era pulita e il servizio era molto buono. Il fattorino è stato molto entusiasta di aiutare con i bagagli. Il giorno successivo ha aiutato un collega a raggiungere il garage sotterraneo per caricare i bagagli.

Struttura nuova e tecnologica, partire dalla Hall fino alle camere che sono enormi, arredate con gusto e con dotazioni veramente al top (letto enorme, tende elettriche, bagno con bidet, armadio illuminato, ecc). Ottimo il servizio di facchinaggio e parcheggio con sempre almeno 3 addetti presenti. Perde qualche punto nella colazione, sicuramente completa, ma di qualità media ed il servizio non a livello della struttura, molto caotico e orari ristretti (max 10:00 o 10:30 nel weekend). Peccato anche per il servizio di pulizia che non prevede la couverture serale (nonostante esplicita richiesta). Infine, nota sul personale il quale potrebbe essere un pochino più sorridente, anche se non ha mai mancato di professionalità. Non ho provato la spa Nel complesso ottima soluzione a Sofia con un eccellente rapporto qualità/prezzo

La stanza è buona, pulita e pulita, un letto incolore, dormire comodo e atteggiamento del personale di servizio

È stato estremamente deluso che il wifi in camera non funzionasse affatto. Questo è molto cattivo considerando che si dovrebbe essere un hotel d'affari. Inoltre, non è stato offerto alcun tentativo di compensazione, anche se ho pagato per il wifi che è stato annunciato, e il personale non ha avuto alcuna difficoltà ad aggiornare lo stato dopo il controllo e ho dovuto richiamare la ricezione per controllare l'aggiornamento del wifi. Ciò ha detto che la stanza era adeguata e che tutto il personale era ancora bello (conformemente alle norme bulgare).

... perchè purtroppo non tutti ormai sono gestiti in maniera seria e soprattutto non tutte le strutture sono all'altezza del blasone... Arredamento bello, camere e spazi comuni ben tenuti, bar ristorante piacevole, staff cordiale e tempestivo. Buona la colazione. Discreta accoglienza x i membri Honors. Al giusto prezzo ne vale sicuramente la pena. Peccato la mancanza di una piscina.

Our recent stay at Crowne Plaza Sofia was brilliant, thrilled to have stayed at this very impressive state-of-the-art, upscale hotel. Arriving into a stunning, airy, and free-flowing reception. The staff were so welcoming, friendly and spoke excellent English. Checked in by the shift leader he was extremely efficient, informative and professional. Allocated a King premium Lake view room, which was stylish, spacious, clean, well designed, and great to have an openable window. Received a box of Lindt chocolates and some Bulgarian natural honey as a welcome gift this was a charming gesture. Enjoyed a blissful nights sleep such a comfy bed with premium linen. A long work desk with chair, perfect lighting, mirrors and power outlets, also a very comfortable and relaxing chaise lounge. Opulent bathroom with separate bathtub and walk-in rainfall shower, cool and modern tilling, fabulous huge bathroom heated mirror with LED light, super soft towels and premium Apotheke Canvas toiletries. Plentiful room amenities, espresso machine and kettle, good minibar, complimentary mineral and sparkling water, plush bathrobes and slippers and an iron with ironing board. Exceptional spa facilities, lovely large indoor swimming pool, sauna, steam room, quality hot tub, but shame it was broken during our stay. Plenty of pool side loungers making a perfect spot to unwind in. The changing rooms were immaculately clean, well organised and contained more Apotheke toiletries. A disappointment was the club lounge, in terms of location it is isolated, and uninviting. Did not like visiting the club room, especially as I had to gate crash a wedding to gain access!! A windowless room although aesthetically pleasing certainly not a relaxing idyllic retreat, a bit claustrophobic. Our experience of the club lounge was unsatisfactory, as a discerning traveller I feel the location is wrong and felt a total a detachment from the hotels excellent atmosphere. Hoping this can be improved for a more enjoyable experience, I noticed the hotel has many flexible work spaces which would superbly host a club lounge, currently positioned along a corridor passing by meeting / conference / and ball rooms. I thought the offerings in the lounge were inadequate compared with other Crowne Plazas, throughout the day soft drinks, tea and coffee, and well presented fruit was available, but a some crisps and homemade biscuits would have of been nice. Poor drinks and canapés in the evening but nice light breakfast in the morning, pretty average facility not worth the extra. Excellent breakfast served in A PRIORI restaurant it offered a wide selection of food, really nice, fresh and tasty. Sleek stylish water dispenser with sparkling and still options, tasty coffee, divine croissants and the omelettes are amazing. Staff are fabulous could not be more helpful and friendly. You definitely must try their breakfast. This hotel has the Wow factor, the interior design is visually appealing and guest spaces

Upon arrival at the reception we had problems with the prepayment; It was not possible to pay the price without the prepayment already provided, after about 30 minutes it was possible in cash, not the preferred card payment; the employee justified this with a new computer system. The room was not air conditioned upon arrival and was quite warm; the shower does not drain normally and quickly fills up to the brim; The beds are a kind of box spring bed: for me (about 85 kg) the mattress was not comfortable. There was only few toilet paper upon arrival, so I called the reception after it was finished, but after about an hour nothing was delivered - not to be expected for a 4 star hotel! The bathroom fan is a bit noisier than I expected and should usually auto stop after a while (although it was connected to the lamp, it usually happens). The thick curtains easily detach from the suspension when closing, and the small room fridge is much too loud (noticeable at night). When exactly is breakfast should be in the folder (I didn't see it at first glance) I liked the breakfast, the orange juice could be freshly squeezed, there should be milk (and lactose free) next to the muesli, and there should also be gluten free bread, but overall good quality of the products; we didn't try the restaurant for dinner due to the high prices. fitness room: Directly the first machine on the left (for legs) doesn't work and it hasn't changed during the week's stay, although we complained, the note with this information had fallen under the bench, so not visible; but otherwise the hall is in good condition The pool is small and during the stay they closed it, it was soon announced that the pool heating would be repaired: heating at 35 degrees outside air temperature? Incomprehensible! I tried to speak to the manager but he didn't seem interested. After we asked for a discount because the pool wasn't working, at least they took away the note the next day. All in all, this hotel did not overwhelm us and we will not visit it again: high standards and beautiful pictures, but unfortunately no coverage in reality.

ottima esperienza, camere molto ampie e tenute sempre pulite dal personale simpatico e preciso. posizione strategica, collegata benissimo col resto della città. cambio biancheria giornaliero, colazione varia e abbondante. garanzia best western

Hotel is indeed located in the very centre of the city, 3 minutes away from metro station. Rooms are spacious and clean. Mine was also quiet. Breakfast buffet is surprisingly poor, I enjoyed more the dinner eaten in the restaurant at the top. It offers beautiful view to the mountains and the city. It is small though. Staff is OK. I was surprised by some aspects: soap dispenser was placed far away from the sink, so it actually required a small walk; out of 3 light control panels only one worked, so there was no way to turn off the lights when in bed; info next to the mini bar (nicely stocked) said that each guest has the right to one coffee and tea capsule (I think tea bag was meant for tea). Never experienced it in hotels of this level. There was no iron board and iron in the room. Both were brought really quickly though after calling the reception.