Mangkuluhur ARTOTEL SUITES

Recensioni su Mangkuluhur ARTOTEL SUITES

Mangkuluhur ARTOTEL SUITES

Kav. II, Jl. Gatot Subroto No.3, RT.1/RW.4, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12930, IndonesiaDettagli hotel
Mangkuluhur ARTOTEL SUITES
Mangkuluhur ARTOTEL SUITESMangkuluhur ARTOTEL SUITESMangkuluhur ARTOTEL SUITES
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.8/10
Molto buono
231 recensione
Recensioni verificate
Ubicazione9.0
Strutture e servizi8.6
Servizio9.1
Pulizia8.8
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Tutte le recensioni(231)
Recensioni positive(217)
Recensioni con foto/video(73)
Posizione ideale(36)
Ottima colazione(28)
Strano odore nella camera(16)
Camere ampie(13)
Vista meravigliosa(12)
Ideale per viaggi di lavoro(11)
Palestra meravigliosa(9)
Piscina pulita(8)
Recensioni negative(14)
Utente ospite
Soggiorno: ott 2023
Affari
10 recensione
7.0/10
Pubblicata: 1 dic 2023
Hotel dotato di tutti i comfort ma che avrebbe bisogno di una ristrutturazione, gli arredi e le moquette sono un po’ antichi. Colazione molto ampia, qualità nella media. Molto bella la piscina e la palestra! Il personale è molto disponibile.
Risposta dalla struttura: Dear Guest,Thank you for your feedback! We appreciate your comments about the comfort of our hotel and recognize the need for renovations in certain areas, including furniture and carpeting. Your input is invaluable as we work towards improving our facilities.We’re glad to hear that you enjoyed the breakfast, the pool, and the gym, and that our staff was helpful. Your satisfaction is important to us, and we hope to welcome you back soon for an even better experience.Regards,Ferlinda RoessovaReservation&Revenue Analyst
Xxxjia
Camera Doppia Artistica
Soggiorno: giu 2025
Viaggio con amici
9 recensione
9.5/10
Fantastico
Pubblicata: 31 lug 2025
The room is spacious and the staff is very friendly too. However the hotel has a faint smell of smoke or old furniture. Overall it’s good!
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Risposta dalla struttura: Dear Mr. Xxxjia,Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta!Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We apologize for the issues that you mentioned and we assure you that we are taking steps to address these matters promptly. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Utente ospite
Camera Artsy con letto king size
Soggiorno: giu 2025
Coppia
19 recensione
10/10
Eccezionale
Pubblicata: 7 lug 2025
Thank you for the good experience! Room was clean, big and location was good~ staff super friendly and they decorated our room as well! Would stay again~
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Risposta dalla struttura: Dear Valued Guest,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Supinya
Camera Premium con 2 letti singoli
Soggiorno: giu 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 27 lug 2025
Staff is friendly and helpful. Room is clean. Nice view
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Risposta dalla struttura: Dear Ms. Supinya,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Puteri
Camera Artsy con letto king size
Soggiorno: apr 2025
Coppia
7 recensione
8.5/10
Molto buono
Pubblicata: 22 mag 2025
Hotel location is good but the hotel smell like old wood and the toilet wasnt cleaned properly! breakfast was normal.
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Risposta dalla struttura: Dear Mrs. Puteri,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Utente ospite
Camera Artsy con letto king size
Soggiorno: apr 2025
Coppia
9 recensione
10/10
Eccezionale
Pubblicata: 11 mag 2025
Stayed with husband for our honeymoon 2.0. Service was amazing, very friendly and helpful staff. Hotel is beautiful! They have a mini art museum close to the elevator and they have a variety of food restaurants in the hotel.
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Risposta dalla struttura: Dear Valued Guest,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Utente anonimo
Camera Premium King
Soggiorno: mar 2025
Coppia
2 recensione
5.0/10
Pubblicata: 25 apr 2025
Very disappointed with the service. We requested a honeymoon setup (confirmed via app & phone), but upon arrival, there was no decoration and we were placed in a connecting room. Reported to CS but the response was unhelpful—decoration only came the next morning during breakfast, which ruined the moment. For a 5-star hotel, the service felt more like 3-star. Staff were unfriendly and unhelpful. Only plus: central location and city view. Would not recommend, especially for special occasions.
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Utente ospite
Camera Artsy con letto king size
Soggiorno: mar 2025
Coppia
5 recensione
8.5/10
Molto buono
Pubblicata: 21 apr 2025
The location is superb. We have stayed here previously and it is not renovated. Renovation is great except for the bath tub which has shrunk that barely a person can fit in  We also asked for ice but it was not sent to our room
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Utente anonimo
Camera Artsy con letto king size
Soggiorno: dic 2024
Coppia
9 recensione
7.5/10
Pubblicata: 4 feb 2025
Had a king room on 12th floor for 7 days. First impression of hotel was fair, corridor does smell musky/food. Room is big but certainly need some cleaning and maintenance. Stains on carpet, spills on cabinet, cob web on bathroom ceiling, shower drainage smells when shower is in use, shower hose water pressure is weak, housekeeping is not consistent of refilling amenities, often not complete. Air conditioning is extremely cold, in-room control does not have much effect on changing room ac temperature but to have it On/Off. 2 bottles of water are complimentary everyday, as well as one time welcome snacks.
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Utente anonimo
Camera Doppia Artistica
Soggiorno: giu 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 28 lug 2025
It's good location near lippo mall and lotte mall (1km) All reception so nice and good communication!!
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Risposta dalla struttura: Dear Valued Guest,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Danielle Kuah
Camera Boutique per Famiglie
Soggiorno: giu 2025
Famiglia
3 recensione
9.0/10
Ottimo
Pubblicata: 28 lug 2025
Room was clean, big and nice city view. Their staff were super friendly & helpful. The room and the bathroom is spacious. Unfortunately, the shower water split outside bathtub & cannot drained properly. Luckily hotel staff managed to clean the floor immediately.
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Risposta dalla struttura: Dear Mrs. Danielle Kuah,Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta!Thank you for sharing your recent experience with us. We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We apologize for the issues that you mentioned and we assure you that we are taking steps to address these matters promptly. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Christina Augusto
Camera Doppia Artistica
Soggiorno: dic 2024
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 1 feb 2025
Always stay in artotel whenever i go to jakarta. Big twin bed artsy room. Perfect location. Nice breakfast.
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Ter-SR
Camera Doppia Artistica
Soggiorno: dic 2024
Viaggio in solitaria
2 recensione
9.0/10
Ottimo
Pubblicata: 19 gen 2025
The hotel is relatively new, gives you excellent service and the facilities are great. On the day of arrival the hotel couldn’t offer me the room I initially booked and they upgraded me to another room directly. Facilities like the gym, pool, cafe and the restaurant meet the expectations of a 5 star hotel. Due to the location you often have to face traffic, but other than that it’s worth staying there. Good value for money.
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Utente anonimo
Camera Artsy con letto king size
Soggiorno: apr 2025
Coppia
7 recensione
8.5/10
Molto buono
Pubblicata: 19 mag 2025
Nice stay
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Risposta dalla struttura: Dear Valued Guest,Warmest Greetings from Mangkuluhur ARTOTEL Suites!Thank you for choosing Mangkuluhur ARTOTEL Suites for your stay. We are truly honored by your positive review and delighted to hear about your enjoyable experience. We look forward to the pleasure of hosting you again in the near future.We HeART You,Agung MaulanaGuest Experience & Loyalty Manager
Andy
Camera Artsy con letto king size
Soggiorno: ott 2024
Viaggio in solitaria
2 recensione
7.0/10
Pubblicata: 17 nov 2024
Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.
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