Seercuo International Hotel

Recensioni su Seercuo International Hotel

Seercuo International Hotel

Opposite to the cableway, Huanglong Scenic Area, Songpan, Sichuan, 623300, ChinaDettagli hotel
Seercuo International Hotel
Seercuo International HotelSeercuo International HotelSeercuo International Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Buono
949 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.3
Servizio4.5
Pulizia4.5
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Tutte le recensioni(949)
Recensioni positive(899)
Recensioni con foto/video(209)
Posizione conveniente(254)
Vicino alla zona panoramica(126)
Cibo squisito(77)
Reception gentilissima(68)
Ottimo ristorante(41)
Aria condizionata così così(31)
Di lusso(12)
Recensioni negative(50)
KEK KANG
Suite Executive
Soggiorno: lug 2024
Coppia
19 recensione
3.0/5
Pubblicata: 13 set 2024
One of the worst “resort” that I have ever stayed. I booked a “business suite” and was given one that has a small window facing an outer wall! After complaining about it I was moved to another suite with a slightly better window view. The “resort” is in bad condition and disrepair. It is dated and deserted! The only restaurant in the resort stopped serving at 9:30 pm and there were no other restaurants around unless you have access to a car. Taxis are almost non existent at this resort. The breakfast served in the resort restaurant was horrible. It was worst than those served in some high school cafeterias ! Coffee was cold and flat. Utensils were wet and unclean. Meituan does not deliver to this resort. The only plus for this resort is its proximity to the cable car to Huang Long Scenic area. The resort staff did try their best to service the customers though. Do NOT stay in this resort!!!!
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您對我們服務的肯定,沒有給您帶來很好的入住體驗我們深感抱歉。您的意見我們已經收集整理,向領導彙報。祝您生活愉快
sg-girl
Camera Standard Deluxe
Soggiorno: ott 2024
Coppia
25 recensione
1.5/5
Pubblicata: 6 nov 2024
Booked cause near ropeway. Front desk is very unfriendly. Most facilities are locked up. Eg the billard room gym all locked up. They only on the heater between 5.30pm to 11.30pm. And the heater is not hot. At around midnight, I can't sleep due to the cold -5 degrees. I was hoping to get a few beers to drink ourselves to sleep. Call the receptionist and housekeeping. No one answered. Went down to front desk, and it was pitch dark. No one was there. Called housekeeping afew more times. Finally!!! Some unfriendly person answered. No beer available!!!! U called urself a hotel! Worst stay ever. This one top the list!
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,很抱歉未能給您帶來愉快的入住體驗,您的反饋已收到。希望您在酒店的每一刻都感到温馨和舒適。
Treesuda
Camera Standard Deluxe (promozione speciale)
Soggiorno: set 2024
Coppia
4 recensione
4.5/5
Ottimo
Pubblicata: 28 ott 2024
Location is everything. Five minutes walk to cable car station. The down side is this hotel is very cold even we turned on the heater.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。您的反饋已收到。希望您在酒店的每一刻都感到温馨和舒適。
Utente anonimo
Camera Standard Deluxe (promozione speciale)
Soggiorno: ott 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 nov 2024
Very convenient ! Provide tour bus ticket for Huanglong park which is really helpful.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
OngJimmy
Camera Standard Deluxe (promozione speciale)
Soggiorno: ago 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 28 set 2024
Everything is fine we got an upgrade due to 23rd floor aircon is not cold. Thank you we will come back again 😊
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。希望您在酒店的每一刻都感到温馨和舒適。
Utente ospite
Camera Standard Deluxe (promozione speciale)
Soggiorno: ago 2024
Coppia
6 recensione
2.5/5
Pubblicata: 25 set 2024
The hotel claimed to be 5 star hotel but services provided by reception was indeed atrocious. The staff seemed impatient & rude to handle simple enquiries even if it was not a busy period when the enquiry was made. The reception staff gave the perception they are only concerned about hotel facilities & anything outside hotel, they are not obliged to help. Better to stay in Jiuzhaigou as it has much better facilities than Huanglong location.
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,未能讓您滿意,我們很抱歉。我們也會加強對員工的培訓。祝您生活愉快
Racing the sunset
Camera Standard Deluxe (promozione speciale)
Soggiorno: mag 2024
Coppia
7 recensione
3.5/5
Pubblicata: 18 giu 2024
The hotel has seen better days. It was okay overall but several maintenance issues were obvious. It's a nice place but the management is not great. It's very convenient to the National Scenic Area.
Traduci
Risposta dalla struttura: Hello, distinguished guests. Thank you for staying at the Selma International Hotel. Thank you very much for your comments. We will give feedback in time. The hotel will continue to work hard to bring you a better check-in experience!
Andrei
Camera Deluxe Queen
Soggiorno: mag 2024
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 5 giu 2024
First big disappointment- the bed. Mattress was so hard, that I can not feel the difference between sleeping in bed and sleeping on the floor. Second disappointment - temperature. 10 degrees outside, 16 degrees inside. No central heating available. I was provided with small portable heater, which helped me to raise temperature to 20 degrees after a few hours of working. Heater was very noisy but I had to keep it working all night. Third disappointment - breakfast. Value/price - not satisfying.
Traduci
Risposta dalla struttura: Dear guest, thank you for staying at Seercuo International Hotel and pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with relevant departments to improve the issues you have raised. We sincerely appreciate your valuable feedback on our services and facilities.
Utente ospite
Camera Standard Deluxe
Soggiorno: set 2023
Coppia
3 recensione
3.7/5
Pubblicata: 13 ott 2023
Excellent location next to Huanglong cable car station. Hotel provides free tickets for transfer bus inside Huanglong which sold out quickly. Helps save some walking. Room is clean but central heating not turned on due to low occupancy and only provides a small portable heater for the room which barely keep the room warm in mid October temperature around zero celsius. Very simple breakfast provided, carbs to fill the stomach before the hike at Huanglong.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing to stay in our hotel, very happy to give you a good memory! We'll keep it up, keep it up ~
張家界之旅
Camera Standard Deluxe
Soggiorno: set 2023
Coppia
11 recensione
4.5/5
Ottimo
Pubblicata: 10 nov 2023
GOOD LOCATION, PROVIDE VIP CAR AT HUANG LONG , NO NEED EXTRA COST AND EFFORT TO BUY IT
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇入住我們酒店,很高興您對我們的肯定,祝您生活愉快!
Utente ospite
Camera Standard Deluxe (promozione speciale)
Soggiorno: ott 2024
Famiglia
27 recensione
5.0/5
Eccezionale
Pubblicata: 7 nov 2024
酒店還是出乎我們預期的好,從衞生、各項設施到酒店的服務都盡如人意,最給我們驚喜的是酒店的餐飲還不錯,我們點的菜品都很喜歡吃,酒店最大的優勢是地理位置在景區索道的檢票口旁不到1公里,對遊玩非常便利,另外酒店門口就有到九寨溝的直通車,現場購買隨到坐滿即刻發車,相當的便利。另外如果是要到黃龍九寨高鐵站,還是在九旅悦行微信小程序購買最便捷
Traduci
6/10
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
Utente ospite
Camera Standard Deluxe
Soggiorno: ott 2024
Viaggio con amici
3 recensione
2.8/5
Pubblicata: 9 nov 2024
房間設施一般,酒店前台和餐廳服務人員人性化服務缺失,體驗太差,如我們一行幾人趕高鐵,提前幾分鐘早餐被拒,酒店服務員沒有笑臉只有這是酒店規定,不知你們酒店規定出自哪裡?有無客户體驗這一説,圖中就是客户在等早餐。
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也很抱歉給您帶來不愉快的入住體驗。您説的早餐問題,如果需要趕路的客人都是提供路早的,不然提前開餐,餐食不齊,反而會引起不好的反響,希望您能理解。
Youke33
Camera Deluxe Queen
Soggiorno: ott 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
酒店環境好,景區索道入口邊,玩累了來酒店休息很方便。酒店衞生很好,有好幾部電梯,方便上下樓,不擁擠。房間寬敞舒適,有冰箱和小保險櫃。有免費的礦泉水,配電熱水壺,有速溶咖啡和茶包,可根據喜好取用。其它衞生用品都全備有,熱水和空調都給力的。酒店早餐豐富,酒店餐廳菜品很多,中西餐豐儉由己。 這次來黃龍玩高反,從景區出來頭暈腦脹,腿發軟,好在酒店就在景區邊,方便休息恢復,感覺不錯。酒店去黃龍九寨高鐵站很方便快捷。
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
Utente anonimo
Camera Standard Deluxe (promozione speciale)
Soggiorno: ott 2024
Famiglia
56 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2024
離景區最近的正兒八經酒店就是這家了!外觀裝修非常上檔次!暖氣會幫忙提前打開。停車場大且免費,入住就會送限量的觀光車票,位置在纜車入口對面,步行下山後乘景區擺渡車可以回到酒店這裏,非常適合自駕!總之玩黃龍住這裏非常非常方便!是首選!
Traduci
6/9
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,也感謝您對我們的肯定,希望您在酒店的每一刻都感到温馨和舒適。
Julia mcc
Camera Standard Deluxe
Soggiorno: set 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2024
距離黃龍景區纜車站近在咫尺,早餐後進入景區人少方便。房間晚上空調,其它時間電暖器,一點都不冷。早餐如果遇到旅行團,就需要搶飯。早餐中晚餐飯菜可口,蔬菜新鮮,吃飽沒有問題。床品被子舒服。給我們延時退房到二點,想再晚一點就不行了。可以理解是滿房狀態。推薦大家預訂這個酒店,來玩就是方便最重要。
Traduci
6/12
Risposta dalla struttura: 尊敬的賓客您好,感謝您入住瑟爾嵯國際大酒店,非常感激您的肯定。您的反饋已收到。希望您在酒店的每一刻都感到温馨和舒適。