Hotels con servizi di trasferimento a Kota Kinabalu

"Hotel nuovo, personale fantastico e disponibile. Bisogna usare Grab per raggiungere il centro commerciale più vicino, Imago e altri luoghi di interesse. Ci sono alcuni ristoranti locali nei dintorni. I prezzi sono ragionevoli. Un ringraziamento speciale a Olivia, membro dello staff."

"I visited the hotel with my parents, my wife and my daughter. We stayed for four nights, checking in on 3rd May and checked out on the 7th. This is actually my second time visiting this hotel, the first time being 30 years ago, again with my parents. I had great memories as a kid so I was looking forward to this trip. The First night was great, had dinner at Coco Joe's and rested after a long trip. The Second day was fantastic, breakfast and dinner and Cafe Tutu, met a lovely dining lady named Rohana. During the day, we enjoyed the great activities of the Leisure Center. Friendly staff from there made the experience children friendly. And the icing of the dessert - the sunset parade, Jamie loves it. Housekeeping did a surprise heartwarming job, covering the lion doll of my daughter with a little towel on the pillow, very cute and thoughtful move. The Third Day we went out to town so didn't stay much time in the hotel. The Fourth Day, was quite disappointing to be honest. Housekeeping did not arrive in the morning when we were out playing at the pool. I understand as there are many rooms to take care of. We went back to the room to rest between 2-4pm, switch on the ”Do not disturb” button, and somehow housekeeping team arrived so they put a card to say they could not clean as we put up the do not disturb button. Fair enough, but again, there was five hours in the morning which they could clean the room. Leaving the room again at 4pm for activities, I called service center for housekeeping, switched off the ”Do not disturb” button and went out. We returned at 7:45pm, still there was no housekeeping. Frustrated, I called the service center again requesting for housekeeping, they replied they will check and follow up with housekeeping. Half an hour later, still no one turned up. Extremely irritated, I called service center for housekeeping again. This time, housekeeping finally arrived but our whole family were waiting for clean towels to have shower. VERY disappointing with the effecitivness of housekeeping and service center on this incident. On that very same day, I discovered a big crockcroach in the toilet, so I do have a big quetion mark on the housekeeping of this hotel. The day was worsen when we had dinner at Coco Joe's, where we wait for nearly an hour (from 6pm to 6:53pm) before we get all our food served. I did complain it to the manager when he came by, which he did apologise and waived our dining fee. Despite my disgrunt towards the long waiting time of the dishes, I would like to give credit on the manager (I think his name is Mr Kan?) in terms of how he managed the complaint. Overall, the experience is mixed. With friendly staff at leisure center + Cafe Tutu, good food but unreasonably long waiting time at Coco Joe's, and disappointing housekeeping after the heartwarming performance on the second day. The hardware of the hotel is great (view, pool design, restaurant seating) but our experience was mainly affected by the staff. On this ocassions, I would like to give commendation to the following staff: Rohana, Majid (both from Cafe Tutu), all staff from Leisure Centre (especially the two ladies and two gentleman hosting water polo and volleyball respectively), and Kan from Coco Joe's on complaint management. Please keep up on the good work you already have, and work hard on things that requires improvement:)"

"La stanza è molto grande, tutte e tre le camere sono al sesto piano. C'è un'interruzione dell'acqua ogni giorno, il water non si scarica e l'unico modo per fare la doccia è chiedere alla reception una tessera per andare in un'altra stanza al tredicesimo piano! A volte non c'è acqua al mattino e a volte di notte, eh! Stanco, dicono che sia un problema del comune, lo dimentichi e non vuole occuparsene, anche gli spogliatoi sono fastidiosi, tranne questo, tutto il resto è a posto, ci vogliono circa dieci minuti a piedi per raggiungere Durian Street e Gaya Street, e anche il centro commerciale Shuguang è raggiungibile a piedi. Fa troppo caldo per camminare durante il giorno, fa più fresco di notte!"

"I have had the most wonderful stay here. seamless check-in, they upgarded my room to sea view, the staffs were really friendly and accommodating. There were some system upgraded with their tv, however, it gone back to normal in 15 minutes! I feel loved and well taken care of by the staff. the breakfast spread was top notch and meets my standard. My husbands opted for the valet parking and he was so happy! also, I travel with my 3yo son, and they gave free toiletries 🤩. I was so happy and wilould definitely come back and would recommend others to stay here! xx"

"I always stayed in this hotel whenever I came to Kota Kinabalu for business. The location is nearer to KKIP than from the city centre. The room is clean and well maintained."

"Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words."

"Perfect location for island hopping - 3 minutes walk to the Jesselton Point Ferry Terminal. The facilities are modern and the renovation still feels quite new. Service and food here is notably better than other nearby hotels. Food at the breakfast was fresh and of high quality. Would choose to stay here again in the future."

"Ho avuto una fantastica esperienza di soggiorno a Homesuite, Sutera Avenue a Kota Kinabalu, soprattutto nella loro camera familiare. La stanza era spaziosa, pulita e dotata di tutte le attrezzature necessarie per un soggiorno confortevole. Si sentiva come una casa lontana da casa, con un'aria confortevole, letti comodi, perfetti per la nostra famiglia. La posizione è anche grande, con negozi, ristoranti e punti turistici a pochi passi. Raccomando assolutamente la Homesuite a chiunque viaggia con la famiglia, perché offre un ottimo valore e una grande esperienza per tutte le età."

"The room we bought was spacious enough for 3 of us. Although it looks like an old hotel with outdated wallpapers, but we love the staff is very attentive to our requests, basic amenities were enough inclusive of pantry items. Since we got the highest level (L13), we get a magnificient view of the city."

"This is my second time here, no regrets at all staying here. As usual, the location very convenient to here and there in KK town, friday & saturday got night market in Gaya Street and on Sunday got Morning Market — just behind the hotel. Watsons, 7E, Orange (24hrs) just next block. Bye for now 779. The receptionist (Mr. Romeo) very knowledgeable and helpful. And he also very recognizable person for his customers. Very good PR. Overall here, will repeat again and recommended!"