Hotels con servizi di trasferimento a Mombasa

Location is perfect but hotel has salt water And the cockroach the management should do something about that but other than that, the service was good. The breakfast was perfect. Like I said locations very nice. Kind of spray does cockroach and do something about the saltwater.

This was my third stay at Sarova Whitesands, and it will certainly not be my last. The hotel service, facilities, and location were perfect! The room was pristine as always, the food was terrific, and entertaining was wonderful. They make their guests feel like family. I would add that I’m a picky traveler.

Its really quite hotel and best suited for business travellers

和兒子旅行來的，我們定的是包含三餐的套餐，這是一家比較久的酒店，裝修不新了，但整個維護還是挺好的，管理規範，員工訓練有素。整個園區的建築規劃錯落有致，有度假酒店的鬆弛和舒展，園林和植物維護的不錯，有自己的私人沙灘。泳池用的是海水，舒適度不錯，房間的景觀和尺度還是比較舒服的，天氣好的時候，晚餐在露天那邊，歌手嗓音很醇厚，之後還有舞蹈表演（跳舞的應該是酒店員工吧，）氛圍很好。白天你在酒店裡任何地方都會有人跟你微笑？並且詢問是否需要幫助或服務。特別感謝帕米拉，她跟小朋友的互動和陪伴，給小朋友留下了深刻的印象，我的兒子很喜歡她。除了水池邊和晚餐的互動以外，他們還一起做了手串。讓小朋友度過了一段輕鬆愉快的時光。美中不足是，早餐的時候幾乎完全沒有蔬菜,比起晚餐的時候風味比較單一，如果下一次再來的話，應該不會考慮這種包含三餐的模式，

My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building.

La posizione è tranquilla. Un vecchio impianto, un po' di corsa, ma pulito e ordinato. Avrei suggerito un po' di più attenzione a bellezzare i terreni, a dipinto e a dipingere alla porta. Il personale era amichevole e reagente. La stanza era comoda. A/C funziona bene. La doccia ha portato acqua calda alla fine. Ci sono stati servizi in camera ogni giorno con asciugamani freschi e bottiglie d'acqua. La TV era buona, ma non una TV Internet. Wi-Fi era un po' spot e lento. La stanza si aprì fino a un bel patio che ha guardato la piscina. Il patio è condiviso con un'altra stanza.Nel nostro caso c'era una famiglia abbastanza vivace vicino alla porta. La piscina è ben mantenuta e la zona di piscina è piacevole. È una piscina all'avanguardia.

Great location.nice beaches nearby. However, breakfast can be better

La camera è spaziale e luminosa, il servizio è molto entusiasta e risolve le esigenze dei clienti in tempo.

Il piano inferiore è la spiaggia. Il servizio hotel è molto economico. Il servizio di Trip.com è molto disponibile