No.7518, Shanghai South Road, Xinchang Town, Pudong New Area, Shanghai, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
2834 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(2834)
Recensioni positive(2815)
Recensioni con foto/video(903)
Reception gentilissima(575)
Ottima colazione(522)
Trasporto da/per l'hotel(297)
Ottimo design(262)
Ben arredato(230)
Con area gioco per bambini(39)
Vicino all'aeroporto(39)
Ottimo tè pomeridiano(35)
Recensioni negative(19)
Utente ospite
Camera Elegante per Famiglie
Soggiorno: ago 2024
Solo
6 recensione
3.0/5
Pubblicata: 19 set 2024
Infact the hotel is beautiful, the services on providing free shuttle bus to Disneyland & Pudong Airport is wonderful, the hotel is lack of staff, and might also lack of customer too. So I cant feels like 5 star international hospitality services. The stupid renovation worker they start to knock the wall on around 8am, the soundproofing is really bad. So anyway, overall still can accept with the price that I paid for.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing our hotel. We sincerely apologize for the problems during your stay and thank you for your valuable suggestions. In the later stage, we will strengthen the service process of the staff and try our best to complete the construction without guests in the room. We are very sorry for not allowing you to have a better experience. Wish you a happy life!
Utente ospite
Camera Elegante per Famiglie
Soggiorno: gen 2025
Lavoro
3 recensione
3.5/5
Pubblicata: 21 feb 2025
Decent business hotel which served my purpose for just a night’s stay for business trip. Slightly away from central Shanghai - close to one hour by car from the bund.
Traduci
Risposta dalla struttura: 哇哦,謝謝小主對我們的讚美。能為每一位入住的客人提供舒適、優越的環境和服務是我們所有小竹們的職責。我們致力為您提供親切周到的入住體驗,營造家外之家的温馨。感覺讓您心滿意足的享受旅行。我們會一如既往用親切的笑容歡迎您的再次到來,等您喲!
Utente ospite
Tongmeng Family Room
Soggiorno: nov 2024
Famiglia
1 recensione
2.5/5
Pubblicata: 1 gen 2025
The hotel does not seem well-maintained and the buffet selection is limited. It is not foreigner-friendly, as the staff have limited proficiency in English.
Traduci
Risposta dalla struttura: Dear guests: Hello! Thank you for choosing our hotel. We sincerely apologize for any problems caused during your stay. The buffet restaurant hotel will strengthen and improve, and regularly change the variety to meet the needs of guests. The hotel will also regularly train the staff's English level. We are very sorry for the inconvenience caused to you. The hotel sincerely apologizes to you again and looks forward to your satisfaction next visit.
Denis & Karyn Home
Camera Elegante Doppia
Soggiorno: nov 2024
Famiglia
5 recensione
4.2/5
Molto buono
Pubblicata: 14 dic 2024
I recently stayed at this hotel with my mother and pregnant wife, and I can confidently say that I will definitely revisit. The service was outstanding, and I want to extend a special thanks to Leo for his exceptional help and top-notch service.
The environment was clean, cozy, and inviting, making us feel right at home. The breakfast offered a fantastic variety, ensuring there was something for everyone. A lovely bonus was the complimentary late-night hot dessert, which was a delightful treat after a long day at Disney—perfect for warming up during the chilly evenings.
The hotel’s location is ideal, with Disneyland nearby and Xinchang Ancient Town just a short distance away. Xinchang is a great spot for indulging in local snacks and treats. Additionally, there are a few restaurants within walking distance, along with a FamilyMart and local markets for your convenience. The free laundry service was another thoughtful touch, making our stay even more comfortable.
Overall, a wonderful experience, and I can’t wait to return!
Traduci
Risposta dalla struttura: Thank you very much for your stay and comments! Xiaozhu is sorry for not giving you a perfect experience. We will strengthen the improvement of the hotel's software and hardware facilities and service quality. We regularly and quantitatively maintain and update the room environment, equipment and public area facilities to make your stay more comfortable and tidy. I hope you will have a brand-new feeling next time! I am eager to come and experience again!
Raymend
Camera Elegante per Famiglie
Soggiorno: ott 2023
Famiglia
97 recensione
5.0/5
Eccezionale
Pubblicata: 6 nov 2023
Luxurious place good price great service and provided airport shuttle free of charge. Nice automatic toilet and overall satisifed. Cons. Air conditioning very weak and bathroom sewer smells like dank piss sometimes.
Traduci
Risposta dalla struttura: 尊敬的客人,您好!酒店目前開業兩年不到,設施都處於暫固定的狀態,目前我們也在吸取每位客人的寶貴建議在增項設施預案中不斷完善添加硬件設施設備,目前酒店已經籌備了部分內容改動施行。同時萬分感謝您的寶貴意見,我們會努力創新,希望下次能夠給您一個全五分的完美體驗。祝您生活愉快,萬事順意哦~
BBNN
Camera Executive per Famiglie
Soggiorno: mar 2024
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 20 apr 2024
First of all, Mr.Wang Shi Xiong provided us the best service for this stay.The hotel is new and modern. In my opinion Qiuzhu especially suitable for staying when visiting Disneyland. The hotel staff are very attentive and patient. Since most are family with children stays, there is the sound of children running around all the time.
Traduci
Risposta dalla struttura: Dear guests,thank you very much for your recongnition and sharing.The hotel opened in 2020.It has always been adhering to providing guests with a stay-at-home experience .I look forward to your next visit.I wish you a happy life.
Bob Frax
Camera Executive Queen
Soggiorno: ago 2024
Lavoro
15 recensione
5.0/5
Eccezionale
Pubblicata: 25 set 2024
Verry nice hotel
Traduci
Risposta dalla struttura: 您好!感謝您對湫竹酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在心裡難以離開,湫竹酒店是您在上海地方最美、最温暖的家,您也記得有時間常回來看看喲!
Mihai-Casian
Camera Executive Queen
Soggiorno: gen 2024
Viaggio con amici
9 recensione
5.0/5
Eccezionale
Pubblicata: 19 feb 2024
Very good hotel and services.
Traduci
Risposta dalla struttura: Thank you ! Looking forward to the next check-in
Exian
Camera Elegante Doppia
Soggiorno: set 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 21 ott 2023
Albert is good. I like this hotel.
Traduci
Risposta dalla struttura: 您的滿意是酒店莫大的動力,我們相信好的口碑一定是從客人最真誠的滿意度推存出去的,您對酒店員工服務的認可,令我們深感鼓舞,小竹會繼續努力一如既往的做好我們的服務,期待您的再次入住。
Utente ospite
Camera Elegante Doppia
Soggiorno: lug 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 10 set 2023
Breakfast was good.
Traduci
Risposta dalla struttura: 哇~感謝您給我們家滿滿的五分好評~寒來暑往、風物各異、在千山萬水的細節裏,尋找時間更迭的痕跡。小湫在這裏期待與您的再次相遇~
Utente ospite
Camera Elegante per Famiglie
Soggiorno: lug 2023
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 19 ago 2023
Albert
Traduci
Risposta dalla struttura: 尊敬的賓客:您好,感謝您的點評!酒店提倡“ 用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Mixianshengdemi
Camera Elegante per Famiglie
Soggiorno: mar 2023
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 24 apr 2023
very nice
Traduci
Risposta dalla struttura: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務
Risposta dalla struttura: 感謝您給予酒店關注以及您對我們的信任、肯定與支持。酒店一直秉承服務至上的理念為每一位入住客人提供貼心而細緻的服務,力求為更多的客人提供尊貴不凡的入住體驗,我們將會不斷努力,努力為客人提供更完善、更人性化的服務。希望能一如既往的為您提供温馨、舒適的入住環境!祝您生活愉快!