Recensioni su Atour Hotel Shanghai Jing'an Natural History Museum

Risposta dalla struttura: Caro Duoyou, prima di tutto vorrei chiederti scusa. Sono profondamente dispiaciuto per averti procurato una brutta esperienza di check-in. L'hotel ha punito di conseguenza la signora che ha pulito la camera e il supervisore della camera e ha comunicato con il responsabile della camera. La sorella maggiore ha condotto una formazione igienica dettagliata per evitare che questo tipo di situazione si ripeta. Aspettiamo con ansia il suo prossimo check-in.

Risposta dalla struttura: Caro ospite, Duo'er è dispiaciuto che questo viaggio Atour non ti abbia offerto una buona esperienza perché la disposizione di ogni camera è diversa. Se hai bisogno della disposizione originale della camera, chiama la reception. . L'hotel è un vecchio edificio situato nel centro del distretto di Jing'an, Shanghai. È circondato da centri commerciali e luoghi di intrattenimento come Joy City e CapitaMall. È a soli 3 chilometri dal Bund. Le linee della metropolitana circostanti 1, 12 e 13 distano 700 mt.La posizione è ottima. È vicino al fiume Suzhou. Di notte ci sarà uno spettacolo di luci sul fiume Suzhou e lo scenario è molto bello. L'hotel è dotato di lavanderia gratuita, palestra, area ufficio, ecc. Le strutture della camera sono complete e siamo al vostro servizio 24 ore su 24. Aspettiamo con ansia il vostro prossimo soggiorno. Vi auguro il meglio. Siete felici ogni giorno.

Risposta dalla struttura: Thanks for the compliment! The team works day and night to help you find a warm place on the road. Food and beverage, bed soft, warm service, wish to accompany you, also look forward to welcoming you again!

Risposta dalla struttura: Thank you for choosing our hotel and sharing your experience feedback. We sincerely apologize to learn about the problems you encountered during your stay, including the absence of a fridge in the room, the insufficient cleanliness of the water boiler, the limited view, and the problem with the air conditioning only blowing cold instead of hot.We attach great importance to your opinion and have already reflected these issues to our service team. We promise to take the necessary measures to solve these problems and improve our service quality to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience.We are well aware that the satisfaction of each guest is of paramount importance to us. We will take this as a lesson, strive for improvement, and look forward to serving you again and allowing you to experience our better service level.Thank you again for your feedback. If you have any further questions or suggestions, feel free to contact us at any time.

Risposta dalla struttura: Xie Rongguan's gentle expression has earned you Definitely, I'm really happy. You go Wherever there is Yacai, there is a home Confused by warmth, "when I first met you,Like an old friend returning. Attentive service to every individualWei Gu Rong

Risposta dalla struttura: Dear Valued Guest,We are thrilled to hear that you had such a wonderful experience at our hotel! Your kind words about the cleanliness of our rooms and the prime location of our property are truly heartwarming. We are delighted that you found our staff friendly and helpful, as their dedication to ensuring your stay is as comfortable as possible is at the core of our service philosophy.The fact that you appreciate the variety of food options available is a testament to our commitment to offering a delightful dining experience. We are so glad to know that our hotel has become one of your favorites in Shanghai.Please know that your satisfaction is our highest priority, and we are constantly striving to exceed your expectations. We hope to have the pleasure of welcoming you back soon, and we look forward to the opportunity to make your next visit even more memorable.Thank you once again for choosing our hotel. We value your trust and are grateful for your support.

Risposta dalla struttura: Hello there! I'm Duoer, and I'm absolutely thrilled to see such a wonderful review about our hotel!Thank you for highlighting our hotel's excellent location, which is close to the art district, shopping centers, and the Suzhou River. It's indeed a major highlight of our hotel! We feel incredibly honored and satisfied that you could conveniently explore the surrounding scenery and cuisine during your stay.You mentioned that the room was very clean, which is something we strive for every day! We are committed to providing guests with a clean, tidy, and comfortable accommodation environment, allowing you to find a sense of home during your tiring travels.I must also specially thank our team, especially Yomi, who not only helped you find a great wonton restaurant but also efficiently and professionally assisted you with the check-in process in English. Yomi is truly outstanding among our team, and her enthusiasm and professionalism always make guests feel at home.Your satisfaction is our greatest encouragement and recognition. We will continue to maintain this enthusiasm and dedication, providing you with even better service and experiences.We look forward to seeing you again. Duoer and the entire team will be here waiting for you, ready to create even more wonderful memories together!Wish you a happy life and safe travels wherever you go!

Risposta dalla struttura: 親愛的賓客, 非常感謝您對我們酒店的青睞與讚賞, 願您每次旅程都充滿温馨與美好親愛的賓客, 非常感謝您對我們酒店的青睞與讚賞, 願您每次旅程都充滿温馨與美好

Risposta dalla struttura: 謝客官對朵兒的讚揚，得到您的肯定，真的是開心呢，您走到哪衹要有亞朵就有家，就能感受到温暖，“與君初相識，猶如故人歸”。用心服務每一位顧客

Risposta dalla struttura: Thank you, honored guest, for your praise to Duoer. I'm really happy to receive your affirmation. Wherever you go, as long as there's Atour, there's a home, and warmth can be felt. "When we first met, it felt like we had known each other for years." We serve every customer with heart.

Risposta dalla struttura: Thank you for your compliments! Our team works day and night to help you find a warm spot on your trip. I look forward to welcoming you again!

Risposta dalla struttura: 承蒙好評，如沐春風。竭力優服，盼君復至，暢敍幽情。

Risposta dalla struttura: 親愛的旅客，您好呀~ 我是朵兒，看到您用“very good”來評價我們酒店，心裏真是美滋滋的！😄您的滿意就是對我們最大的鼓勵和肯定！感謝您選擇我們酒店，讓您在旅途中擁有一個愉快的住宿體驗，是我們最大的心願。如果您在未來還有任何需求或建議，隨時都可以告訴我們哦！我們會繼續努力，為您提供更加優質的服務和舒適的住宿環境。再次感謝您的點評和支持！期待與您再次相遇，祝您旅途愉快，生活幸福！💖💕

Risposta dalla struttura: 非常感謝您這麼用心的評論，我們會一如既往的為您服務，感謝您的入住，遇到您是我們的榮幸，一路相伴，感恩有您！