Recensioni su Caption by Hyatt Zhongshan Park Shanghai

la struttura è nuova, hotel formato pop, moderno, personale giovane e molto disponibile, in particolare è stata molto gentile una ragazza di nome Heather che mi ha risolto un problema andando oltre i propri doveri. ritorno sicuramente in questo hotel The structure is new, a pop-style hotel, modern, with young and very helpful staff. In particular, a girl named Heather was extremely kind and solved a problem for me, going above and beyond her duties. I will definitely return to this hotel!

Sono senza parole per questo hotel... Ho speso più di 700 yuan per soggiornare in un hotel con un servizio peggiore dell'All Seasons. Innanzitutto, il servizio è scadente. Quello al primo piano potrebbe essere un benvenuto... Appena varchi la porta, sei confuso su chi sei e cosa ci fai qui. Quando seppe che alloggiavamo in albergo, disse freddamente qualcosa al secondo piano e poi continuò ad appoggiarsi al banco della reception e ad aspettare che la persona successiva continuasse a chiedermi: "Chi sei?" Cosa fai nel nostro hotel? Il processo di check-in alla reception è stato rapido, ma non si sono preoccupati affatto delle esigenze del cliente. Per un hotel affiliato al marchio Hyatt, è stato venduto a questo prezzo. Dopo averci consegnato la tessera della camera, lo eravamo dato semplici articoli da toeletta. Quando siamo arrivati ​​nella stanza, il mio amico è riuscito ad entrare nella stanza senza problemi, ma sono rimasto sbalordito perché non è stato possibile inserire la tessera della camera. Si è scoperto che la tessera della camera non era pronta. Poi aspetta che venga tirato fuori di nuovo... Dopo essere entrato, mi sono seduto sulla sedia accanto al letto e ho ampliato la stanza, aveva le dimensioni di una stanza normale, ho usato garofani per la biancheria e due bottiglie di acqua minerale se ne avevo bisogno altra acqua, l'ho riempita io stesso nel corridoio. Poi è arrivato il problema. Ci sono anacardi sotto la tenda. Sono snack? Anche la corda di nylon sul letto è un piccolo regalo lasciato quando si controlla la stanza con noncuranza. Con questa disposizione, anche se una persona magra si accovaccia sul water e tiene le braccia premute sul lavandino, come può essere come a casa? Lascia perdere... chiama la reception, è solo un trucco per la consegna della frutta, non lo voglio. E il manager di turno non è venuto a risolvere il problema. Prima, Nanchino Orange Crystal ha mostrato immediatamente un atteggiamento di servizio. Vai a dormire un po'... Il fumo sopra la tua testa tremola, quasi accecandoti. Non ho dormito bene tutta la notte. Sono uscito a fare una passeggiata e sono tornato pensando che avrei potuto dormire quando ero stanco. Quando mi sono svegliato la mattina, ho scoperto di non avere uno spazzolino da denti. L'immagine 12 è lo spazzolino inviato dallo staff. Le pantofole sono davvero pessime. WC, lavabo, doccia... Comunque, se vuoi essere avventuroso, puoi provarlo. Al massimo vale 350 yuan. (Non ho fatto colazione perché non ho dormito bene tutta la notte e mi è mancata quando mi sono svegliato.) Ma ho sentito che la varietà era pietosa. Le vere catene di marchi non dovrebbero fare questi trucchi. Pensano sempre che se hanno solo pochi spazi dove produrre film, le bambole diventeranno una tendenza. Il prezzo dovrebbe sempre corrispondere al servizio e allo spazio interno. La posizione del Parco Zhongshan è ok, ma non tornerò in questo hotel in futuro.

Convenient location near a metro station and many eateries. Comfortable environment with quirky designs and big on sustainability.

New hotel, nice lobby, good location and near metro station. The room is small. Suitable for couples and business travellers. Not suitable for families.

Chic deco hotel, stayed here multiple times in the same premiere room type. Always loved the size and layout of the room type. However, I just realised that the sound proofing isn’t that great, I can hear people talking/ walking on the corridors. Shoutout and kudos to the concierge staff Kate who was superb and helpful in assisting me for my international shipping of documents + other logistics (eg laundry).

Caption by Hyatt Shanghai is a stylish, vibrant hotel that offers great value for its price. The modern design throughout the property feels fresh and welcoming, with thoughtful touches that make the stay comfortable and unique. Compared to other hotels in the area, it’s very reasonably priced without compromising on quality or service. The location is another highlight—set in a lively neighborhood with malls, boutique shops, and lots of charming cafes nearby. It’s easy to explore the area on foot and enjoy everything from local eats to shopping. Overall, it’s a fantastic option for travelers looking for a trendy, affordable stay in a fun part of the city. I’d definitely return on my next trip.

Amazing hotel and probably my favourite hotel by far! Location: conveniently located next to a metro station (can be a bit of a trek after getting off the metro but there’s a shortcut via the mall next to the hotel that takes you up escalators without having to take the stairs to get up from inside the station). Very close to Yuyuan Rd and a lot of different food options nearby. There’s also a couple of large malls a short walking distance away. Room & Facilities: personally really loved the interior design and layout of the room. Perfect room size for solo travellers, has all the amenities you need. The bedding and pillows are a huge plus - they are so comfy. The hotel provides two bottles of drinking water, but they tend to top up to four if you’ve used them all up. Four tea bags are also provided. The hairdryer, kettle and iron are nice brands and well kept. Reception will ask if you need toothbrush and toothpaste upon checking in, they are also topped up when housekeeping comes around. The toiletries brand used also smells really nice. Service: staff are all nice and friendly, very welcoming, no hassles at all. Only downside (not too much of an inconvenience though depending on personal preference): you need to pick up food deliveries by yourself by heading downstairs - two sets of lifts: one down to the reception and another one down to the entrance lobby. Didn’t get to try the restaurant or use the fitness room this time around but will definitely be back!!

I was initially drawn to Caption by its chic and modern design, but unfortunately, the experience didn’t live up to expectations. I stayed for 3 nights and was extremely disappointed to find that the room was consistently warm and uncomfortable. Despite adjusting the controls, the temperature remained around 25–26°C with only warm air blowing due to the centralized heating system – as explained by the engineer. No option for cooler air made it really hard to relax or sleep properly.

I love this room so much, the bed is comfortable and the hotel is cute and artsy. The staff are professional and friendly too, I will visit again if I’m in Shanghai!

I stayed here for 8 nights. The room was lovely and the feel of the hotel is very modern. Food in the dining restaurant was good, however, it would have been even better if room service was available. Cleanliness was no issue as the staff ensured everything was immaculate and their laundry service was great. Sometimes I had some communication issues with the staff and the television system didn’t function properly throughout my stay which made entertaining myself a little difficult - but not the end of the world. Location is very good and convenient if you want easy access to Jing’An. However, the price tag is a little high per night by comparison to other brands, including Hyatt types.

The receptionist was extremely helpful, and I appreciated how they accommodated all our needs. I love how eco-friendly the hotel is, promoting recycling and striving for zero plastic waste—it’s a commendable advocacy! Keep up the great work, Caption by Hyatt. I will definitely come back!

Design is awesome and room is always clean and nice. Easy to access attractions and with many nice bakery nearby.

Beautiful and trendy hotel. Great cafes close by, with the metro around 7 min walk underground. We really enjoyed our stay.

All good, staff is friendly and helpful. Not much to complain about but it is not too cheap as well.