DoubleTree by Hilton Shah Alam I-City

Recensioni su DoubleTree by Hilton Shah Alam I-City

DoubleTree by Hilton Shah Alam I-City

Finance Avenue, Shah Alam, Selangor, 40000, MalaysiaDettagli hotel
DoubleTree by Hilton Shah Alam I-City
DoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-City
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.4/10
Fantastico
936 recensione
Recensioni verificate
Ubicazione9.4
Strutture e servizi9.3
Servizio9.4
Pulizia9.6
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Tutte le recensioni(936)
Recensioni positive(922)
Recensioni con foto/video(324)
Comodo per lo shopping(96)
Ottima colazione(83)
Ideale per viaggi di lavoro(45)
Piscina pulita(36)
Piscina meravigliosa(36)
Parcheggio difficile da trovare(15)
Buffet delizioso(14)
Vicino a un centro commerciale(13)
Recensioni negative(14)
Utente ospite
Camera con letto a due piazze
Soggiorno: giu 2025
Famiglia
9 recensione
9.5/10
Fantastico
Pubblicata: 19 lug 2025
È pulitissimo, ma c'è una piccola macchia sul water. Anche il servizio è buono. Non ho ancora provato la colazione. L'aria condizionata e la TV funzionano bene. Ci sono molti canali TV disponibili. Se si potesse accedere a YouTube sulla smart TV, sarebbe meglio. Tutti i mobili e i servizi sono dotati di istruzioni, quindi sappiamo come usarli. L'imballaggio è pulito e semplice.
Testo originaleTraduci con Google
Risposta dalla struttura: Gentile ospite, grazie per averci lasciato un'ottima recensione. Siamo lieti di sapere che il suo soggiorno presso il nostro hotel sia stato di suo gradimento. Non vediamo l'ora di darle nuovamente il benvenuto nel nostro hotel. Cordiali saluti, DoubleTree Shah Alam i-City Team
Utente anonimo
Camera Doppia Deluxe con Vista Parco
Soggiorno: ago 2025
Famiglia
10 recensione
9.5/10
Fantastico
Pubblicata: 18 set 2025
Perfect place for staycation Nearby centrall i city Wyndham i cty with popular ferry wheels, bumper car
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree Shah Alam i-City Team
Lian.K
Camera con letto a due piazze
Soggiorno: ago 2025
Viaggio in solitaria
7 recensione
9.0/10
Ottimo
Pubblicata: 7 set 2025
5 stars hotel with good service. First time I am staying in Doubletree by Hilton. Overall the hotel service is good from reception till housekeeping. When I checked in the room, the sofa was missing from my room, and also the bathroom window blind was faulty, but the issues were resolved promptly after my request. Hotel food is delicious as well. The only thing is the location is remote, far from city center, not much shopping option. But it is near to the place where I need to head to the next day.
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Risposta dalla struttura: Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team
Ts. Dr. Alia Amira Abd Rahman
Camera con due letti singoli
Soggiorno: ago 2025
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 4 set 2025
Everything was okay. Ive always love their warm cookies. The only thing that was off was the Grab’s collection point. Was at level LG3, then u have to walk all the way to the collection point which is kinda smelly and far. I wish the management could do something about the collection point. It would be better if the point is placed near the lift. Other than that, i think everything is good! Varieties selections on buffet spread. They even serve ice cream in the morning!
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Risposta dalla struttura: Dear Dr Alia Amira, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the shortfalls in service that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team
KWAI MENG
Camera Doppia Deluxe con Vista Parco
Soggiorno: giu 2025
Famiglia
21 recensione
9.0/10
Ottimo
Pubblicata: 7 lug 2025
What a sweet welcome! The hotel’s warm hospitality truly set the tone for a wonderful stay—and the surprise birthday tiramisu cake was an absolute delight. I couldn’t be happier with my choice of DoubleTree Shah Alam for this special staycation. Thank you for making the celebration unforgettable!
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Risposta dalla struttura: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
Helen Lee79
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: giu 2025
Famiglia
19 recensione
10/10
Eccezionale
Pubblicata: 30 lug 2025
Very nice Tay with my child. Clean and comfortable. I really like this place.
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Risposta dalla struttura: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Utente anonimo
Camera con due letti singoli
Soggiorno: mag 2025
Altro
3 recensione
10/10
Eccezionale
Pubblicata: 24 giu 2025
It was good!! Will come back again in October 😄 I love the cuisine from Tosca Italian Trattoria. It’s so special 😍
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Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful feedback! 😊 We're happy to hear that you enjoyed your stay and that you loved the cuisine at Tosca Italian Trattoria. It's always a pleasure to hear that our guests find our offerings special. 😍We look forward to welcoming you back in October! If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.SincerelyDoubleTree by Hilton Shah Alam i-City
Utente anonimo
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: giu 2025
Famiglia
2 recensione
10/10
Eccezionale
Pubblicata: 28 lug 2025
clean and very nice service big shopping mall nearby, very convenient
Traduci
Risposta dalla struttura: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Utente anonimo
Camera con letto a due piazze
Soggiorno: giu 2025
Affari
52 recensione
10/10
Eccezionale
Pubblicata: 9 lug 2025
Comfortable space and clean room. Very satisfied with the staff too, very helpful.
Traduci
Risposta dalla struttura: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
Henry
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: apr 2025
Famiglia
1 recensione
8.0/10
Molto buono
Pubblicata: 2 giu 2025
Hotel facilities are good, location is superb as there is linked road connecting Central Mall, however the hotel car park is a disaster. You could get a parking slot near to the hotel lobby lift if you come in before noon, otherwise you would need to park somewhere near to the mall parking and walk 10mins in the car park to the hotel lobby lift. This is by far the worst hotel car park I have experienced in Malaysia.
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Risposta dalla struttura: Dear Henry, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel facilities and superb location, especially the convenient link to Central Mall.We sincerely apologize for the inconvenience you experienced with our car park. We understand how frustrating it can be to find a parking slot, especially when it requires a long walk to the hotel lobby lift. Your comments are important to us, and we will address this issue with our management team to explore possible improvements to our parking arrangements.We appreciate your candid feedback and hope to have the opportunity to provide you with a more seamless experience in the future.SincerelyDoubleTree by Hilton Shah Alam i-City
Utente ospite
Camera con due letti singoli
Soggiorno: ago 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 13 set 2025
I love the facilities, clean room.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team
Joeykoo
Camera con due letti singoli
Soggiorno: mag 2025
Famiglia
2 recensione
10/10
Eccezionale
Pubblicata: 9 giu 2025
Clean and nice room with good breakfast variety. Will definitely come back again.
Traduci
Risposta dalla struttura: Dear Joeykoo,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.SincerelyDoubleTree by Hilton Shah Alam i-City
fares ihihihi
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: apr 2025
Famiglia
48 recensione
10/10
Eccezionale
Pubblicata: 16 mag 2025
The best hotel in shah alam. Near to icity park and icity mall. Walking distance only. The theme park view from hotel absolutely amazing. So beautiful with the lights. Will repeat on next visit. For sure.
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Risposta dalla struttura: Dear Fares, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and found our location convenient, with i-City Park and i-City Mall within walking distance. The theme park view with its beautiful lights is indeed a highlight. We're delighted to know you'll be visiting us again. We look forward to welcoming you back for another amazing stay! 🌟
Wan
Camera con letto a due piazze
Soggiorno: apr 2025
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 5 mag 2025
Overall, I am satisfied with the stay. The only downside is that the washroom does not have a bidet, which is quite inconvenient for Muslim guests
Traduci
Risposta dalla struttura: Dear Wan,Thank you for your feedback! We're glad to hear that you were overall satisfied with your stay. We apologize for the inconvenience caused by the absence of a bidet in the washroom. Your feedback is valuable to us, and we will consider it for future improvements to better accommodate the needs of all our guests, including our Muslim visitors. If there's anything else we can assist you with, please let us know. We hope to welcome you back soon!Sincerely,DoubleTree by Hilton Shah Alam i-City
Joanne
Camera con due letti singoli
Soggiorno: ago 2025
Affari
2 recensione
10/10
Eccezionale
Pubblicata: 25 set 2025
Great services.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree by Hilton Shah Alam i-City