Hotel a 3 stelle a Scanzorosciate

Stayed here for a couple of nights. The room was cozy and nice and the building beautiful. However it was challenging to find the hotel with a rental car. It is located on a super narrow street. Parking for the car was quite poor, parking was located uphill and was tiny. Not suitable for a larger family car. Our room had an extra bed which was not good - very narrow (60cm?) and not comfy at all. Some of the staff was not very friendly, and should improve customer service- could have greeted more nicely etc. Also some staff members lacked English skills totally. The breakfast was ok but many foods offered always ran out (eg. scrambled eggs and bacon). The sounds from the courtyard and streets were not well blocked by the door or the window. The room was very hot if the ac wasn’t on. The key card to our room was not working well and on the last day it took around 20 minutes to enter to our room (and the help of 2 staff members).