Recensioni su Hotel Grand

Ho pensato che la colazione fosse la parte migliore del mio soggiorno. Era molto saporito. Il check-in e il check-out sono stati facili e il servizio era buono. La posizione era comoda e non lontana dal terminal degli autobus. Sebbene questi siano tutti aspetti positivi, l'hotel stesso necessita di un aggiornamento con design più moderni e migliori servizi in camera. Il riscaldamento non funzionava molto bene. Né l'acqua calda e questo è importante durante il periodo invernale.

Ci sono andato le prime volte ma è un posto molto carino e il personale è gentile. Colazione inclusa. Il pasto non è male ma niente zuppa. Ho soggiornato 6 giorni. (Contanti 3 giorni) più tardi ci andrò se vado a Sarajevo.

Il servizio è buono, risponderanno a qualsiasi domanda, aiuto, ma non sorrideranno. Ho una stanza con materassi duri, ma tollerabili. La colazione è accettabile secondo me. Tre tipi di uova strapazzate, 3 tipi di caffè, succhi, verdure, ecc.

An old hotel in need of renovation. Its location is far from the city center and is located in a dark area at night. The breakfast is varied but tasteless. The reception is bad.

We needed to stay somewhere close to the Sarajevo train station, and Hotel Grand is perfectly located just a short walk away (5-10 minutes). The staff was friendly and even prepared a small breakfast bag for us since we were leaving so early. However the room itself was rather bare-bones, and the shower drain was clearly clogged leading to a lot of flooding. There were exposed electrical wiring in the room and the hallways smelled a bit like an ashtray. Was okay for the money, but not really recommended.

Tl:dr The only upside of this hotel is its price. Check-in said 13:00 but when we arrived at the reception, the hotel staff told us that we could check-in after 15:00. They at least gave us a room which they said was ready and we could leave our luggage. But this room was 12m2 without AC. We were told that we could change our room for a 18 m2 with AC (which we selected and payed extra) the next day but that didn’t happen. The room wasn’t clean, there were long hairs on the floor of our room. Only one electrical plug which is away from where the beds are. We had booked 3 nights and had paid upfront. We wanted to cancel the 3rd night but again the hotel didnt let us cancel it, saying that the agency we made the booking from didn’t allow for refunds. We contacted Trip.com to shorten our stay but they also couldn’t help, they couldn’t contact the hotel. Also during breakfast the hotel staff was quite mean when we exceeded 10:00 am. Instead of a friendly reminder that the breakfast time was over, we got an annoyed hotel staff complaining to us.

For those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia. Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past. The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable. There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful. For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops. The observation tower is nearby, the Ottoman city is around 30 minutes on foot. I would stay again. 👍

Great breakfast, nice staff. It’s a walking distance to the bus station.

It is comfortable hotel with good breakfast.

Just opposite to the avaz, need to walk around minutes to the railway station

Good and good

I don’t like it

it is good

Hôtel datant de l'époque soviétique, au charme désuet et qui mériterait d'être sérieusement rafraîchi. Après, le risque serait qu'il perde cette atmosphère vintage " style guerre froide". Ma chambre était spacieuse mais un peu bruyante car construite à une époque où l'isolation importait peu. Ma réservation par trip.com ne figurait pas sur le listing du jour mais ça s'est arrangé en 5 mn. Les alentours de l'hôtel sont à l'abandon mais il est facile de s'y garer. Le p'tit dej est assez quelconque et le personnel est en pilotage automatique. Cependant, à 35€ l la nuit, l'expérience valait la peine d'être vécue.