JW Marriott Gold Coast Resort & Spa

Recensioni su JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

158 Ferny Ave, Surfers Paradise, Queensland, 4217, AustraliaDettagli hotel
JW Marriott Gold Coast Resort & Spa
JW Marriott Gold Coast Resort & SpaJW Marriott Gold Coast Resort & SpaJW Marriott Gold Coast Resort & Spa
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.1/10
Ottimo
234 recensione
Recensioni verificate
Ubicazione9.1
Strutture e servizi9.0
Servizio8.8
Pulizia9.3
Filtra per:
Ordina per:
Tutte le recensioni(234)
Recensioni positive(224)
Recensioni con foto/video(82)
Piscina pulita(66)
Piscina meravigliosa(66)
Ideale per bambini(25)
Ottima colazione(25)
Vicino alla spiaggia(25)
Magnifica vista sul mare(19)
Con servizi per bambini(14)
Recensioni negative(10)
Utente ospite
Camera Standard (letto a due piazze, con vista sui monti)
Soggiorno: giu 2025
Viaggio in solitaria
32 recensione
9.5/10
Fantastico
Pubblicata: 8 lug 2025
A totally perfect stay, from the moment of checking in to the day of returning home.  Nice room, nice people, nice restaurants… just everything so great!!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your kind words. We’re thrilled to hear that every aspect of your stay — from check-in to departure — was perfect, and that you enjoyed our rooms, restaurants, and warm hospitality.We look forward to welcoming you back to JW Marriott Gold Coast for another wonderful stay.Warm regards,JW Marriott Gold Coast Resort & Spa
HaiSheng0727
Camera Standard (letto a due piazze, con vista sul mare)
Soggiorno: giu 2025
Viaggio con amici
15 recensione
10/10
Eccezionale
Pubblicata: 6 lug 2025
The pool is cool! Receptions are friendly. But need to walk for few minutes if traveling by public transport.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback. We’re pleased to hear you enjoyed our pool and found our reception team friendly. We appreciate your comments regarding transport access and will keep them in mind as we continue to enhance the guest experience.We look forward to welcoming you back to JW Marriott Gold Coast.Warm regards,JW Marriott Gold Coast Resort & Spa
Utente ospite
Camera Standard (letto a due piazze, con vista sul mare)
Soggiorno: set 2025
Viaggio in solitaria
1 recensione
9.5/10
Fantastico
Pubblicata: 29 ott 2025
From the moment I arrived they tried to accommodate me as I was early. I was given a refreshing drink and my luggage was stored while my room was being readied. I had some food and drinks at the bar. The staff were lovely and remembered me the next day! I was given keys to the outdoor facilities so was able to use the pool and spa if I wanted. They txt when the room was ready. It was an end room which overlooked the water and ocean. It was beautifully presented and the toiletries were a good size and smelt lovely. I loved the upgrades they had done to the hotel as I have stayed there previously. I ordered dinner from the in room dining, but the internet service was very slow so I had to go to reception to order. The servings were great and the food was delicious. My reservation included breakfast which was plentiful and fresh. I really enjoyed my stay, which was over too quickly!
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your honest experience with us. We are delighted to read that from the moment you arrived at the resort, you were warmly welcomed by our friendly service. We appreciate your kind words towards our service, facilities and amenities, and do hope you made many memorable JW Moments with us. We do appreciate your honest insights regarding our internet service, and do apologise for the inconvenience this caused, whereby we have relayed your insights to our management team to investigate and rectify. Once again, thank you for choosing JW Marriott Gold Coast Resort & Spa and we do look forward to welcoming you back again very soon for another exceptional stay. Warmest regards, JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: mag 2025
Viaggio con amici
11 recensione
10/10
Eccezionale
Pubblicata: 23 giu 2025
The front desk service is extremely helpful! Thank you ! All is good.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your lovely feedback. We’re so pleased to hear our front desk team was able to assist you and that you enjoyed your stay.We look forward to welcoming you back to JW Marriott Gold Coast.Warm regards,JW Marriott Gold Coast Resort & Spa
Greeny12
Camera Standard (letto a due piazze, con vista sui monti)
Soggiorno: mar 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 12 apr 2025
I think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.
Traduci
Utente anonimo
Standard Two Double Room With Ocean View
Soggiorno: feb 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 23 mag 2025
It was amazing, they got their own “beach” and Marina. Their breakfast was also amazing!
Traduci
Utente ospite
Standard Two Double Room With Mountain View
Soggiorno: ago 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 19 ott 2025
It was a great stay their swimming pool is great for kids. Restaurants are great too!
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your honest experience with us. We are delighted to read that you and your family had an exceptional time at the resort, and enjoyed our signature facilities, particularly the saltwater lagoon and restaurants. We appreciate your kind words and will share it with our team. Once again, thank you for choosing JW Marriott Gold Coast Resort & Spa and we do look forward to welcoming you back again very soon. Kindest regards, JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: mag 2025
Famiglia
11 recensione
9.5/10
Fantastico
Pubblicata: 4 ago 2025
A beautiful swimming pool and warm Jacuzzi. The weather was too chill for swimming in July though. The service was good, and breakfast was ok. Not much options but foods were good. There were always parking spot available not like other hotels in GC. I will definitely go back.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed our swimming pool, warm Jacuzzi, and found our service and breakfast to your liking. It’s great to know that our convenient parking availability added to your experience.We look forward to welcoming you back to JW Marriott Gold Coast on your next visit – perhaps in warmer months so you can fully enjoy a swim as well.Warm regards,JW Marriott Gold Coast Resort & Spa
Utente ospite
Camera Standard (letto a due piazze, con vista sul mare)
Soggiorno: nov 2024
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 26 dic 2024
Nice hotel and good service. A bit of distance from central of surfer paradise though. We have a small baby, have to always call uber.
Traduci
Risposta dalla struttura: Dear Huiling, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your experience with us so positively. We are delighted to read that you had a great time throughout your stay and enjoyed our facilities and service. We thank you for your feedback and look forward to welcoming you back very soon for another exceptional stay at JW Marriott Gold Coast Resort & Spa. Kind regards, JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: giu 2025
Coppia
8 recensione
10/10
Eccezionale
Pubblicata: 27 lug 2025
Well located hotel with an amazing pool area. Modern facilities and great breakfast.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your kind words. We’re so pleased you enjoyed our location, pool area, modern facilities, and breakfast.We look forward to welcoming you back to JW Marriott Gold Coast for another memorable stay.Warm regards,JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: apr 2025
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 15 mag 2025
This hotel is spectacular!!! Not enough words can express how beautiful it is. Every staff member made you individually feel welcomed and genuinely looked after. Each person always had a smile and genuinely wanted to help. For example Gina and Alex in the breakfast restaurant Critique were extremely helpful and at your service. Rahul at reception was helpful and explained all the hotel facilities. The maintenance manager was extremely polite, friendly and helpful. The lagoon area made you feel as if you were in Bali, Phuket etc. To say it is spectacular is an understatement. For my entire stay, each staff member made my birthday extremely special, memorable and second to none ever experienced before. Thank you all the staff at JW.
Traduci
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: set 2024
Viaggio con amici
6 recensione
9.5/10
Fantastico
Pubblicata: 3 nov 2024
Moderate room with everything nearby, the pool is especially nice & Japanese restaurant is a must try
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa. We are delighted to read that you had an amazing time at the resort across our facilities and amenities. It is great to know that you particularly enjoyed the pool area and Misono, our Japanese Teppanyaki restaurant. Thank you for choosing to stay and dine with us here in Surfers Paradise and we appreciate your feedback. Thank you and we look forward to welcoming you back to JW Marriott Gold Coast Resort & Spa very soon. Best regards, JW Marriott Gold Coast Resort & Spa
RR99
Camera Standard (letto a due piazze, con vista sul mare)
Soggiorno: lug 2024
Famiglia
8 recensione
9.0/10
Ottimo
Pubblicata: 15 set 2024
A very nice place to stay, the rooms are very clear, the staffs were friendly and helpful. Location wise, it’s about 20 mins away from main surface paradise area.
Traduci
Risposta dalla struttura: Dear RR99, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your feedback. We are pleased to read that you had an comfortable stay and enjoyed our facilities, amenities and service. We thank you for your kind words and look forward to welcoming you back very soon for another amazing stay. Best regards, JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Mountain View
Soggiorno: lug 2024
Famiglia
11 recensione
8.0/10
Molto buono
Pubblicata: 11 ago 2024
staff are nice and breakfast is superb!!!! the swiming pool is not warm(even cold) while the hot spas give it a bonus gym is big very so much machines and apples provided.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing to stay with us at JW Marriott Gold Coast Resort & Spa and taking the time to share your feedback. We are pleased to hear that you enjoyed your stay with our friendly staff and breakfast offering in Citrique. We are delighted that you enjoyed our amenities and facilities, particularly the gym and spa. We do apologise if you experienced any inconveniences with the pool area as our pool are temperature controlled all year round. Thank you for your feedback, we will relay it onto our team. Once again, thank you for choosing JW Marriott Gold Coast Resort & Spa and we do hope to welcome you back very soon for another exceptional stay. Best regards, JW Marriott Gold Coast Resort & Spa
Utente ospite
Standard Two Double Room With Ocean View
Soggiorno: gen 2025
Coppia
30 recensione
8.0/10
Molto buono
Pubblicata: 10 feb 2025
Very disappointed stay. They need to improve their buffet breakfast upgrade to free barista coffee at breakfast no minimum spend and extra fee for room service better housekeeping and add a kids club!
Traduci