Recensioni su Sanya Bay Phoenix Island Dream Chasing Sea Hotel

Disappointing Stay – Not a Resort Experience This place is advertised as a resort, but it lacks any resort-like vibe or amenities. There were absolutely no services provided. The room was in terrible condition—we found clipped toenails and hair on the pillow (unfortunately forgot to take a photo). The lights were flickering, the bathroom and shower were dirty, and the faucet handle was broken. The pool closed early, which was frustrating. Worst of all, the location was inconvenient—we had to leave the island just to find decent food. If you're hoping to explore or enjoy local spots, this is not a good place to stay. It was very disappointing overall.

Very comfortable room. Staff is supportive and nice. The sea view is awesome. Highly recommend for comfortable family stay. 😊😊

This was an excellent hotel located on the famous Phoenix Island. I loved the room, very spacious, amazing view from the balcony with a raised bathtub and impressive shower. The room was very clean and the staff was helpful. You even have a kitchenette so you can buy local food and eat in. The only downside side to the location is there isn’t much to do on the island. You have to leave to find the activities, but it was a great hotel that I’d highly recommend.

It was nice hotel, near by ocean.

Old hotels , it’s my first time here .

The apartment is not cleaned and not maintained properly. The balcony door is broken, the chair/sofa at the balcony is extremely dirty and soiled. Sofa and other furniture are also looked old and wear and tear kind of condition. No spoon or butter knife is provided.

We booked two deluxe seaview rooms, which were comfortable and clean. The staff at check in were friendly and helped us with translation. We extended our stay here. Nice and relaxing with a lovely pool.

No gift, no extra breakfast

This hotel located at phoenix Island, phoenix island have 5 buildings looks same, we stayed in D building our hotel run by a small group hotel. All swimming pool without water 2star type The same island have phoenix resorts which run by professional hotel group with outdoor swimming pool, We are not allowed to enter in that pool, that’s only for phoenix resorts customers,

I got to live here after the hotel I booked originally cancelled while in the flight to Sanya. It isn’t a place I’d ordinarily stay in but it did the job- accommodated me. It’s called sky-view but was given the 7th floor. The walls are so thin so I could hear neighbors and their noisy children the entire 5 nights I was there. Check in was a nightmare. I was dropped in one building, took to another to check in and then taken to another to my room. The room’s keys were not available when I got to my door so I had wait, luggage and all. WiFi was immensely unstable by day 3. Thin pillows that I had to use the couch cushion as an auxiliary.

Internet services was bad, after requesting to fix, service was done next day,

Room on the 12th floor having very nice terrace with great view on the sea! The room itself though needs a renovation - e.g. scratched or dirty walls, broken tiles under the shower, lose towel hooks. Outdoor pool at our building was unfortunately closed so I cannot give any opinion on that.

It was amazing the views the scenery

設施：設施齊全該有的都有 衞生：乾淨整潔 環境：環境沒得説，陽台外就是大海 服務：服務周到細緻入微 酒店很好找環境也很好，設施齊全，風景優美，還有其他的一些水上遊玩的項目都可以聯繫酒店不怕被坑，酒店經理也特別熱情還借給我們毛巾和拖鞋，非常愉快的一次旅行