Frederick's Lodge

Recensioni su Frederick's Lodge

Frederick's Lodge

M99X+W6G, Kumasi Metropolitan, Ashanti, GhanaDettagli hotel
Frederick's Lodge
Frederick's LodgeFrederick's LodgeFrederick's Lodge
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
70 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.5
Servizio4.4
Pulizia4.5
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LiaoSam
Camera Superior
Soggiorno: apr 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 20 mag 2024
nice hotel clean and comfortable. wifi is fast but with limitation in mb. we ran out of internet in the middle of the night. haha. so it is really not unlimited free wifi. breakfast is with limited option. i would rate this hotel a fair one.
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Utente ospite
Soggiorno: dic 2022
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 gen 2023
Amazing staff with great reception. The dinner set was simple amazing. Try their Jollof. Very responsive to guests needs. The Wi-Fi was back on in a short time after going down. I planned spending just one night but ended up sleeping for two nights whiles still contemplating on adding another night. Easy to get to the town Center. Highly recommend.
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Utente ospite
Camera Superior
Soggiorno: ago 2023
Lavoro
35 recensione
4.0/5
Molto buono
Pubblicata: 26 set 2023
還行吧,一般,在國外還不好找
Traduci
Utente ospite
Soggiorno: dic 2022
Altro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Posto accogliente è pulito, organizzato nei dettagli, disponibili è reperibile per ogni evenienza h24. Personale gentile è professionale. La Ciliegina sulla torta non poteva mancare il cibo tutto buonissimo dalla colazione alla cena! È stato il top.
Risposta dalla struttura: È sempre un grande piacere quando i nostri ospiti vivono un'esperienza meravigliosa nel nostro hotel. Lavoriamo sodo per garantire la vostra totale soddisfazione. Grazie per la tua recensione e non vediamo l'ora di darti il ​​benvenuto di nuovo a Frederick's Lodge - "La tua casa lontano da casa".
Judy K
Soggiorno: set 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
We had a great and relaxing stay at Frederick's Lodge. Thank you Kofi, Chris and the entire staff! Everyone was attentive to our needs, helpful and so very pleasant. Our room, bed and bath were comfortable and spacious. The a/c worked well. The breakfast buffet was excellent with a nice variety every day --A+ for sure; best morning buffet we have experienced at a hotel-- the puff puff's were to die for : ) I can't forget the rooftop lounging area that has nice views of Kumasi and was a great place to start or end the day. We'd definitely lodge at Frederick's again!
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Risposta dalla struttura: Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you had a great and relaxing stay at Frederick's Lodge. It’s fantastic to know that Kofi, Chris, and the entire staff were attentive and helpful, making your experience even more enjoyable. It’s wonderful to know that you found your room, bed, and bath comfortable and spacious and we appreciate your feedback on our excellent breakfast buffet. We're especially glad you loved the puff puff—it's always a favorite! The rooftop lounging area is indeed a perfect spot to take in the views of Kumasi, and we’re happy it enhanced your stay. We can’t wait to welcome you back to "your home away from home" for another memorable experience! Warm regards,
Utente ospite
Soggiorno: feb 2025
Altro
5.0/5
Eccezionale
Pubblicata: 6 mar 2025
Very cute hotel with clean, comfortable rooms and very friendly staff. The hotel is very nicely decorated with elegant decor. The staff were highly attentive, even remembering how I like my coffee at breakfast. I will come back on my next trip. Thank you!
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Utente ospite
Soggiorno: gen 2025
Altro
4.0/5
Molto buono
Pubblicata: 23 feb 2025
Stayed here for about a week in February 2025. The hotel is walkable to the Kumasi City Mall, but not to many other establishments. As a result, I took all my meals in the hotel restaurant. Menu was limited, but generally good. Breakfast was usually to-order--a nice selection--but they had a buffet when they had a lot of guests (which was n't the case most days). Biggest plus was the staff: I found them all to be extremely friendly and helpful, from the receptionists to the cleaners to the waitstaff to the guards. Biggest minus was probably the gym: Both treadmills were broken, so the only cardio equipment was a basic stationary bike. Rooms were well-appointed and clean; I even had a balcony. There is a nice rooftop bar, but it doesn't seem to be in operation. It is a nice place to sit to get some air. Wifi had a few issues when I was there, but staff worked hard to fix the issues as they arose. When it was up, it was fast. You lose connection when the generator kicks in/out, but it comes back in a few minutes. I'd definitely stay here again on my next visit to Kumasi!
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ransford vaclav c
Soggiorno: nov 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 13 dic 2024
The coziest and coolest Ghanaian owned hotel. The services and everything was on point. The best I've seen in Ghana. Keep it up. From arrival to departure, you are treated like a King. As a lecturer in hospitality I found their services exemplary.
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Risposta dalla struttura: Dear valued guest, Thank you for your wonderful review! We are so happy you enjoyed your stay and felt treated like royalty from start to finish. Hearing such kind words from a hospitality lecturer means a lot to us, and we are excited to know that we exceeded your expectations from arrival to departure. We look forward to welcoming you back again soon to your home away from home for another memorable experience. Thank you for your support and encouragement! Warm regards,
Kofi S
Soggiorno: set 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 21 ott 2024
We had a good time enjoying the neat environment. the staff were professional, courteous, friendly, and responsive; something we found very refreshing. Kudos to staff and management. Will definitely stay there again next time I visit kumasi.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your kind words and wonderful feedback! We’re thrilled that you had a great time enjoying our neat and welcoming environment. It is refreshing to know that our professional, courteous, and responsive staff left a positive impression on you. Your recognition of both our team and management means a lot to us. We are honoured that you chose to stay with us and we look forward to welcoming you back to "your home away from home" on your next visit to Kumasi! Warm regards,
Tami L
Soggiorno: set 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
I stayed there for three days. From the time I checked in, customer service was 10 out of 10! The staff is friendly, helpful, courteous, respectful, professional and accommodating. Room and common areas were neat and clean. The manager (Chris ) was very nice and always made sure we were ok. Kudos to him !!!!A special shout out to the hardest working staff Edmond and Bennett. They made sure we set up our itinerary and were very helpful, caring and made sure we were safe and comfortable…If I am ever in Kumasi, I will definitely lodge there again. I loved it!!! I will also recommend to my friends who visit Ghana.
Traduci
Risposta dalla struttura: Dear Tami L, Thank you so much for your glowing review! We’re delighted to hear that you had such a fantastic stay with us and that our customer service exceeded your expectations. It’s wonderful to know that our friendly, professional, and accommodating staff made you feel welcome from the moment you checked in. Chris, Edmond, and Bernard will be thrilled to hear your kind words! We’re so glad they were able to make your stay comfortable, safe, and enjoyable. Your recommendation means the world to us, and we’re honored that you’ll be sharing your experience with friends visiting Ghana. We can’t wait to welcome you back to "your home away from home" on your next trip to Kumasi! Warm regards,
ajadeejay
Soggiorno: set 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 18 ott 2024
Location is close to the mall and plenty of restaurants. The manager and staff was very accommodating. Bennett, and Edmond was our knowledgeable tour guides. The hotel is clean with large soft mattresses. I stayed three days with friends and would definitely go back. The hotel has a rooftop and nice restaurant if you choose to eat inside.
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Risposta dalla struttura: Dear Valued Guest, Thank you for taking the time to share your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our hotel's location, comfort, and cleanliness and that you found the rooftop and restaurant to your liking. We are also glad that you appreciated the comfort of our soft, large mattresses. Providing a restful night’s sleep is our top priority, and we’re happy to know it contributed to your positive experience. It’s fantastic to hear that our tour team Bernard and Edmond were able to make your tour experiences even more enjoyable. Our team always strives to offer the best service possible. We look forward to welcoming you and your friends back on your next visit to “your home away from home”!
Utente ospite
Soggiorno: set 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 18 ott 2024
The staff is so nice and professional. The manager Kofi was the very welcoming, nice and helpful. Bennett and Edmond were the best workers ever. They were so accommodating, and they should be recognized as being great…..When I am back in Kumasi I will definitely stay there again. Ten out of 10 customer service!
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Arturo J
Soggiorno: set 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 7 ott 2024
We were three nights in the hotel. It is a modern and well equipped hotel with bar and restaurant (you have to preorder). The hotel is in an area a little bit away from the city center but you can reach it in a couple of minutes with a taxi. The rooms are moodern and very well equipped. The very best in this hotel is the staff. They are extremely polite and efficient in a way that really makes you feel at home. Thanks again to all the staff. We will stay in this hotel again in our next stay in Kumasi.
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Risposta dalla struttura: Dear Valued Guest, Thank you so much for your kind review! We are thrilled to hear that you had a fantastic stay with us and that you found our hotel well-equipped and modern. Our team takes great pride in ensuring that our guests feel at home, and it’s wonderful to know that our staff made such a positive impact on your experience. We appreciate your feedback on our location and restaurant service and are glad that the slight distance from the city centre didn't hinder your stay. It was truly our pleasure to host you, and we look forward to welcoming you back to "your home away from home" during your next visit to Kumasi! Warm regards,
Prosper A
Soggiorno: set 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
The facility is located in a serene environment and close to airport, the shopping mall and the central business district. The rooms and the washrooms are very spacious and clean with modern fixtures and fittings. The mattress and pillows were soft and plush. The room had very good lighting system and adequate furniture for working, relaxing and storing my personal items. The staff were very responsive and readily available to attend to me. I felt safe during my stay at Fredericks Lodge.
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Risposta dalla struttura: Thank you for your kind feedback! We're glad you enjoyed the spacious, clean rooms, modern amenities, and found our staff responsive. Our team takes pride in ensuring that all our guests feel safe and well taken care of, so we're delighted that you experienced this during your stay. We look forward to welcoming you back soon for another pleasant visit to your home away from home/ Warm regards,
Abbam S
Soggiorno: lug 2024
Famiglia
4.0/5
Molto buono
Pubblicata: 27 ago 2024
beautiful room setup and spacious. Staff very friendly and accommodating. Breakfast was lovely and the food (chef) was good and delicious. Price was good too and hotel is in a very quite neighborhood and not far from the main highway. will always come back
Traduci
Risposta dalla struttura: Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Frederick Lodge, especially the room setup, friendly service, and delicious food from our chef. We are also glad you appreciated the peaceful neighbourhood and found our pricing satisfactory. It is always a pleasure to know that our guests feel welcome and comfortable. We look forward to welcoming you back again to your home away from home and providing another great experience on your next visit!