Recensioni su Luhuitou Sanya Resort

Overall, the stay was satisfactory. Unfortunately, there was no possibility to order drinks after 9 p.m., as the restaurant closes at that time and the bar was not open at all during our stay. We extended our booking by one additional night before our original arrival via trip.com. It was therefore very disappointing that our original reservation via *********** (5 nights) could not be moved one day earlier due to a flight change—even though this request was made three months in advance. Instead, the hotel only offered us the option to cancel the entire booking (with cancellation fees for all nights) and make a new reservation. In our opinion, shifting the stay by one day with the same number of nights should have been possible given the timeframe. As a result, we booked an additional night separately. Unfortunately, the reception staff was also not accommodating upon our arrival. 总体来说，这次入住还算可以。不过，很遗憾的是，晚上21点之后就无法再点饮品，因为餐厅在这个时间关闭，而酒吧在我们整个入住期间也一直没有营业。 我们通过 trip.com 在原定入住日期之前额外预订了一晚。因此，更令人失望的是，由于航班变更——而且是在入住前三个月提出的请求——酒店却无法将我们原本的5晚预订提前一天。酒店给我们的唯一方案是取消整笔订单（并收取全部晚数的取消费用）后重新预订。我们认为，在如此提前的情况下，仅仅将入住日期提前一天且保持相同晚数，本应是可以实现的。 最终，我们只能额外单独预订了一晚。不幸的是，在我们抵达时，前台人员也没有表现出任何灵活或体谅的态度。