No.62 Yuya Road, Jiyang District, Sanya, Hainan, 572000, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
629 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.1
Servizio4.3
Pulizia4.2
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Tutte le recensioni(629)
Recensioni positive(562)
Recensioni con foto/video(157)
Ottimo rapporto qualità-prezzo(73)
Trasporti comodi(66)
Reception gentilissima(52)
Vicino alla spiaggia(48)
Parcheggio comodo(39)
Comodo per lo shopping(22)
Strano odore nella camera(19)
Spiaggia meravigliosa(9)
Recensioni negative(67)
Utente anonimo
Camera con vista sulla città
Soggiorno: nov 2022
Solo
5 recensione
4.0/5
Molto buono
Pubblicata: 4 gen 2023
Great location, executive reception service, but nobody speaks English and never smiles, breakfast is not delicious, better have a morning meal somewhere out; no swimming pool, it’s dry and dirty, the room is dark, no lights enough; if you don’t plan to spend plenty of your time in your suite, the place is for you, price is quite reasonable.
Traduci
Risposta dalla struttura: Thank you very much for your stay and comments on the hotel. We apologize for not being able to provide you with a satisfactory accommodation experience! Your valuable suggestions to us, we will take your suggestions as our next goal and focus, and constantly strengthen the details of daily management, to bring you a better detailed service experience. As for breakfast, we have been consulting our customers for their opinions and suggestions. We attach great importance to the customers' breakfast experience. If you have any need, please contact the restaurant director or manager to give your opinions on the dishes, we are committed to continuously improving our services. We sincerely look forward to your next visit to experience our progress---FJJJ
Cody Sk
Camera Doppia con vista sul mare
Soggiorno: gen 2023
Solo
60 recensione
3.7/5
Pubblicata: 9 mar 2023
Showers head was broken
Traduci
Risposta dalla struttura: Dear customers Hello! Thank you for choosing the Hawaii Sanya Hotel. During the stay of customers can be timely reflected to the front desk, the hotel 24 hours a day someone on duty, we will try to help you solve the problem as soon as possible, our Hotel is committed to providing you with a friendly and thoughtful check-in experience, and sincerely look forward to your visit again!---FJJ
Risposta dalla struttura: 尊敬的顧客您好!感謝您選擇三亞夏威夷大酒店。非常抱歉給您帶來了一次不好的入住體驗,顧客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,關於您提到的按金問題,我們衹是做個預授權,您退房後交還房卡按金立馬原路退回,您的寬容和理解就是對我們最大的支持和鼓舞,祝您生活愉快!---FJJ
Utente ospite
Camera Ospiti (letto matrimoniale, con vista sulla città)
Risposta dalla struttura: 尊敬的顧客您好!非常感謝您的入住及對酒店的評價。未能給您帶來滿意的住宿體驗,我們深表歉意!酒店因開業時間較長,設備難免有點陳舊,為給您提供更加舒適的入住體驗,酒店硬件升級正在籌劃中,相信下次入住定能讓您感到滿意。酒店全體工作人員熱情期待您的再次光臨!---FJJ