NikBakh
3 dicembre 2024
I have spent in Timton Hotel 8 days and now I can present my own review on this hotel.
The location and the views, that opens from the balcony are awesome. Hotel provides live music at nights (together with ocean view it is perfect). These were the advantages of this hotel. Now let's go to the disadvantages (there are so many of them).
Service: After check-in we have found that the TV in our room was broken (look the uploaded photos), the safe box was also broken, the toilet flush was working from time to time. We notified the staff, which after some time told us, that all systems were checked and repaired (but everything was absolutely the same, not working).
Food: From day to day hotel serves you the same types of dishes (about 20 or 30 kinds) and there are almost no changes in dishes (except of 2-3). Hainan island is very rich with fruits but hotel will present you only 2 of them (fresh orange and watermelon, or melon and guava etc.). The traditional Hainan fruits are canned fruits, which I find very dissapointing (remember, that you are staying in 5 star hotel).
Room: Except of the problems that were mentioned above, there are more related to the rooms itself. Old furniture, very unconvenient location of room light switches and their work modes (some switches do not do nothing). Moreover, there is no light on the balcony where the bath tub is located (no safety at all). The abscense of the door and windows in bathroom (there are curtains instead of doors/windows), such decision I cannot understand from the logical point of view).
Conclusion: I was dissapointed why this hotel for such amount of money serves so poor service. Strongly recomment to double revise your decision if you want to stay here.
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