Hotels con pick-up a Santiago del Cile

The hotel itself is in a downtown location near to transport links and main city attractions, so that’s good. The main part of the hotel is quite nice, but the rooms and bathrooms need serious updating. I know some people have mentioned the decor, but I can overlook unusual decor as long as things are clean and comfortable, and the rooms in this hotel are unfortunately not. The hotel was not particularly cheap either, so we felt like we had paid for better than we got. The bathrooms look like they haven’t been updated for a few decades, so there are broken tiles and grouting. Our room still had rubbish in it from the previous guests, and we had to find our own toilet paper since we weren’t provided any. The room next door was being renovated so we had drilling noises and a paint smell. Then they left the window of the room next door open one night to clear the smell, and the wind made the window creak all night so we couldn’t sleep and we couldn’t access the next door room to close the window. We asked at reception the next day and weirdly they couldn’t just close the window, instead we had to change rooms. Our new room had no working air conditioner, so we were far too hot and lost another night of sleep. We asked for someone to come and fix it, but they just came to the room, looked at it, said it was broken and shrugged and suggested we move rooms again. By this time we were on our last night of our stay and we decided it was just too much hassle to move again. We slept with the window open for some cool air and got some sleep inbetween the city noises. All in all, the hotel could have done a lot more to help us and make our stay a bit more comfortable, so we were not impressed.

FIz uma reserva para os dias de 22 de junho a 28 de junho, a reserva foi feita para um casal e uma criança de 4 anos, quarto standart, ou seja cama 2 camas queens, que no site verifica-se é U$ 199,00 a diaria, foi colocado em quarto com uma cama só, que verifica-se no site, deve a cama king, com valor para a mesma diaria de U$ 149,00, desde o momento da minha chegada fiz 3 reclamações e nada de alteração. Ainda foi realizada uma cobrança do restaurante que não foi eu. FIz o pedido para que aminha reserva seja pontuado no programa de Rewards, que cada 5 noites, ganhava duas diarias, até hoje não conta no programa. Não pretendo mais voltar nesse. hotel, fiz a reclamação no site da companhia a nenhuma resposta.