El Bonita Motel

Did not get cleaning service first day. Called office at 9 pm and he said -what do you want me to do??? I asked for towels and he could not not get those. He did eventually give me a credit which I did appreciate it. Went to office next morning. No manager and clerk did not know how to get one. Had to go to office again to finally get cleaning service. Cleaning staff was great. Got only one half hour extension late check out when asked for 1.5 hours. Continental breakfast and coffee poor.

Wonderful spot. Down to earth. Cozy bed . Recommend staying in back building as rooms bigger and more quiet

This was our first time here and we were so happy with the staff the location the space was so clean .

Mold in super tiny bathroom, shhets clean but bed covers old, dirty and thread bare. Furniture shabby and lack of chairs for seating A lot of money spent on outside driveways and pool/ spa. Would have been better spent on upgrading rooms

Spacious, clean room on first floor with sliding glass door to rear area. Quiet, secluded, well maintained. Will definitely stay here again!

We were really excited to come to this property to celebrate a New Year in Napa Valley. Location is really good - close to downtown and all the wineries but that’s IT!!! Worker at front desk was not nice at all and manager lady was even rude. On the day of check out she kicked us out at 11am when everywhere said CHECK OUT at 11:30am and their OWN site saying they are offering EARLY CHECK-IN and LATE CHECK-OUT. She told us - NO! When I ask her if we can stay a little bit more by the pool side, she said NO agin also saying that is only 9 rooms needs to be clean and cleaning people needs to LEAVE EARLY!!! Why???? Today is no more holiday! Btw, I usually never ever leave a bag feedback but this properly needs NEW WORKERS who can provide a great customer service.

We were upgraded to a bigger room upon checking in. Room was clean and spacious, shower/bathtub surprisingly large. Bed was comfortable but mattress was a bit saggy. Continental breakfast in lobby included cereal, pastries and fresh fruit. We would stay here again.

Overall good especially for the price. The one item that was not that great was that the shower was extremely backed up. By the time you’re done with your shower, you’re standing in about 6 inches of water reported it to the front desk and they seemed responsive.

It’s a little older but hey, if you’re in wine country for the wine and not looking for a spa experience… do it.