Hotel a 4 stelle popolari a Roslyn

Come membro di diamanti, è stato molto felice di ricevere un aggiornamento della Oyster Bay Suite più giorni prima. Alexa è una gioiello e ha organizzato la mia seconda camera direttamente accanto alla mia suite per la nostra comodità. Vorrei che la porta esterna delle due camere non fosse stata rimossa, questo avrebbe migliorato la nostra privacy. La suite era buona e abbiamo goduto il fuoco del gas in modo immenso. Molti dei mobili erano rotti nelle camere. L'hotel dovrebbe installare ostacoli in tutte le camere per eliminare il brusco sbaglio di porte chiuse che, insieme agli ospiti che parlano in toni normali, riverberano in tutto l'hotel. Viaggia il rumore. È necessario un segno sulla strada che questo è il Tapestry e non l'Hotel Roslyn, confuso per la prima volta. E un segno di come entrare nell'hotel e non dover trascinare il bagaglio su tutte quelle fasi. Grazie per i parcheggi di diamante. E ancora una volta, Grazie ad Alexa. Senza di lei, non sono sicuro che l'hotel valesse la pena di tornare. Se ci fosse una grande differenza di prezzo, probabilmente proverò l'Hilton Garden Inn la prossima volta.

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.