Luna Olympus

Recensioni su Luna Olympus

Luna Olympus

Lote H1, Av. da Marina, Quarteira, PortugalDettagli hotel
Luna Olympus
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Recensioni degli ospiti

3.8/5
Buono
42 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi3.6
Servizio3.7
Pulizia3.8
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Tutte le recensioni(42)
Recensioni positive(33)
Recensioni con foto/video(5)
Recensioni negative(9)
Zanila Mendes
Appartamento con due camere da letto
Soggiorno: feb 2023
Amici
2 recensione
4.2/5
Molto buono
Pubblicata: 29 mar 2023
It was an amazing stay. We was was treated so well and accommodated well. It was amazing and clean.
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SChris
Appartamento con una camera da letto e vista sulla marina
Soggiorno: ago 2022
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 21 ago 2022
Free parking behind the hotel, enter the car park next to the McDonald's drive through. Limited spaces. Parking on the pavement will get you a €30 fine. Walking distance to the marina, beach and plenty of restraunts, pubs and some supermarkets. Kitchen in the apartment is an induction cooker, microwave and a kettle. Some cutlery and cooking utensils provided. Buffet breakfast is some cold cuts, cheese, sliced oranges, melons and kiwi fruit, yoghurt, cereals, scrambled, sunny Side up and boiled eggs. Baked beans, saugages, bacon mushrooms and roasted tomato with cheese. Portugese egg tarts, raisin danishes, chocolate rolls, apple turnovers. White bread, wholemeal bread, croissants and some rolls with butter and some jams available. 3 Small lifts they can fit 2 persons with suitcases. Lighting mostly adequate in the rooms amd living area except for the bathroom which was too dark. Nice balcony area. In the evenings, it was cooler to open the doors than rely on the air conditioner.
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Utente ospite
Appartamento con una camera da letto e vista sulla marina
Soggiorno: mar 2023
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 7 mar 2023
We must had an overnight stay. Perfect location for short stay. Room was very clean.
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Ricardo
Appartamento con una camera da letto
Soggiorno: gen 2024
Amici
3 recensione
2.7/5
Pubblicata: 6 feb 2024
Começando pelos pontos positivos, o hotel tem uma localização muito boa. Próximo da marina de vilamoura e com muitos serviços próximos. Nos pontos negativos, para além do apartamento precisar de uma remodelação e o cheiro intenso a fossa do WC, o atendimento não foi bom. Pedimos para fazer um late checkout, o que nos foi dito que era impossível. Depois de nos oferecermos para pagar, caso fosse necessário, já nos foi dito que era possível. O valor cobrado, para checkout às 16h00 foi o valor total da noite. Algo absurdo e incompreensível, estando nós em época baixa e estando o hotel praticamente vazio. Não houve qualquer atenção ou desconto, nem simpatia em toda a interação. Uma má experiência sobretudo por esse motivo.
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CORNEL
Appartamento con una camera da letto
Soggiorno: dic 2022
Coppia
5 recensione
4.7/5
Fantastico
Pubblicata: 7 dic 2022
Très bien situé practic sur le port Grand appartement Service journalier Cuisine équipée Grande terrasse Les couloirs un peu tristes Le personnel parle anglais ! On est venu pour 3 jours et on est restés 5!
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Utente ospite
Appartamento con una camera da letto
Soggiorno: feb 2023
Coppia
1 recensione
2.5/5
Pubblicata: 25 feb 2023
Resteront,bar were closed .Construction work noise all day. booked 3 days, on last made complaint and asked for refund. They said they could no.jave a refund as it was a third party I used. Called yourselves and your reply from the hotel was they did not log my complaint so cannot give me a refund. In the T and Cs or at any time there was no mention of the problems above.POOR POOR POOR.
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Silvia
Appartamento con una camera da letto e vista sulla marina
Soggiorno: gen 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 feb 2024
Topp großes Apartment
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Risposta dalla struttura: Caro Dª Silvia Muito agradecemos pela disponibilidade em comentar a sua estadiaCom os melhores cumprimentos, Ana Costa e Equipa Luna Olympus
Hongyeyezi
Appartamento con una camera da letto
Soggiorno: ago 2022
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 18 ott 2022
酒店非常好,下次還會來住
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Utente ospite
Soggiorno: apr 2024
Altro
0 recensione
3.0/5
Pubblicata: 20 apr 2024
Luna Olympus is clean but the bathroom (especially the shower) needs to be upgraded. Disappointing that we were not informed at time of booking that dining facilities (including breakfast) was not available until June. The grass around the pool area is very thorny and we had to wear sandals all the time. The staff were courteous and friendly at all times. Hotel well located near good quality restaurants & beautiful walks along by the Harbour, which is spectacular. This is not a 4 star hotel, maybe 3 star.
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Utente ospite
Soggiorno: apr 2024
Famiglia
0 recensione
5.0/5
Eccezionale
Pubblicata: 14 apr 2024
Fantastic location, probably better than the Tivoli Hotel even. Massive hotel room, HUGE in fact. Decent facilities, even though we were out of season. Nice beds, really clean, basic amenities but everything you need. Went with two kids, 16 and 14 and they were happy. Only slight issue was with the hot water, not quite enough for three showers, never mind four. Would definitely come back. Really happy few days, thank you.
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Andy M
Soggiorno: ott 2023
Coppia
4.0/5
Molto buono
Pubblicata: 8 ott 2023
A very clean and tidy hotel..not the most luxurious but that's in the price..we had a 7th floor marina view apt which was more than adequate..a great position..the lizzy bar which I frequented was fine and on our stay not to noisy..YOU GET WHAY U PAY FOR..Good size apartments...Staff very good..never mind the bad reviews..you get them in every hotel..value for money.x.
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Utente ospite
Soggiorno: mar 2024
Coppia
0 recensione
5.0/5
Eccezionale
Pubblicata: 11 mar 2024
Absolute perfect room (808) so spacious. Complete with kitchenette and all pots and pans that you would require. Plenty of cupboard space in the bedroom for clothes. Huge balcony with superb views of the marina and the sea. Definitely booking again for next year.
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Utente ospite
Soggiorno: ago 2023
Famiglia
0 recensione
2.0/5
Pubblicata: 31 ago 2023
We are here for 1 week after a 12 hour flight delay finally arriving at 1am in the morning. Requested a high floor at the back of the building as I’ve stayed here before and knew about the noise. We got a 4th floor room at the front!!!! Went straight to bed but the disappointment kicked in as soon as we woke up. The room is shabby, dated, broken and nothing much has changed in 9 years since my last stay. The bathroom is appalling (see photos) with the smallest shower cubicle I have ever used. The doors do not close and the shower tracks are filthy with mould as are the tiles. We have broken mirror doors, holes in the floor tiles, tatty scratched furniture, skirting board missing, wardrobe doors that don’t open, the list is endless. I have stayed in better 3 star hotels and paid a lot less. I asked to be moved but was told the hotel was full, I contacted Jet2 24 hour helpline and 3 days in am still waiting for a rep to speak to me. Am still here if the Manager wants to pop in. The road noise is not great as you have endless traffic and show offs roving their engines at night then the bins are emptied at 6am….. On a positive the location is fantastic, the breakfast is good and the hotel is kept clean. But what’s that saying, you can’t polish a t**d. Needs some serious investment. I have made an online complaint to Jet 2 as the pictures they show on their page are misleading and nothing like the room we are currently staying in.
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6/10
Utente ospite
Soggiorno: mar 2024
Coppia
0 recensione
3.0/5
Pubblicata: 1 mar 2024
I was dreading our visit after seeing some reviews. We arrived about 20-30 and it was a smooth check in, we were on the 6th floor with a Marina view, The apartment was huge , we immediately went to the Marina to eat as it was late. We went to bed early that night as we were tired after travelling, the bed was huge and very comfortable. In the morning and we had a look around the apartment and almost every cupboard and the doors to the bathroom and bedroom were all chipped, bashed and worn, the bathroom roof was all warped and didn't fit, there was no coffee maker, not even a perculator despite been advertised on *********** as having one. The view from the Balcony was stunning but the 2 plastic chairs were disgusting, we were paying £200 a night for this, is it too much to ask for to have a nice comfy seat or two. We went for breakfast , it was ok, but beware of the coffee, it is really bad and never improved all week The hotel seemed to be mostly groups of men and groups of women who were very noisy at times. The sunbed ****** were out in force again here claiming their beds before breakfast, also beware of slamming doors, this isn't exclusive to this hotel, it just seems to be a thing with selfish visitors. We had a problem with smokers on either side of us when on the balcony and our last night as spoiled by a party next room to us. The bars downstairs are open to 5am and are very noisy, if you want a relaxing holiday, then this is NOT the place for you
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Utente ospite
Soggiorno: lug 2023
Altro
0 recensione
2.0/5
Pubblicata: 12 lug 2023
The Luna Olympus looked to be a perfect place to have a relaxing stay but the hotel was very noisy at night due to bars situated literally at the front. It usually started about midnight with loud music and singing which usually went on until early morning. We were at the back on the second floor but this didn't seem to help. I did read one review similar to our findings when researching where to stay but all the rest seemed to outweigh the other comments. The rooms were very spacious and kept very clean at all times but a distinct lack of furniture to absorb the sound making it very noisy. The staff, especially Esmeralda at reception, Christina in the restaurant were exceptionally helpful also the manager helped us move to another room on our second day due to faulty air conditioning. Breakfast was plentiful, again the staff were always on hand to help. Unfortunately the bar in the hotel wasn’t used, which had been mentioned in the details plus no other available food during the day at the pool area. The pool was always kept clean and plenty of sun loungers available if you didn’t want to walk to the beach, there was an extra charge made for pool towels. On our second day the hotel group had been hacked and left us with no Wi-Fi in our rooms, the only available connection was in reception which turned out to be difficult as we have an elderly relative who we needed to kept in contact with via a video doorbell. Because of the lack of Wi-Fi we had added expense of adding extra data to our phones. The bathroom was definitely in need of a upgrade the shower over the bath was pretty poor and the cupboards were chipped and water stained. Fortunately the towels were changed daily if required and housekeeping were very efficient. Despite the lack of facilities it was easy walking distance to the Marina and there was numerous bars and restaurants which were constantly touting for business, a good mix of prices but you had to be careful for the added extras! We found the cafes away from the marina were a little cheaper and equally as good. Unfortunately I don’t think we will be making another trip to this hotel.
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6/8