Sutera Sanctuary Lodges at Poring Hot Springs

Recensioni su Sutera Sanctuary Lodges at Poring Hot Springs

Sutera Sanctuary Lodges at Poring Hot Springs

Poring Hot Springs & Nature Reserve, Kinabalu National Park, Ranau, Sabah, 89300, MalaysiaDettagli hotel
Sutera Sanctuary Lodges at Poring Hot Springs
Sutera Sanctuary Lodges at Poring Hot SpringsSutera Sanctuary Lodges at Poring Hot SpringsSutera Sanctuary Lodges at Poring Hot Springs
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
49 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.5
Pulizia4.6
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Tutte le recensioni(49)
Recensioni positive(47)
Recensioni con foto/video(26)
Soggiorno meraviglioso!(26)
Proprietario simpatico(11)
Pulito e ordinato(9)
Camere magnifiche(9)
Ambiente di classe(5)
Recensioni negative(2)
Amen Choi
camera ostello con un letto a castello(serindit)
Soggiorno: ott 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 20 nov 2024
The staffs are nice and the hotel is clean! Located next to the main attractions of Poring, the hotel provide a pleasant stay for the night. Note that you will have to share the living area and washroom with other people living in the facility.
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Abdul Rahim
Chalet Giungla
Soggiorno: giu 2024
Coppia
3 recensione
4.7/5
Fantastico
Pubblicata: 1 ago 2024
Accommodation was excellent but it should have booked together with private pool.
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Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Utente ospite
Villa Palma
Soggiorno: nov 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 5 gen 2025
We enjoy the stay in nature. There is no wifi but our own phone internet is working fine. We came with own car as it is distantly located from ranau town or kundasang. The cleanliness is great, beddings are comfortable.
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Utente anonimo
Seraya Suite
Soggiorno: apr 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 31 mag 2024
Thanks SSL. We truly have our pleasant stay here! Excellent greeting & very friendly Staff to guest. There is plenty Parking for guest. Room superB with clean & complete toiletries provided, water pressure is good & have water heater. Great location, nearby to hot springs Poring & others outdoor activities. Environment at night really quite & more privacy.. Relaxation at its best. We Definitely want to come back again Stay here SSL! Xo~
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Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Utente ospite
Chalet Giungla
Soggiorno: apr 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 mag 2024
Excellent stay. Recommended if you want to enjoy poring hotspring. It was quite expensive but with the house facility it is worth it. Definitely will come again.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Juan Pedro
camera ostello con un letto a castello(serindit)
Soggiorno: ott 2024
Solo
4 recensione
4.5/5
Ottimo
Pubblicata: 30 dic 2024
Pretty good place to stay if you want to explore the area
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Utente ospite
Villa Palma
Soggiorno: apr 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 29 mag 2024
Extraordinary resort. Great for family retreat. Palm Villa is beautifully and finely furnished. It will be perfect if light cooking is allowed.
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Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Utente ospite
camera ostello con un letto a castello(serindit)
Soggiorno: ott 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 nov 2023
Staff on night shift is extremely helpful and friendly. We’re amaze with the entire stay !
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
KWOK FAI
Kelicap Twin Share
Soggiorno: set 2023
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 10 ott 2023
Transportation is not convenience from Kota Kinabalu town. Stay at one night too rush. We should stay there more two to three days to enjoy activities around.
Traduci
Risposta dalla struttura: Dear KWOK FAI,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Utente ospite
Kelicap Twin Share
Soggiorno: lug 2023
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 3 set 2023
Nice place for family. Comfortable beds. Clean toilet. Children enjoyed a lot. Nearby slide pool for children, hot spring for the adults.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Philippe888
Villa Palma
Soggiorno: lug 2023
Famiglia
15 recensione
4.5/5
Ottimo
Pubblicata: 20 ott 2023
So nice place. Very remote but so well done. Ideal retreat for few days to enjoy the surroundings
Traduci
Risposta dalla struttura: Dear Philippe,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Utente anonimo
Chalet (con vista sul fiume)
Soggiorno: gen 2024
Famiglia
13 recensione
3.5/5
Pubblicata: 16 feb 2024
No wifi and poor tv channel selection. But highly recommended if you want to be close to nature. Fresh air, peaceful and overall great experience.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
SngCheryl
Villa Palma
Soggiorno: nov 2023
Viaggio con amici
2 recensione
2.7/5
Pubblicata: 12 dic 2023
Located near kinabalu poring hot spring area in Ranau, the lodging is pretty outskirt if you headed to Kundasang. the staff were always friendly and happy to assist but the only thing that made our experience really horrible was when we were told on breakfast that we had to buy park tickets as tourists which would cost us 50RM each in order to go in to our restaurant for the breakfast. this was despite breakfast having been included. just for context, it was never mentioned in the pamphlets in the hotel, booking sites, even at the check in at the hotel, the same charge which made it really disappointing. we had to forgo the breakfast. the night i had to go for dinner, i also notice the route had many wild life just be careful and spray some repellent or maybe bring an umbrella since it was dark - i thought there were bats. room wise, i also noticed some humid brown spots on cup holders and bed sheets, which made me question if they were changed regularly… overall the villa was pretty and cosy but many areas could be a lot better improved, considering price point.
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Risposta dalla struttura: Dear SngCheryl,Thank you for taking the time to highlight our shortcomings during your recent stay. We take into account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
FlowReena
camera ostello con un letto a castello(serindit)
Soggiorno: nov 2023
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2024
Clean and comfortable.Large living room.Suitable for family vacay.The service is good with friendly staffs.
Traduci
Risposta dalla struttura: Dear Flow,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager
Mohammed Azmi
Villa Palma
Soggiorno: giu 2023
Famiglia
24 recensione
1.7/5
Pubblicata: 31 lug 2023
- 1 hour from kundasang town - too many insects in room. - need pay separately for poring (so dont include poring photos on hotel amenities) - Booked 2 days but checked out in 1 day.
Traduci
Risposta dalla struttura: Dear Mr, Mohammed Azmi,Thank you for taking the time to highlight our shortcomings during your recent stay. We take into account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGeneral Manager