Karoliny Světlé 34, 110 00 Staré Město, Prague 1, Prague, 11000, Czech RepublicDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
122 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Tutte le recensioni(122)
Recensioni positive(21)
Recensioni con foto/video(7)
Posizione ideale(8)
Personale amichevole(7)
Recensioni negative(1)
Utente ospite
Camera Classic
Soggiorno: dic 2024
Famiglia
70 recensione
4.7/5
Fantastico
Pubblicata: 31 gen 2025
In the front desk, there is a tall girl with blond hair, she was really helpful and help us call the Taxi! The location of the hotel is a little bit far from the famous sites, everything else is very good.
Traduci
Risposta dalla struttura: Thank you for your kind review! We are happy to hear that our front desk team, especially our helpful colleague, made a great impression and assisted you with your taxi. We’ll be sure to pass along your compliments!Dear valued guest,While our location may be a bit further from some famous sites, we hope you still enjoyed the charm of the area and found it convenient for your stay. We truly appreciate your feedback and would love to welcome you back in the future!Best regards, Dorine Lemasson Guest Relations Manager
Anya
Suite Deluxe King
Soggiorno: lug 2024
Coppia
13 recensione
5.0/5
Eccezionale
Pubblicata: 17 ago 2024
Absolutely amazing. Can’t say enough good things
Traduci
Risposta dalla struttura: Dear Anya,Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we hope to welcome you back for another wonderful stay.Warm regards,Daniela RuzickovaGuest Relations Manager
Utente ospite
Suite Deluxe King
Soggiorno: gen 2025
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 9 feb 2025
A very convenient hotel.
Highly recommend.
Traduci
Risposta dalla struttura: Dear Valued guest, Thank you for your kind words and recommendation! We are delighted to hear that you found our hotel convenient and had a great stay. We look forward to welcoming you again in the future!Best regards, Dorine Lemasson Guest Relations Manager
LawrenceInTravel
Soggiorno: nov 2023
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 11 dic 2023
One of the best choice in Prague. Nice and friendly hospitality.
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Mr Wai Wu
Soggiorno: lug 2023
Coppia
7 recensione
2.7/5
Pubblicata: 20 ago 2023
Highly not recommend for staying this hotel when paying high room rates.
Worst experience I ever try in 5 stars hotel. No air-conditioning and ventilation in the room, no one reply when I request for change to higher floor room and poor English for the front desk staff. My gf got sick when she staying in the hotel due to worst ventilation and no air-conditioning in the room.
Moreover, the hotel can not provide king bed facilities. The hotel uses two twin beds combined as king bed and provide two twin bed blanket for king bed customers.😭😡It is very non sense. When I request for king bed size blanket, no staff can understand what I am asking.
Also, when you pay for reservation, the hotel don’t have cancellation refund policy as we know that world known 5 stars brand hotel can refund the charge when cancellation booking before 24hours than your staying.
Only pros of the hotel is great environment in the hotel and friendly concierge staff….
Not worth for staying in this hotel for paying 350-400 euro dollars🥲🥲. Very terrible experience.
Traduci
Senan Omar
Soggiorno: gen 2024
Viaggio con amici
7 recensione
4.7/5
Fantastico
Pubblicata: 6 mar 2024
Nice hotel 🏨
Traduci
Risposta dalla struttura: Dear Mr. Omar,Thank you for taking the time to leave a review. Your feedback is greatly appreciated.Best regards,
Utente ospite
Camera Classic
Soggiorno: lug 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 31 ago 2024
어느 부잣집을 개조해서 만든 호텔입니다. 정말 특별하고 좋습니다. 방도 아주 넓고 층고가 높습니다. 엄마가 정말 좋아하셨습니다. 직원들도 너무너무 친절합니다!! 위치도 까를교랑 아주 가까워서 다니기 편했어요. 천문시계까지 도보 10분입니다
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for your excellent review. We’re glad to hear that you found our hotel’s location convenient and enjoyed the spacious, historic rooms. It’s wonderful to know your mother was pleased as well. We’re also happy that our staff made your stay even more special. We hope to welcome you back on your next visit to Prague.Best regards,Daniela RuzickovaGuest Relations Manager
Utente ospite
Camera Deluxe (con vista sul fiume)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 ago 2024
서비스, 친절, 해결노력 모두 최고입니다.
위치 또한 최고입니다.
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for your perfect rating and for highlighting our service and location. We’re delighted that you had an exceptional experience with us and that our team was able to meet your expectations. We look forward to having you stay with us again.Best regards,Daniela RuzickovaGuest Relations Manager
Utente ospite
Suite Deluxe King
Soggiorno: giu 2024
Famiglia
8 recensione
5.0/5
Eccezionale
Pubblicata: 3 ago 2024
鬧中取靜,房間非常的大,保存古老特色,樓下的庭院悠閑愜意。
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for your perfect review. We’re glad you enjoyed the peaceful atmosphere of our hotel and appreciated the spacious, historic rooms. It’s great to know that you found our courtyard relaxing and that our location was convenient for you. We look forward to your next visit.Best regards,Daniela RuzickovaGuest Relations Manager
Risposta dalla struttura: Dear valued guest,Thank you for sharing your experience. We’re pleased that you found our location convenient and enjoyed your overall stay. We apologize for the initial room situation, but we’re glad that our team was able to resolve it with an upgrade. Your feedback is important to us, and we hope to welcome you back in the future.Best regards,Daniela RuzickovaGuest Relations Manager
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our service and convenient location near the city's main attractions.We sincerely apologize for the issue with the exhaust system and any inconvenience it may have caused during your stay. Please rest assured that we take such concerns seriously, and our team is already looking into a solution to prevent this from happening in the future.We truly value your feedback and hope to have the opportunity to welcome you again for an even better experience.Best regards, Dorine Lemasson Guest Relations Manager