Mercure Hotel Berlin City West

Recensioni su Mercure Hotel Berlin City West

Mercure Hotel Berlin City West

Ohmstraße 4-6, Berlin, 13629, GermanyDettagli hotel
Mercure Hotel Berlin City West
Mercure Hotel Berlin City WestMercure Hotel Berlin City WestMercure Hotel Berlin City West
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.1/5
Molto buono
43 recensione
Recensioni verificate
Ubicazione4.1
Strutture e servizi4.0
Servizio4.1
Pulizia4.2
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Tutte le recensioni(43)
Recensioni positive(35)
Recensioni con foto/video(4)
Soggiorno meraviglioso!(9)
Trasporti comodi(7)
Posizione conveniente(7)
Proprietario simpatico(5)
Vicino all'area commerciale(4)
Recensioni negative(8)
Utente ospite
Camera Standard singola
Soggiorno: ago 2024
Solo
1 recensione
2.5/5
Pubblicata: 10 ott 2024
Poorly soundproofed room - water stagnates in the shower - false ceiling slabs come off - correct breakfast - bad value for money
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Risposta dalla struttura: Lieber Gast,wir danken Ihnen für die ausführliche Beurteilung Ihres Aufenthaltes.Selbstverständlich haben wir alle notwendigen Maßnahmen ergriffen, um derartige Probleme zukünftig zu vermeiden.Wir wünschen Ihnen ALLES GUTE!Ihr Mercure Team
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: giu 2024
Famiglia
3 recensione
3.2/5
Pubblicata: 4 ago 2024
The hotel is average at best. The entrance doors were destroyed, and breakfast was 20(!) euro's per person per night. Location is great for people coming by car as it has free parking, and a U-bahn station right outside. Rooms were standard, but with great airco.
Traduci
Risposta dalla struttura: Dear guest, thanks a lot for your comment.We hope we see us next time again. With best regards from us :-)
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: giu 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 15 ago 2024
Great stay, great value for money. Service was very good. Amenities were basic but good considering price. It is a little far from the city centre but very near a train station.
Traduci
Risposta dalla struttura: Dear Guest, thanks a lot for your comment.We wish you all the best :-)
Utente ospite
Camera Standard singola
Soggiorno: giu 2024
Lavoro
2 recensione
4.5/5
Ottimo
Pubblicata: 5 ago 2024
The room was nice The breakfast was wonderful A very nice swimming pool
Traduci
Risposta dalla struttura: Dear guest, thanks a lot for the very good comment.We hope, we see us again in our hotel :-)
Harold
Camera Standard singola
Soggiorno: nov 2023
Solo
2 recensione
3.0/5
Pubblicata: 3 gen 2024
Food selection for breakfast is scant. With 19 euro breakfast, you should expect a breakfast buffet. I think the management doesnt care at all. Good luck with your business. The place is good but what drags you is the coldness of your services. Your reception is condescending, your food is cheap.
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Risposta dalla struttura: Lieber Gast,wir entschuldigen uns für die vielen Unannehmlichkeiten während Ihres Aufenthaltes. Das darf natürlich definitiv nicht passieren.Wir danken Ihnen dennoch für Ihre detaillierten Ausführungen.Mit herzlichen Grüßen aus Berlin
Sean 萧
Camera Standard singola
Soggiorno: giu 2024
Solo
8 recensione
5.0/5
Eccezionale
Pubblicata: 25 lug 2024
Nice place. Very good location
Traduci
Risposta dalla struttura: Dear Sean, thanks a lot for yur very good comment. We wish you all the best. See you maybe next time in Berlin
Utente ospite
Camera Superior
Soggiorno: apr 2024
Coppia
1 recensione
2.5/5
Pubblicata: 12 mag 2024
cheap price but how is this 4 stars?
Traduci
Risposta dalla struttura: Dear guest, we thank you for your feedback. You are welcome to tell us by email what exactly you were missing. We would be happy to convince you of our good service quality when you stay again. Best regards from Berlin.
lanzo
Camera Superior
Soggiorno: feb 2023
Coppia
9 recensione
3.0/5
Pubblicata: 11 apr 2023
It is a hotel a little from the centre of the city but next to a metro station so easy to get around.It is more of a business man hotel as it is next door to a multi national company in Siemens and the metro strop is called Siemensdamm. Very good breakfast rooms are a good size. We had issues with bookings regarding breakfast and city tax but the hotel honoured the booking and found it strange that city tax had already been paid. If you intend to stay at this hotel and go sightseeing I would buy days passes and then it does not matter. There is a supermarket across the road from the Hotel but restaurants are limited. the hotel has a bar if you like to sit around and have a drink.
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BERKAY BEKTAŞ
Camera Standard con 2 letti singoli
Soggiorno: gen 2023
Viaggio con amici
18 recensione
2.5/5
Pubblicata: 2 mar 2023
Good place and good staff around, but its bit far from the center.
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Utente ospite
Camera Standard Queen
Soggiorno: set 2022
Famiglia
1 recensione
2.2/5
Pubblicata: 27 ott 2022
Stayed here for 3 nights in Berlin, from the get go the staff were very hostile. No great service to scream about, but that was also fine, what really made it bad was the lift that broke down during our stay there. No repairs done for 3 days. We were carrying big luggages and had to lug them down ourselves. No help was offered, not even apology for the inconvenience. I can't imagine if this was just our elderly. parents, how they would have handled it.
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deepak bose
Camera Superior
Soggiorno: set 2022
Lavoro
1 recensione
4.2/5
Molto buono
Pubblicata: 30 ott 2022
It was a good experience overall.
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Utente anonimo
Camera Superior
Soggiorno: giu 2024
Viaggio con amici
4 recensione
2.7/5
Pubblicata: 7 lug 2024
Die Ausstattung sowie die Sauberkeit lassen leider zu wünschen übrig. Sehr altmodische Möbel, sowie ein enttäuschendes Badezimmer. Flecken im Bad, WC & im Waschbecken.. An der Rezeption wird mitgeteilt, dass die Zimmer bei einer Übernachtung von 2 Nächten nicht gereinigt werden. Man hätte zumindest eine Flasche Wasser im Zimmer als Geste bereitstellen können. Dies war auch nicht der Fall. Vor Ankunft wurde am Telefon mitgeteilt, dass die Rezeption ab 00 Uhr nicht belegt ist und man deshalb früher im Hotel ankommen muss für ein Check in. Nach einer stressigen Anfahrt hab ich gemerkt, dass diese Info definitiv Quatsch war und an der Rezeption 24 Stunden jemand da ist. Einziger Vorteil: Balkon im Zimmer (was heutzutage auch nicht üblich ist :) )
Traduci
Risposta dalla struttura: Lieber Gast, wir danken Ihnen für das Feedback. Unsere Rezeption ist täglich 24 Stunden besetzt. Bei der Informationsweitergabe muss es sich um ein Missverständnis gehandelt haben.Unsere Gäste haben immer die Möglichkeit auch täglich das Zimmer gereinigt zu bekommen. Wir benötigen nur einen kleinen Hinweis an der Rezeption. :-)Wir freuen uns dennoch, Sie erneut willkommen zu heißen.Sonnige Grüße aus der Hauptstadt.
DaweidezhangHH
Camera Standard singola
Soggiorno: apr 2024
Lavoro
162 recensione
5.0/5
Eccezionale
Pubblicata: 18 mag 2024
房間很有意思 我跟同事住的房間 可以在裏面通過兩扇內門對連通 一下子增加了趣味性 地理位置絕佳 走路2分鐘到地鐵 有很大的停車位可以停車 邊上還有三個大超市和各種美食 距離messenger Berlin 15分鐘車程 早餐豐富 環境不錯 商務出差絕佳 值得推薦
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Risposta dalla struttura: Dear Daweidezhang, thank you very much for your wonderful feedback about your stay in our house.See you soon! :-)
Çağdaş
Camera Superior
Soggiorno: lug 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 24 ago 2024
Konum olarak güzel bir otel, kahvaltı çok keyifliydi. Market ve restoranlara yürüyerek erişim mümkün.
Traduci
Risposta dalla struttura: Dear guest, thanks a lot for your very good comment.We wish you all the best
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: lug 2024
Lavoro
25 recensione
5.0/5
Eccezionale
Pubblicata: 6 ott 2024
Modernes zentral gelegenes Hotel, sehr gut für Geschäftsreisende oder für touristische Aktionen geeignet. Es gab nichts zu beanstanden! Frühstück kann nicht bewertet werden, wurde nicht gebucht.
Traduci
Risposta dalla struttura: Lieber Gast, wir bedanken uns bei Ihnen für Ihre sehr gute Bewertung und Ihr Lob. :-)Bis zum nächsten Mal.Liebe Grüße aus Berlin