Hotel vicini a Praca dos Leoes a Porto

L'esperienza non è stata così buona a causa dell'aria condizionata in camera solo riscaldamento, e non è stato possibile abbassare la temperatura. Ben presto la stanza divenne molto calda e dovemmo aprire le finestre per rinfrescare un po' l'interno, il che non andava bene, perché quando aprivamo le finestre diventava stressante perché potevamo sentire tutto il rumore esterno, dal movimento delle auto e persone, impedendoci di dormire bene la notte.

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

Domani mattina parto e vorrei ringraziare tutto il personale , i ragazzi della reception per la loro gentilezza, disponibilità e cordialità. Le signore dei piani per il loro sorriso e il loro lavoro . Camere pulitissime e servizio impeccabile. Grazie di cuore ❤️

Emplacement très proche de l’aéroport. Le parking est top les places sont très larges donc pratique pour décharger les valises. La chambre est spacieuse et le lit très confortable. Le petit point négatif c’est la douche et les toilettes qui sont séparés par des vitres transparentes donc niveau intimité pas top. La personne aux toilettes est visible du lit haha ! Le petit déjeuné est agréable mais pas non plus extraordinaire. Juste le nécessaire sans plus.

Posizione hotel molto comoda, per noi che eravamo con la nostra macchina. Il metrò è a pochi passi, altro vantaggio. Staff molto disponibile e gentile, stanza e bagno puliti e abbastanza grandi. La vicinanza ad un centro commerciale è un altro punto a favore, la food court ha diverse scelte. Nel complesso l'hotel è molto buono, con un buon rapporto qualità / prezzo. Lo consiglio.

Bell'hotel, in una zona strategica. Vicino alle cantine del Porto, al lungo fiume con tanti ristoranti e a pochi minuti dalla zona monumentale. Personale gentile e disponibile e colazione super abbondante. Piscina coperta e spa. Camere veramente spaziose. Consigliato!

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.

If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S

Gostava de deixar um comentário sobre o Novotel porque realmente surpreendeu-me muito pela positiva. Ia sem grandes expectativas. Vi alguns comentários que mencionavam a antiguidade dos quartos e a falta de modernidade. A realidade NÃO é essa. O Hotel é maravilhoso. A entrada é enorme, os funcionários são super simpáticos e facilitam a estadia. Ficamos num quarto com vista para o mar. Com uma boa casa de banho, com uma banheira grande. Os armários do quarto são imensos! Tem um sofá cama mesmo que seja um quarto para dois. A televisão era igualmente enorme! O quarto é bonito, com uma decoração, e aconchegante. Tem ar condicionado e um mini bar que estava incluído no preço todas as bebidas do mesmo. A zona do restaurante era muito bonita. A piscina? Muito boa. A água estava sempre morna. De 0 a 10, avalio o Novotel com um 9 e só não dou um 10 pelo tamanho da piscina. É um hotel muito bom e procurado por famílias com crianças, o que faz com que a piscina esteja sempre cheia. Quanto ao pequeno almoço também quero deixar um elogio, pois é bastante variado e nunca deixam acabar as coisas. Gostei muito

Hotel in zona Afurada a Porto, leggermente decentrato ma da tenere veramente in considerazione per visitare la città. Camera e bagno piccolini, ma dotati di ogni comfort. Noi eravamo al terzo piano con vista sul mare, bollitore per caffè e tè, acqua di cortesi, prodotti da bagno molto buoni, compresa una crema per il corpo che ho trovato di buona profumazione e veramente gradevole dopo la doccia. Parcheggio gratuito. La colazione è super, disponibile fino alle 12, mette a disposizione frutta fresca, yogurt ottimi di tre tipi diversi, pasticceria fresca comprese le ottime Pastel de Nata, pane e affettati, formaggi, marmellate e miele. C'è la possibilità di farsi i pancake e le spremute da soli. Tutti ottimi prodotti! Hotel 3 stelle con servizio colazione da 4. Se non si vuole prendere macchina o mezzi pubblici, si può chiamare Bolt che con 3 euro circa ti porta al Ponte Luiz da dove si possono raggiungere a piedi molte attrazioni della città che ho trovato molto bella.