Proud Phuket, Naiyang Beach

Recensioni su Proud Phuket, Naiyang Beach

Proud Phuket, Naiyang Beach

Naiyang Beach, 135 Soi Naiyang 2, Tambon Sa Khu, Thalang, Phuket Province, 83110, ThailandDettagli hotel
Proud Phuket, Naiyang Beach
Proud Phuket, Naiyang BeachProud Phuket, Naiyang BeachProud Phuket, Naiyang Beach
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.3/5
Molto buono
232 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.3
Servizio4.3
Pulizia4.3
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Tutte le recensioni(232)
Recensioni positive(221)
Recensioni con foto/video(103)
Posizione conveniente(68)
Vicino all'aeroporto(54)
Trasporti comodi(50)
Piscina meravigliosa(22)
Spiaggia meravigliosa(11)
Cibo squisito(10)
Ideale per viaggi di lavoro(8)
Piscina pulita(5)
Recensioni negative(11)
UNI HEAVEN
Camera Superior (con vista sulla piscina)
Soggiorno: set 2023
Lavoro
13 recensione
4.5/5
Ottimo
Pubblicata: 17 ott 2023
Deco e design molto belli. Adoro il giardino e soprattutto il peluche della tartaruga. Meraviglia qualsiasi pezzo in vendita!
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
Utente anonimo
Camera Superior (con vista sulla piscina)
Soggiorno: gen 2024
Solo
6 recensione
3.2/5
Pubblicata: 28 feb 2024
Non mi è piaciuta affatto la mia esperienza e non sento di aver valso i miei soldi. Questo non è un hotel a 4 stelle secondo i miei standard. L'hotel è molto datato e necessita di una ristrutturazione importante. Da qualche parte ho letto che c'è stata una ristrutturazione qualche anno fa. Devo presupporre che le stanze non siano state toccate perché sono molto vecchie (i mobili, le pareti, l'impianto idraulico, gli infissi, tutto vecchio). Il pavimento della piscina sembrava sporco. La colazione era scarsa: la stazione di frittata era ok (condimenti freschi ma molto limitati) e il caffè americano era decente, ma tutto il resto non era gustoso, compreso il pane raffermo e i peggiori croissant del mondo. La lobby è all'aperto, i bagni nella hall non sono climatizzati. Non c'è dove andare nelle aree comuni per sfuggire al caldo e alle zanzare (e ci sono molte zanzare nella proprietà). Il balcone della stanza ha stranamente una sedia singola e nessun tavolo. Nessun gancio per accappatoi o asciugamani. Nessun balsamo per capelli fornito. Gli articoli da toeletta forniti non hanno marchio ed sono economici. Forniscono un servizio navetta per la spiaggia ma con orari limitati. Puoi camminare fino alla spiaggia se non fa troppo caldo. Penso che l'hotel potrebbe offrire biciclette gratuite. Ho visto le biciclette ma la reception non mi ha mai detto nulla. Ci sono molte attività commerciali nelle vicinanze. C'è una caffetteria annessa all'hotel che dispone di un'ottima aria condizionata e di una terrazza all'aperto. Questa è l'unica cosa positiva della proprietà, a parte la posizione. Non ritornerei mai e non lo consiglierei.
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for sharing your feedback with us. We are deeply sorry to hear that your stay did not meet your expectations and that you felt you did not receive value for your money. We genuinely appreciate your candid comments as they help us identify areas where we can improve.We sincerely apologize for the issues you encountered, including the condition of the room, pool cleanliness, breakfast quality, and the lack of amenities you mentioned. Please rest assured that we are taking your feedback seriously, and we will address these concerns with our team to ensure improvements are made.Regarding the property’s condition, while there was a renovation a few years ago, we understand that some areas may still need attention. We are continuously working to update and enhance our facilities to provide a more comfortable and enjoyable experience for our guests.We also regret that you did not find the common areas conducive to comfort, especially with the outdoor lobby and mosquito presence. We are reviewing ways to better maintain the property and ensure guests can enjoy all of our amenities, including the bicycles, which we will be sure to mention to future guests at check-in.Your comments about breakfast and the lack of specific amenities have been noted, and we will work to improve the overall quality of these offerings. We want all of our guests to feel completely satisfied with their stay.We appreciate your feedback about the coffee shop and location, and we are glad that at least those aspects met your expectations. However, we understand that the overall experience did not live up to your standards, and for that, we apologize.Thank you again for your valuable input. We would love the opportunity to welcome you back in the future and provide you with an experience that meets your expectations.Warm regards,Paul-Resort Manager
Sunny
Camera Deluxe (con vista sulla piscina)
Soggiorno: gen 2024
Famiglia
8 recensione
4.7/5
Fantastico
Pubblicata: 9 feb 2024
In generale, l'hotel era pulito e delizioso. L'ingresso era molto carino con i fiori e il profumo del caprifoglio. L'hotel era proprio di fronte a un comodo negozio ed era a pochi passi dalla spiaggia.
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and appreciated the aspects of our hotel that you highlighted. Your feedback truly means a lot to us and serves as motivation for our team to continue delivering exceptional service and creating memorable experiences for all of our guests.We hope to welcome you back in the near future for another wonderful stay!Warm regards,Paul-Resort Manager
JohnsonIan
Camera Superior (accesso alla piscina)
Soggiorno: ott 2023
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 12 nov 2023
Posizione eccellente per l'aeroporto.
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
Pawee
Camera Superior (accesso alla piscina)
Soggiorno: set 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 9 ott 2023
Buon servizio Grazie per questa piacevole sorpresa :)
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
HKNeko
Camera Superior (accesso alla piscina)
Soggiorno: giu 2023
Famiglia
27 recensione
3.0/5
Pubblicata: 25 lug 2023
La lobby è ordinata e presenta un ottimo design per la ventilazione. Alcuni piccoli negozi come massaggi, 711 e ristoranti si trovano sul lato opposto dell'hotel. Il ristorante di pesce NaiYang si trova sul lato sinistro dell'hotel e offre cibo di qualità. C'è un odore molto pungente all'interno della stanza. Il bagno ha un odore disgustoso molto forte proveniente dallo scarico. Gli asciugamani sono vecchi. Ci è stata assegnata la prima stanza del piano che ha accesso diretto alla piscina ma la serratura era rotta, dovevamo continuare ad aspettare che il personale la aggiustasse, quindi abbiamo richiesto un'altra stanza e lo hanno fatto per noi senza ulteriori domande. Il ristorante YaiYai è carino e la colazione generalmente è buona. Il personale è gentile. L'impressione generale è stata discreta.
Testo originaleTraduci con Google
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
Neo Jiun Jeen
Suite con 2 camere da letto
Soggiorno: giu 2023
Viaggio con amici
19 recensione
4.5/5
Ottimo
Pubblicata: 10 ago 2023
Nel complesso, mi è piaciuta l'esperienza al Proud Hotel Phuket. Le camere erano abbastanza pulite e l'aria condizionata era fresca. La posizione era un po' fuori città, tuttavia c'erano minimarket e 7-11 nelle vicinanze. Devo dire, però, che non mi aspettavo una camera così fantastica per il prezzo che ho pagato. Davvero un albergo sottovalutato. Torneremo sicuramente per fare nuovamente il check-in! 9/10 L'unico inconveniente è che i bagni non hanno porte e sono quasi tutti coperti da una tenda da doccia... nel complesso è stata un'esperienza meravigliosa, no 🧢
Testo originaleTraduci con Google
6/8
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
Seethul Ashna
Camera Superior (con vista sulla piscina)
Soggiorno: nov 2024
Famiglia
4 recensione
3.0/5
Pubblicata: 12 dic 2024
The hotel was modern with good infrastructure. But we did have some problem, the front staff don’t really know how to communicate in english which caused quite some problem for us. Moreover we waited more than 1 hour to have the room and still our bed still have sand on it.
Traduci
Risposta dalla struttura: Dear Seethul Ashna,,Thank you for sharing your feedback about your recent stay with us. We’re pleased to hear that you appreciated the modern design and infrastructure of our hotel, but we’re truly sorry to learn about the challenges you faced during your visit.We sincerely apologize for the language barrier you experienced at the front desk. While our team is continually working to improve their communication skills to better assist our international guests, your feedback highlights an area where we can do more. We will ensure further training is provided to enhance our service quality.Additionally, we deeply regret the delay in preparing your room and the issue with sand on the bed. This falls short of the standards we strive to deliver, and we will address this with our housekeeping team to ensure such oversights are avoided in the future.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,Paul-Resort Manager
Utente ospite
Camera Superior (accesso alla piscina)
Soggiorno: lug 2024
Coppia
1 recensione
3.5/5
Pubblicata: 20 ago 2024
It was a nice decent hotel. A good quick trip nearby airport. Only 10 mins away. Take a grab from airport it be cheaper. Quiet and relax stay. Just the pool needs a little upgrade
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests. We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable. Warm regards, Paul-Resort Manager
Utente ospite
Camera Superior (con vista sulla piscina)
Soggiorno: ott 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2024
Nicee . Recommended!
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager
Utente ospite
Camera Superior (con vista sulla piscina)
Soggiorno: dic 2024
Coppia
17 recensione
4.2/5
Molto buono
Pubblicata: 4 gen 2025
Conveniently located a 5 minute walk away from the beach and a 5 min drive to the airport. Good value for money. Limited breakfast but a clean room and nice surroundings made up for it.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to hear that you found our location convenient, with easy access to both the beach and the airport, and that you felt your stay offered good value for money.We’re also pleased that you enjoyed the cleanliness of your room and appreciated the pleasant surroundings, as these are aspects we prioritize for our guests’ comfort.While we’re glad the overall experience met your expectations, we’ve taken note of your comment about the limited breakfast options. Your feedback is important to us, and we’ll review ways to improve the variety and quality of our breakfast offerings.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future for an even better stay.Warm regardsPaul-Resort Manager
K2KME
Camera Superior (con vista sulla piscina)
Soggiorno: nov 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 27 dic 2024
Beautifully designed hotel with lovely grounds, close to the beach, dining options, and just a 5-minute drive from the airport. The staff embodies exceptional Thai hospitality, always friendly and accommodating. The facilities are excellent, including a stunning pool, delicious breakfast, and complimentary bicycles for exploring nearby markets and shops. With affordable prices for such high-quality service, this hotel truly stands out as a masterpiece in Phuket. Thank you to the amazing team for making our stay unforgettable
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager
Utente anonimo
Camera Superior (accesso alla piscina)
Soggiorno: giu 2024
Solo
2 recensione
4.7/5
Fantastico
Pubblicata: 5 lug 2024
Really loved the vibes and the service, breakfast not so much but the pool makes up for it.
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager
Utente ospite
Camera Superior (con vista sulla piscina)
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 16 gen 2025
Overall, I had a very enjoyable stay and would definitely recommend your hotel to friends and family. I’m looking forward to returning for another staycation in the future. Thank you for making my stay a memorable one
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your glowing 5-star review! We are thrilled to hear that you enjoyed your stay with us and had such a positive experience. Your kind words are a great motivation for our team to continue delivering excellent service to all our guests.We truly appreciate your support and hope to welcome you back for another wonderful stay soon. Please do not hesitate to reach out to us if there's anything we can do to make your next visit even more memorable.Warm regards,Paul-Resort Manager
Utente ospite
Camera Superior (con vista sulla piscina)
Soggiorno: lug 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 10 ago 2024
Beautiful stay with a delicious breakfast
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with your reservation, the check-in process, and the lack of attentiveness at our poolside bar. This is not the standard of service we aim to provide, and we deeply regret that we fell short of your expectations.Please rest assured that your concerns have been shared with our management team, and we are taking immediate steps to address these matters. Your feedback is invaluable in helping us improve and ensure a better experience for all our guests.We hope you might consider giving us another opportunity in the future to provide you with the level of service and hospitality you deserve.Best regards,Paul-Resort Manager