Hotel in zona National Defense University, Phnom Penh

Non abitate di solito con il marchio Hyatt, ma i Hyatt in Asia sono stati sorprendenti! La stanza qui era grande. E 'stupendamente situato - vicino al fiume, al palazzo, ecc. Questo non è il motivo per questo recensione. Questo recensione è per il STAFF. Ci siamo trasferiti qui per 12 notti e ogni giorno ci siamo incontrati con una collezione di sorrisi dolci. Vorremmo che tutti i nomi fossero stati appresi, ma siamo felici di averla collegata con alcuni: il buffet di colazione giornaliero era con il bellissimo mareagioung e la vergogna di Srey - grazie per averci curato così bene ogni mattina; Sotheary era il nostro bellissimo compagno di pranzo; Sofa, una piccola cosa dolce dall'Attico; Yem dal Regency Club, grazie per il nostro senza fondo Prosecco; Staff di cena da 55, carina Leakana e la sua squadra; Finalmente, ma certamente non meno, Fariza, carina dolce, grazie per averci cantato canzoni romantiche; Eric, uno dei manager, ama la tua energia contagiosa. Cinque stelle di alloggio e di attrazione sono molto le stesse, che li separano è la squadra di persone che migliorano il tuo soggiorno. Per i recensori/visitatori che si aspettano perfetto inglese.... Come sta il tuo cambogiano? !

Beautiful cozy rooms. Kitchen available to order on the rooftop (15th floor). Pool with cool water refreshing at these hell hot days. Pool begins to work a bit late after noticed 9:00, no staff at the morning pool (no one may help you to expand an umbrella, it need special tool) and no bar works morning time (but I could order a coffee with a phone call to reception). Air condition in the room blows right on the bed at any position and I could not turn it off for all the night due it become incredibly hot inside. So waken up several times at night to switch it on and off. Hotel towels are cheap and the bathrobe I did not want to wear. But the shower and water pressure is good, very hot water available. I enjoyed! No European cafe around the hotel. You have to walk to get some.

Просто потрясающий отель за такие деньги, красивый номер с удобной кроватью , персонал, обслуживание на высоте

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

The room was very spacious. The bathroom was also very big. Everything was nice and clean and the staff were amazing. The hotel itself is very pretty and aesthetic. The swimming pool was nice as well although a little bit cold at night. Everything was great and I wished I had booked an extra day at this accommodation

I love that they have foosball table, pool, and billiards table on the lobby. I also love that they have menu inside each rooms probably much better if they have phones too so they can just give you your order but everything is good and it's cheap too. Thank youuu.

We went to Phnom Penh for business trip and decided to stay in this hotel. The location of the hotel is great and convenient. Many restaurants and entertainment activities are available nearby. The only downside of this hotel was that the room is quite small. Everything else is good for me.

In generale, una stanza confortevole e di grande valore! La vista dalla stanza era sorprendente, mi piaceva vedere il sole salire o vedere il cielo diventare buio mentre la città si accendeva. Finché non vi sorprendete troppo dalle piccole cazzone che usciranno di notte, ho risolto la questione comprando dei kit ”catch a roach” dal signor DIY al centro commerciale AEON, è stato molto efficace. Lavatrice per autoservizio, microonde e tostapane disponibili al livello 29. Nota che non è permesso indossare il vestito da bagno, è necessario essere coperto in abiti propri e cambiare lì. È necessario un biglietto di accesso separato per entrare. Nota u può cambiare gli ascensori al livello 3A dal centro per raggiungere anche il livello 28/29. C'è un supermercato cinese conveniente al piano terra del centro commerciale, e si può facilmente ottenere molte cose. La fornitura di cibo deve essere raccolta dal piano terra, perché la sicurezza dell'edilizia non permetterà loro di salire, ma non un problema. Ricorda di appendere la targa di custodia fuori dalla porta se vuoi che puliscano la stanza.

The room is clean and great.The location and night view is also nice.The service is ok.There are many restaurants and marts near the hotel so it’s great .According to my experience I rate this 7/10

room is clean and the housekeeping staff was kind enough for guest. one of the china boy name DavidYe gave me awesomeness help. is all good to stayed here.