Hotel Hyatt Regency a Phnom Penh

Overall a good experience, quiet rooms and spacious. However, our room was just a family room with the second bed removed and unlike the images, no sofa or chair was put in its place so it was just a bed in a room. This meant you had to sit on the bed if you wanted a drink etc. furthermore, there is a laundry room but you cannot use it whenever you like, it’s charged and it takes 24hours for the hotel to do it on your behalf (which is a bit misleading on the advert here). Breakfast was pretty good with nice range of foods and staff were all helpful and friendly.

The hotel is located on Floor 28/29 in The Bridge SOHO Building. Check-In / Check-Out was easy. Next to the hotel are several options to eat, shop and nightlife. Room was big and the view was stunning. I booked a room with river view. i want to notice that the bathroom smelled like mold. It was also flooded after showering and I have seen cockroaches every now and then. The pool area was nice and the gym was also great especially if you want to do a basic workout. (the area is located on floor 39.

I servizi e il personale amichevole dell'hotel sono tutti i fronti. Le aree per il miglioramento sono la pulizia e l'igiene in particolare le aree di ristorante. Anche la tavola di scrittura in camera con una caratteristica di altezza regolabile sarebbe grande. In generale, è stato un soggiorno tranquillo, felice e piacevole.

The staff, especially Nory (who is a modestly good English speaker and a great bar host), were very helpful and friendly. The Orussy Hotel is right next to the Orussy Market which might be too “authentic” for some foreign travelers (it is a bustling open food/vendor market used by the locals). As the hotel restaurant & bar serves mostly Americanized fair at American prices, I recommend finding local food. The economy rate room was very basic and small compared to the fancy pictures shown. There is limited rooms with window views on the lower economy floors. The top of the tower offers a good view of west Phnom Penh. Hotel is about 1.5 miles from both the Royal Palace (tours closed due to covid) the Phnom Phem Night Market area, and 0.5 miles from a covid testing center. Be prepared to play frogger crossing roads, as the locals do.

Un bellissimo hotel di stile cambogiano tradizionale. Il giovane personale è amichevole e entusiasta. Ci sono molte caratteristiche di legno e un lobby selvaggio sopra il gruzzolo. La pista che conduce all'hotel può essere un po 'dodgy e piegato con rubinetto. La colazione è servita sul tetto e molto buona con molte scelte. La piscina e il ristorante sono bellissimi e il servizio e la cena sono stati apprezzati. La mia stanza sembrava buona, ma non c'è punto di forza vicino al letto e la doccia è strana. Il personale domestico controlla mai le batterie nella TV a distanza? Nessun balcone come indicato nella prenotazione di viaggio. Evitare il prelievo di tuk Tuk fuori davanti e chiamare un GRAB per un miglior trasporto di valore.

L'hotel è situato nel centro di Phnom Penh.Ci sono molti posti dove mangiare vicino al fiume.Il servizio generale dell'hotel è buono e la colazione è molto ricca, quindi prenderò in considerazione di prenotare questo hotel la prossima volta che verrò qui.

Although staff were lovely the location was not great, it didn't feel very safe and there weren't very many close food options, tourist spots etc, you had to get tuktuks. The first night we were excited to use the beautiful (it really is) rooftop Restaurant and Bar, we picked 5 items, 4 of which were unavailable including a basic glass of red wine, everything else including cocktails we ever ordered in our 3 days was also met with 'we don't have that' it was very unfortunate because it was expensive too...otherwise we would have dined every day and had drinks multiple times a day. Cigarette smoke was smelled in the bathroom often from other rooms, our towels one day were replaced with ones that smelled of stale cigarette smoke, the bell every time a room is entered also got really irritating as we tried to nap during the day or early night. Would not recommend.

I recently stayed at Relax Hotel Phonm Pehn, and I can honestly say it was one of the best hotel experiences I’ve ever had! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The check-in process was seamless, and I was even offered a complimentary upgrade, which was a delightful surprise! The room was spotless, spacious, and beautifully decorated, with all the modern amenities you could ask for. The bed was incredibly comfortable, ensuring a great night’s sleep after a long day of exploring. I especially loved the attention to detail in the room – from the luxurious toiletries . The hotel’s location was perfect, close to all the major attractions but still peaceful enough for a relaxing stay. The facilities of roof top was good I also had the pleasure of dining near the hotel’s restaurant, and the food was absolutely fantastic – fresh, flavorful, and beautifully presented. But what truly made my stay outstanding was the level of customer service. Every staff member I encountered went above and beyond to ensure my stay was perfect, always with a warm smile and a genuine desire to help. I can’t recommend Relax Hotel enough! It’s the perfect place for anyone looking for luxury, comfort, and impeccable service at an affordable price . I’ll definitely be returning on my next visit!

We called the hotel one day before we arrived to let them know our early arrival time (to leave luggage). But when we arrived next day at 6 in the morning, the hotel was black out and chain-locked from the outside. The security guy opened the door and let us in and we saw the night receptionist was sleeping on the sofa with pillow and blanket, he seemed upset to see us. Then we requested to use bathroom (which is also very dirty and smelly) and he didn't even turn the lights on. We stayed a bit longer in the hotel because it was raining outside, and he didn't want to clear up his sleeping space for us to sit. When he realized we were going to wait until rain stops, then he cleared up the space and started to play games loudly at the reception. No greetings, no conversation at all, when we asked we can't connect to WiFi, he just gave us a STARE. We later then came back to hotel around noon and the room was ready (which we were grateful for), we didn't get the TWIN room we requested tho. The room was not cleaned properly, no minibar fridge, safe is with the key attached (it makes me think what the purpose of this safe is), dirty showerhead, flooded balcony, hair full of sliding door and stained wall.(see the photos below) Breakfast was okay but tasteless coffee. Wi Fi connection is not strong at all and the mobile data also gets slower in the room 🙂 Oh, don’t forget to bring your own adapter since they don’t have one in the entire hotel. We didn’t use the pool at all just by the look of it. You don’t want to get itch afterwards. The night before leaving, my friend had an important meeting at night. She had to leave the room since the coverage is bad and she did the meeting in the lobby. Our lovely night guy was back and started to watch news loudly that she couldn’t focus and hear the meeting. So she requested him to reduce the volume for a while, which he did for a few minutes then got louder again before the meeting ended. I would say location is great. But trust me, they got the best photoshoot on their website where expectations and reality doesn’t meet. The highlight of this hotel is the receptionist girl who works in the afternoon shift (sorry that I didn’t get her name). She really went out of her way to help us and she knows what the hospitality is. She makes sure to greet, smile and even gave me her charger to use for that evening, asked if we need anything. The hotel should be grateful to have her. Overall, the stay was okay but if you want what you pay for, choose another hotel with the same price range. There are lots of hotels out there better and cleaner than here. We won’t come back here again.