Luxcity Hotel & Apartment

Recensioni su Luxcity Hotel & Apartment

Luxcity Hotel & Apartment

St. 118 Sangkat Mittapheap, Khan 7, Khan Prampir Meakkakra, Phnom Penh, 12252, CambodiaDettagli hotel
Luxcity Hotel & Apartment
Luxcity Hotel & ApartmentLuxcity Hotel & ApartmentLuxcity Hotel & Apartment
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Recensioni degli ospiti

4.4/5
Molto buono
326 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(326)
Recensioni positive(317)
Recensioni con foto/video(88)
Soggiorno meraviglioso!(59)
Proprietario simpatico(50)
Camere magnifiche(48)
Posizione ideale(21)
Ottima colazione(20)
Camere ampie(19)
Piscina meravigliosa(14)
Vista meravigliosa(11)
Recensioni negative(9)
Nakhan
Appartamento Executive
Soggiorno: Nov 2024
Solo
8 recensione
3.7/5
Pubblicata: Dec 17, 2024
Hotel location is situated in the good area of Phnom,Some tourist attractions around the hotel.Having inside restaurants, spa, pool, helpful staff,ets Room is nice with everything you needed, including a dining table, crockery, cutlery, and everything else you needed. Over all it's good to stay here.
Traduci
6/11
Risposta dalla struttura: Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. We hope to welcome you back again and provide better service. / Luxcity Hotel & Apartment Team.
Nitaya P..
Monolocale matrimoniale
Soggiorno: Nov 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: Nov 21, 2024
Good Location, Room Clean
Traduci
Risposta dalla struttura: Thank you for staying with us and spending your time to give us a review. We appreciate it and are glad to hear that you had a good experience and were satisfied with your stay at Luxcity Hotel & Apartment. We’re looking forward to welcoming you again during your next trip to Phnom Penh.
Makara Ung
Monolocale matrimoniale
Soggiorno: Oct 2024
Viaggio con amici
17 recensione
5.0/5
Eccezionale
Pubblicata: Oct 11, 2024
Very good and clean room
Traduci
Risposta dalla struttura: Thank you for staying with us and spending your time to give us a review. We appreciate it and are glad to hear that you had a good experience and were satisfied with your stay at Luxcity Hotel & Apartment. We’re looking forward to welcoming you again during your next trip to Phnom Penh. /Luxcity Hotel & Apartment Team.
Dean Toone
Monolocale matrimoniale
Soggiorno: Nov 2024
Lavoro
34 recensione
3.0/5
Pubblicata: Nov 29, 2024
20 minutes to check in and it was getting towards that on checkout when in the end I just said I am going. Front desk needs to be improved. It's a nice hotel but comes short on my expectations for it to be classed as 4 star.
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for staying with us during your trip to Phnom Penh and for spending valuable time sharing your experience. We sincerely apologize that you had a negative experience with our hotel service. Our management acknowledges this matter and is willing to be revised. We hope to have another opportunity to make up for this mistake and provide you with a better service during your next trip to Phnom Penh. / Luxcity Hotel & Apartment Team.
Cozy33
Monolocale matrimoniale
Soggiorno: May 2024
Lavoro
26 recensione
5.0/5
Eccezionale
Pubblicata: May 21, 2024
Everything is the perfect hotel! All the staff are bright and kind! In Phnom Penh, Luxcity Hotel!!!!!
Traduci
Risposta dalla struttura: Dear Cozy33, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
Paul
Appartamento (2 letti)
Soggiorno: May 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: May 4, 2024
Had a great time staying at Luxcity! Beautiful facility, wonderful staff, good English, great selection for continental breakfast with good service! They rooftop pool also has an amazing view of the city
Traduci
Risposta dalla struttura: Dear Paul, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
Jackkk109
Appartamento Executive
Soggiorno: Oct 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: Oct 16, 2024
Good👍👍👍
Traduci
Risposta dalla struttura: Thank you for staying with us and spending your time to give us a review. We appreciate it and are glad to hear that you had a good experience and were satisfied with your stay at Luxcity Hotel & Apartment. We’re looking forward to welcoming you again during your next trip to Phnom Penh. /Luxcity Hotel & Apartment Team.
Ali from OC California
Appartamento (2 letti)
Soggiorno: Sep 2024
Solo
8 recensione
4.7/5
Fantastico
Pubblicata: Sep 16, 2024
The hotel is faily new and very clean. Also it is about 10 minutes away by TukTuk from river walk.Thus, far away from the noise and crowd. The surrounding area is being developed for business. Very safe since it faces the Minstry of Defence and the ally way to the hotel is a ristricted area because it is also house to many high ranking military officers( no kidding folks). Check out the amazing view from the roof-top pool.
Traduci
Risposta dalla struttura: Dear Ali, thank you for taking the time to give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, our rooftop lounge will be finished by October and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
Yonto DY
Camera Deluxe Premier
Soggiorno: Aug 2024
Lavoro
26 recensione
5.0/5
Eccezionale
Pubblicata: Aug 25, 2024
My go too accommodation in Phnom Penh. The rooms are always clean and the breakfast is always delicious. I’ll be back soon.
Traduci
Risposta dalla struttura: Dear Yonto, thank you for taking the time to give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, our rooftop lounge will be finished by October and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
Volkana
Appartamento (2 letti)
Soggiorno: Nov 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: Nov 8, 2024
The room is clean and large enough. Allowed me to late check out.
Traduci
Risposta dalla struttura: Thank you for staying with us and spending your time to give us a review. We appreciate it and are glad to hear that you had a good experience and were satisfied with your stay at Luxcity Hotel & Apartment. We’re looking forward to welcoming you again during your next trip to Phnom Penh.
Mutita Sathya
Appartamento (2 letti)
Soggiorno: Feb 2024
Coppia
25 recensione
5.0/5
Eccezionale
Pubblicata: Mar 21, 2024
Love staying here, perfect location and safety reasons.
Traduci
Risposta dalla struttura: Dear Value Guest, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
B. Malone
Monolocale matrimoniale
Soggiorno: Dec 2023
Coppia
78 recensione
4.7/5
Fantastico
Pubblicata: Dec 26, 2023
Quite a nice hotel. Very clean room and nice swimming pool. Also a very good breakfast.
Traduci
Risposta dalla struttura: Dear B.Malone, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely, Terry
Cody Ko
Appartamento Executive
Soggiorno: Jul 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: Jul 5, 2024
Good for business ,and hotel very comfortable ,I will been. To there next time.
Traduci
Risposta dalla struttura: Dear Cody Ko, Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us. It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you. We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay. We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with. Sincerely
S1524L
Monolocale matrimoniale
Soggiorno: Oct 2023
Altro
24 recensione
5.0/5
Eccezionale
Pubblicata: Nov 1, 2023
The hotel room is big and clean it is comfortable, with big swimming pools and nice 👍 especially the hotel staff was very nice and friendly,
Traduci
Risposta dalla struttura: Dear Coral Tea , Greetings from Luxcity Hotel & Apartment, We would like to express our gratitude to you for your kind review on our hotel facilities and service. Our Heartists will be pleased to hear such a good feedback from you. As a luxury hotel, Luxcity Hotel offers only top-notch quality in all aspects. We thank you very much for your patronage and look forward to having you back with us soon. Sincerely,
Utente ospite
Appartamento Executive
Soggiorno: Dec 2024
Lavoro
2 recensione
1.0/5
Pubblicata: Dec 10, 2024
this is reception，service attitude so bad
Traduci
Risposta dalla struttura: Dear Valued Guest, Thank you for choosing our hotel services as your accommodation during your trip to Phnom Penh and for spending valuable time sharing your experience with us. We sincerely apologize that you had a negative experience with our hotel service. Actually, your inquiry on that day was for four rooms, but we didn’t have enough rooms to accommodate your group. Furthermore, your group smoked in the forbidden area, so our receptionist had a duty to guide you to smoke at the smoking area nearby. Our commitment is to secure our guest’s stay safety, hygiene, and the best environment. On behalf of the entire team, I would like to apologize to you once again if you had any unexpected experience with us. Best Regards, PIDOR HENG (Ms.)E-Commerce Manager