Sokha Phnom Penh Residence

Recensioni su Sokha Phnom Penh Residence

Sokha Phnom Penh Residence

Street Keo Chenda, Sangkat Chroy Changvar, Khan Chroy Changvar, Phnom Penh, 12110, CambodiaDettagli hotel
Sokha Phnom Penh Residence
Sokha Phnom Penh ResidenceSokha Phnom Penh ResidenceSokha Phnom Penh Residence
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.2/5
Molto buono
32 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.3
Pulizia4.3
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Tutte le recensioni(32)
Recensioni positive(27)
Recensioni con foto/video(7)
Personale amichevole(5)
Recensioni negative(1)
Trang Libyou
Bassac Suite
Soggiorno: ago 2024
Coppia
2 recensione
3.7/5
Pubblicata: 12 set 2024
In the trip.com mention have bathtubs but actual the room don't have. So disappointed. But everything is good service and clean
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Malik_Explorer
Bassac Suite
Soggiorno: lug 2024
Solo
13 recensione
4.7/5
Fantastico
Pubblicata: 19 ago 2024
Firstly the hotel is like 20 mins ride from airport , but opposite side the bustling town. It’s just across from Mekong river. Mobility to reach hotel were hassle free. As a diamond member i was able to do early check in and had my welcome drink and cold towel at reception. We booked bassac suite and as per photo it has bathtub , however when we checked in to my surprise it’s not. I ring to FO to check about and I were instructed to pay $20/ night if want but tub. However they had discussed this with their senior management and come up with free upgrade to high ceiling 16th floor room. Not sure what it called but such a grand fabulous room with Mekong river view too. Staffs are super friendly and welcoming, English speaking, overall the price I paid for my stay was worth it. If I ever coming back Phnom Penh I choose this hotel.
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Sok Alex
Bassac Suite
Soggiorno: apr 2023
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 26 mag 2023
Good location in the city Center of Phnom Penh, Facing Royal Palace, friendly staffs and great hospitality.
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Senghak Lim
Tonle Sap Suite
Soggiorno: nov 2023
Coppia
23 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2024
Good for stay in Phnom Penh
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wcalendar
Bassac Suite
Soggiorno: gen 2025
Famiglia
13 recensione
5.0/5
Eccezionale
Pubblicata: 24 feb 2025
非常好的入住體驗。 酒店位置很好，離機場不遠，周邊風景也好。 酒店設施沒有什麼問題，使用方便。 早餐也不錯。
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ㄱㄱ상수
Bassac Suite
Soggiorno: nov 2024
Solo
2 recensione
3.2/5
Pubblicata: 31 dic 2024
방안의 시설이 낙후되었고 옆방의 대화소리가 들림 직원의 친절함은 매우 만족
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LTD
Bassac Suite
Soggiorno: ott 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 26 nov 2024
歴史ある風格と水回りの最新さに感動しました。
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SUTTIHDA
Mekong Suite
Soggiorno: set 2023
Lavoro
64 recensione
4.5/5
Ottimo
Pubblicata: 25 ott 2023
บริการ ดี เดินทางสะดวก
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Flyer55373605260
Soggiorno: giu 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 5 lug 2024
This hotel is fabulous place to stay among all the great hotels in Southeast Asia which I had visited, very high in my experience -- for several reasons. The superlative service from a committed and efficient staff with super friendly. My room was very specious via river view. The breakfast was excellent, they offered you an optional. Not forgetting the pool is huge. Luckily, it was the queen’s birthday and I could see the wonderful firework from Sky bar, great memories. I extremely recommend this hotel to everyone, you won’t regret.
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Risposta dalla struttura: Dear Mr. Brown, Greetings from Sokha Phnom Penh Hotel & Residence! We extend our heartfelt appreciation for taking the time to share your recent experience at Sokha Phnom Penh Hotel & Residence. We’re genuinely delighted to learn that you found our accommodations to be excellent and that our dedicated staff contributed to making your stay memorable. Your commendation of our breakfast offerings at the restaurant is truly gratifying. We continually strive to provide a diverse selection to cater to our guests' preferences, and it's rewarding to know that we exceeded your expectations in this aspect. It would be our pleasure to welcome you again and surpass your expectations in every aspect of your stay. Your Sincerely, Sokha Phnom Penh Hotel & Residence
Utente ospite
Soggiorno: set 2024
Solo
5.0/5
Eccezionale
Pubblicata: 30 ott 2024
Sitha is an outstanding staff member of the Sokha Hotel. The gym, sauna and pool facilities are excellent, and the beat in the city. Miss Sreynuon is a key and professional staff member who is dedicated to her work. Staff make you feel very comfortable. Miss Seangny is the supervisor of these facilities and her work is appreciated. The staff is very friendly, kind and generous. This hotel is superb.
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Utente ospite
Soggiorno: set 2024
Altro
5.0/5
Eccezionale
Pubblicata: 4 ott 2024
The massage lady Mrs.Chan Sitha was very excellent and very professional. I would like to recommend her to anybody and I will invite all the the Jasmine SPA. The massage room was very clean and massage oil was excellent and the smell was very good 👍 thank you
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U9212EApeters
Soggiorno: feb 2024
Coppia
1.0/5
Pubblicata: 17 mar 2024
Bad karma here in Phnom Pehn. 700 room hotel with 40 or 50 guests. Like a giant mauseleum. Our shower could do with a good scrub. Air conditioning is turned off in some hotel corridors and at times in lifts. Staff stand around looking at their phones. Very good rooftop bar with city and river views. Check your mini bar contents when you arrive, I was ripped off at checkout. Not happy about that. Poor reception staff.
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Risposta dalla struttura: Dear Mrs. Peters Warm Greetings from Sokha Phnom Penh Hotel & Residence and thank you for reaching us to share your experience. Firstly, allow me to extend my personal apologies for the several shortfalls you experienced with us, noting that I had met you in person on the day as well to personally ensure the comfort of your experience of cleanliness. We usually inspect for all arrivals to ensure every single is going well. Especially, the cleanliness. We wish to express our gratitude for the time you have taken to share your experience in much details as it is from those that we can continue to strive from improvements. We hope that you will allow us at some future date, an opportunity to redeem ourselves. With this in mind, please reach out to us personally to make your next reservations with us, and rest assured you will be extended our best offers to make up for the inconvenience. Do let us know if you wish to visit us again and we would make a brilliant experience for your next visit. Yours Sincerely, Sokha Phnom Penh Hotel & Residence
Utente ospite
Soggiorno: giu 2024
Altro
5.0/5
Eccezionale
Pubblicata: 12 lug 2024
It was a great memory and wonderful experience at Sokha Phnom Penh Hotel, it was everything you would expect. The food in the restaurant was great. The staffs were very friendly and the room was so roomy with clean. I absolutely love the pool was too big seem like Olympic pool. Great stay, I highly recommend this hotel.
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Utente ospite
Soggiorno: ott 2023
Solo
5.0/5
Eccezionale
Pubblicata: 1 nov 2023
I had an outstanding massage and coffee rub afterwards with Chan Sitha. I would highly recommend her . I told her what type of massage I needed and she gave me an excellent massage Came out feeling totally relaxed 😀 Also the Spa is beautiful and clean with a shower in the room as well . Thank you Chan Sitha !
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Utente ospite
Soggiorno: mar 2023
Altro
5.0/5
Eccezionale
Pubblicata: 23 apr 2023
There are friendly staff, a view of the Tonle Shop River, and a nice swimming pool. The night view is very nice. Above all, I loved the bed and bathtub of a very large size.It's a hotel that I really want to come again.
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Risposta dalla struttura: Dear Ryu M , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you so much for your feedback, we are very pleased to hear that you enjoyed atmosphere at our hotel and we trust your experience in our hotel overall has been up to your expectation. We hope to have the pleasure to welcome you back soon. Best regards, Sokha Phnom Penh Hotel & Residence !