Hotel in zona Parin Park, Perth

Abbiamo preso un'unità che non dice finestre e poiché non ci sono altri posti con un prezzo decente e questo è l'unico che sembra un prezzo decente, abbiamo provato per 1 notte e siamo rimasti molto sorpresi dal risultato. È carino e anche senza finestre è di gran lunga uno degli hotel più belli e puliti in cui siamo stati finora. È proprio accanto al parcheggio e nascosto in un angolo, ma questo non ci ha disturbato. Lo adoriamo in realtà. Inoltre è al piano terra, quindi non abbiamo dovuto salire le scale o aspettare l'ascensore. Il check-in si è svolto senza problemi con il check-in automatico. I servizi sono fantastici. La distanza era un po' lontana dalla stazione ma è un buon esercizio e camminare!

Not my first time in a doubletree Hilton but this one was rather disappointing. We arrived at the hotel at around 7pm, check in was a breeze, except that there is no porter to assist. We have many pieces of luggage but thankfully the receptionist. Jessica, helped us with the luggage before my husband was back from parking. Parking is a slight walk away and it is not very convenient. Please give the breakfast a miss. Our room came with breakfast but the breakfast was so bad! Everything was hard and cold, there wasn’t even coffee like cap or flat white available. When we asked the waiter for it, we were not informed, but the coffee charges were billed to our room charge.  Frankly, I like the room layout but the housekeeping has some room of improvement to go. Though we turned on the ‘please clean the room’ button before leaving for the day, the room wasn’t cleaned until we called when we were back. We were told that room is only cleaned upon request! (But we did request for the whole day). The receptionist who answered the call offered to change the towel only but I insisted my room to be cleaned. When the housekeeping team arrived, he only changed the towel (and forgot the main bath towel) and no vacuuming was done at all. Conditioner was off as someone may have added water to the bottle but the housekeeping team did not check and refill properly too. (307) Location is convenient, near to many nice eateries but right opposite some adult shop.

We upgraded to an executive room, which was very comfortable. We could not get near enough to the hotel on arrival to park and check in. There is a small very narrow lane way that runs from Wellington St to Murray St with no indication of which way the traffic flows. We parked up eventually on Murray St in a multi storey and fortunately our one suit case was easily wheeled the 100 metres or so to the hotel. The hotel info was all available on the room tv screen. I checked breakfast times and saw it was served up to 10-30 am on a weekend. Next morning we arrived at breakfast at 9-45 am. The waiter looked somewhat taken aback. There was only enough orange juice for 1 person, the tank on the tea maker was dry, there was no butter or bacon. The water tank was refilled, butter produced. The chef lifted the lid of the scrambled eggs and they looked disgusting. I asked the waiter if we could have a fried egg. He had to go find the chef. He cooked the eggs, burnt on the bottom runny white on the top. My breakfast at a cost of $30 consisted of one slice of toast 3 mushrooms, half a scoop of congealed baked beans and half of a very sad looking tomato, plus the delicious burnt egg, one cup of black tea. I heard the waiter and chef grumbling together about breakfast times and their attitude prevented me from complaining and asking for fresh food. It transpired that breakfast time had been changed to finish at 10am. The receptionist enlightened me as we checked out next day. There was still a sign on reception saying that breakfast on a weekend lasted until 10 -30am. Needless to say we breakfasted elsewhere next day. It's a soul less hotel, with about as much vibe as a grave yard. We used the fantastic bar of the new Novotel directly behind Rydges. I also found we could have stayed there at a cheaper rate! Will not be returning.

The young lady at the reception at around 6 pm on the evening of Apirl 10 was excellent !! When learning that my luggage was left in the taxi taking me from Perth airport to this hotel and the taxi was gone, she helped me enormously. 1) Sharing what she knew about the results of previous similar cases; 2) Lending me her own cell phone, so that I could call the police; 3) Helping me several times with my communication with the local police. Deeply appreciated !! 4月10号晚六点左右，该旅馆前台的那位年轻女士，太太棒啦！！当她得知我的行李忘在了出租车上、并且出租车已经开走了后，她给予我极大的帮助。1）分享她知道的，以前类似情况的最终行李结果；2）把她的手机借给我，使得我能够报警；3）积极协助我和当地警方沟通。非常非常感谢这位女士！

Il personale è entusiasta e amichevole, che è l'hotel economico più economico nella zona commerciale centrale.La distanza a piedi può essere raggiunta in tutti i ristoranti.L'unico aspetto negativo è che l'hotel non ha un parcheggio e non può parcheggiare sul lato della strada, anche se la sicurezza è difficile da garantire durante il giorno, ed è costosa.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

The hotel location is incredible. Centrally located and well connected. The parking in the area is a kitchen costly. The staff and service are average. Staff seemed too stressed out, and while breakfast is just interested in your room number. One day, we were asked about 4 times what our room number was! The reception staff seemed like just doing the job..we asked for ice and were told to pick up from under the stairs. When we reached there there is no way to take the ice. So we went back and asked and were told oh sorry they forgot to give us the ice bucket...no apologies..just that the buckets are in the restaurant. So to end it really incredible location,room decor, staff and service can really improve.

We booked an extra night because of an operation that I had to have. We were politely asked to have our key card updated. I took one card to reception, and my husband took the second card the next day. The way the receptionist spoke to him was just unacceptable. She was so rude and dismissive, and argued with him about the fact that we had booked an extra night. Her name is Carol, and she should not be front of house in a very nice establishment. I would expect management to speak to this lady about her attitude towards customers. I wonder if she realises it’s the customers money that pays her salary!!

We booked this room pretty late after having to cut a European trip short and needing to transit Perth overnight on our way to SA. For a one-nighter in Perth this more than met our needs. Near new, modern, and clean - it was pretty good(without having any bells and whistles), and well priced for the Perth region. It's within the precinct of Curtin University, and has a great vibe about it. Some cafes nearby too in the morning if you want a quick bite. The one problem we found was that the fridge wasn't plugged in - a bit disappointing but I'm sure could have been easily remedied.

Very excited about this speciality stay as it was stated the old prison facilities and had to try this experience. Was hesitant to share room with others so we took the entire unit by ourselves. The facade and surrounding like common area is nice and feels warmth. The single unit is using the cell units while the unit that we took is a newly erected wing so it's not the prison wing thus don't feel like prison but otherwise the outside and everything gives the prison vibes. Definitely recommended and must give this place a try at least once!