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Hotel a Penzance
Hotel Penzance a The Minack Theatre

Hotel rinomati in zona The Minack Theatre

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Leggi le recensioni degli ospiti sugli hotel di Penzance

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The Queens Hotel

The Queens Hotel

4.1/5113 Recensioni
L'hotel è vecchio ma molto pulito, elegante nello stile e con un ottimo servizio. C'è una zona tè/vino pomeridiano nella lobby. Le camere sono ben attrezzate, con una forte pressione dell'acqua e letti comodi. La colazione è una classica colazione inglese, il caffè o il tè saranno serviti in una pentola grande, i fagioli sono deliziosi.
Rosalie Guest House

Rosalie Guest House

4.5/54 Recensioni
I wouldn't recommend the Rosalie Guest house, especially given the stay for me and my husband was ghastly and the worst we've ever had! First off, weeks after Boris had reversed all Covid-19 restrictions, we received an email three days prior to our stay saying that the landlady would only admit guests, with a negative Covid test. We found ourselves using a precious day of our holiday to search for a Covid test, which isn't easy in the highest peak tourist season in Cornwall. The 30-minute test confirmed we were both negative. When we arrived, we were so tired and hadn't slept well and were already dreading our stay at Rosalie Guest house. The frosty landlady inspected the evidence and proceeded to take more of our time to explain a very strict set of house rules; masks should be worn at all times when outside the room, breakfasts must be ordered before 9pm the previous night on a tick-box menu, if we needed to leave the building there were several layers of security and so on. There had been nothing in the booking that it was dependant on guest taking Covid tests and none of the other guest houses/hotels on our stay had not demanded it. It was also clear in the advert that parking was provided for, however this turned out to be on a crowded street where we struggled to park the car. We were eventually shown up to our room where there was barely enough room to take our suitcases. Although clean, the room was shabby and dull with safety notices all over the small stand-alone wardrobe; imagine four walls and a bed, an undersized wardrobe and a tiny shower with no bath. We immediately felt depressed and thanked our lucky stars we were only there for one night. By the bed was a six-page plastic document containing yet more house rules and regulations. It didn't feel like a guest house at all, in fact we felt more like we were in a hospital or worse. In the morning there were two regimented breakfast shifts and no room for change. Having not slept well on the uncomfortable bed we were very tired. We sat on a table but were quickly moved, for fear that previous guests had been sat on that table! The young girl serving breakfast looked very stressed and she was wearing a PPE hospital style apron. We asked for coffee and when we didn't receive any after 15 minutes, I started to help myself. ”We're not allowed to let you touch anything!' she said apologetically.. We waited for what seemed like ages to be served and left the breakfast room at 9.47am where our order was wrong, my poached eggs were rock-hard and the 'Cumberland sausage' tasted like a factory produced mystery meat job made out of gristle and sawdust!. All guests had to vacate their rooms by 10am so no margin for relaxing. Don't these people know that they're ruining people's holidays by making us leave so early? Overall, this experience was underwhelming, over-priced and ultimately depressing; we only wished that the unwelcoming landlady had been even a little bit nice to us. Per
The Wellington Hotel

The Wellington Hotel

3.5/544 Recensioni
Shocking! Totally unprofessional Where do I start? Right from the debacle of our check-in, to the manager knocking on our door at 8pm, the stay was comical and not in a good way! On arrival our booking couldn’t be found, apparently our fault; we paid for the night upfront and told we could pay for the other night the next day. Once in the room we were stunned at the dilapidated state of the room! At £125 p/night anyone would expect better! We tried to pull the curtain but the rod was not even on the support and the curtain was hanging down and out of its hooks! After climbing up to fix it (so we could pull the curtain’s at night to sleep), we noticed the tie backs for the curtain were very loose on the wall and knobs falling off! At this point we didn’t want to touch anything incase it broke and we got the blame it! We politely told the staff about the damage in the room for 2 reasons, 1 to be courteous to let them know (and to fix it) and 2 it is not a good look to pay for a broken room! Breakfast was nice and the young lady running around on her own was brilliant! After breakfast we left and had a nice day out. We got back to see our room had not been looked at to fix the items mentioned. Oh well we thought, so we settled in for the night. We had a knock at the door at 8pm… It was a guy called Matt, we now know it was the manager! He explained to us that he had not managed to get into a room to look at or even fix the curtain etc. He then insinuated that it was our fault that he couldn’t get in as we had the only keys… Apparently the previous guests had taken the set of keys with them, this was our fault how? The conversation deteriorated and his customer service was in the drain. He seemed to have an excuse for everything and all but blamed us for the damage discussed. The final straw was when he said that if we didn’t like it, he wouldn’t charge us for the night, and we could check out now… It was 8pm, and we were in our pyjamas! He mentioned that we hadn’t even paid for the room for this night-we offered to pay for both nights upon arrival!! We then offered to pay in the morning -he then said no one would be there to take the payment…hmmm a hotel that has no one on their reception in the morning, very interesting. Matt, the manager, defended everything we said, and at no point, did he apologise for the inconvenience of disturbing us at this time of night, nor the lack of attending to our room, nor did he even suggest any sort of solution, in fact, he said there was absolutely nothing wrong with the room, and there was no damage! It was at this point, I pulled out my phone and showed him the photographs we had taken at the time of check-in to show the damage and prove that it was not us that did it (as he insinuated that it was)-he apparently asked his Housekeeping. Well, I don’t think I’ve ever been so insulted or spoken to as a “guest of Hotel” in a more derogatory, patronising manner. The absolute kicker is he offered us a discount…of £5!
The Ship Inn

The Ship Inn

4.3/576 Recensioni
Il personale era molto amichevole e utile. Ci fu dato una bella stanza, vista sul porto - era molto pulito, comodo e ben attrezzato. Siamo arrivati a Mousehole a pranzo, quindi avremmo avuto quello che pensavamo sarebbe un pranzo a pranzo al Ship Inn - il cibo era delizioso e abbondante, in quanto non potevamo affrontare un pasto completo più tardi e avremmo appena avuto un po' di inizi! Va detto, tuttavia, che diversi articoli sul menu non erano disponibili e, quando siamo arrivati per colazione la mattina seguente, ci è stato detto che il cuoco non era rimasto in piedi e quindi abbiamo avuto cereali e tosta. Questo è stato un po' deludente, ma non un problema importante per noi, e il direttore ha ridotto il nostro conto per compensarci, che ci ha compiaciuti, e per tenere in considerazione questo aspetto, abbiamo visitato alla fine di gennaio e, credo, siamo stati gli unici ospiti di notte. Mi rendo conto che forse non è costoso fornire un menù completo e, da altri luoghi che abbiamo visitato, è evidente che il personale è un problema generale - peggiorato dal fatto che molti lavoratori non possono permettersi di vivere nei luoghi in cui lavorano A causa dei prezzi inflati dovuti alle vacanze e alle seconde case. Tuttavia, abbastanza politica. L'hotel non ha il proprio parcheggio, ma c'è parcheggio pubblico vicino. Il prezzo è stato di per sé quello di andare fuori di mattina a un bel giorno chiaro e di guardare il sole salire davanti a noi.

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