Hotel a 4 stelle popolari a Città di Panama

Bell'albergo A meno di 30 minuti dall'aeroporto in auto La colazione dell'hotel è ricca e le frittelle all'uovo possono essere fritte, il che è buono Le strutture non possono dirsi nuove, sono un po' vecchie, ma nel complesso vanno bene. C'è un po' di odore di muffa quando si entra dalla porta Buona visione Spazza tutti gli edifici alti, inclusa la Torre delle Viti Ci sono molti posti dove mangiare nelle vicinanze. Ci vuole circa mezz'ora per raggiungere il canale. Ho anche visitato il mercato del pesce, che è ancora peggio di altri posti in Cina. Il cielo è pieno di mosche Ho mangiato al chiosco di frutti di mare. L'aragosta era fresca. Costava 50 dollari a porzione, circa due sterline.

Excellent stay at The Crowne. This hotel exceeded our expectation. The room was very cosy and extremely clean. The buffet was delicious with a reazonable price. We could enjoy the swimming pool and it was relaxing. The souvenirs were very nice and affordable. The staff was professional, and we had an excellent and warm welcome. Everything was perfect! Nothing to worry about! I higly recommend The Crowne Hotel Airport. There is also a free shuttle to and from the hotel! I will for sure book the Corwne again. It was my second time there.

Stanze grandi, letto e cuscini meravigliosi. Dormo benissimo. Bagno grande e comodo. Piscina e palestra aperte dalle 6.30 am fino alle 10 di sera.Ottima colazione e servizio eccellente, puliscono subito tavoli lasciati liberi. Due grandi ascensori sincronizzati in maniera da non dover aspettare troppo anche quando l'albergo è pieno. Personale molto gentile, disponibile e professionale, dalla recepcion al ristorante. Eileen, Natalie, Rafael, Carlos e Eduardo, Rosa, Yaitsury, Alexis, Yoneirys e Yorleny. Bravi anche i ragazzi del parcheggio. Consiglierei di variare il menù del ristorante e magari della colazione per meglio soddisfare persone come me che vanno spesso per lavoro.

L'hotel è molto pulito. Il direttore della hall è molto responsabile. C'è una direttrice donna, LEO, che è molto entusiasta e seria nel suo lavoro.

Hotel con ampie strutture, con ******, biglietto, negozi e ristoranti. La pasticceria/bar Las Hadas, aveva molto buon cibo, buona attenzione e era aperto 24 ore. La stanza era grande con una bella vista sull'Oceano Pacifico e ogni giorno lasciavano acqua in bottiglia di cortesia. Un punto negativo è che un giorno si dimenticarono di pulire la stanza, e quando chiamarono la ricezione per lamentarsi, ci hanno offerto di farlo, ma era gia' sera. Come opinione personale, non mi piaceva che il bagno avesse un vetro smerigliato invece di avere una parete, quindi non aveva molto privacy.

Terrible experience. 4 engineering visits, 2 room move offered in a space of 2 hours. 1st engineering visit. Upon checking into our room, we discovered that the shower wasn’t functioning properly due to low water pressure. When we tried to contact the front desk to address the issue, the phone didn’t work, so therefore had to go down from the 17th floor to report it in person. 2nd, 3rd and 4th engineering visit. The front desk suggested moving us to a different room, and we agreed. However, in the new room, the overhead shower wasn’t working either, so the engineering team had to come and adress the issue. After they left, we attempted to shower, only to find there was no hot water. They returned to resolve the issue, but after my partner showered, the shower stopped working again. The engineering team had to come back a fourth time, and though they eventually got it working, we were told that we could either use the hot shower or the sink, but not both simultaneously, as using the sink would cause the hot water to fail. Consequently, we couldn’t shower in the morning. We were offered another room, but I refused, see below as to why. Technical issues can happen in any hotel, but my primary concern was how the situation was handled. After offering us a third room, I expected the hotel staff to personally check everything before suggesting another move. However, the front desk was quick to suggest another room without providing a clear answer when I asked what would happen if the issues persisted. The response was simply, ”This is the only option I can give you” (I wish the phone call had been recorded). The front desk team needs additional training on five-star service and better communication with guests, as the way I was treated fell far below expectations. If a third room move is necessary, staff should ensure the room is thoroughly checked beforehand. There was no follow-up from the front desk after checkout, nor was any compensation, recovery or apologies offered. This is not the level of service one would expect from a five-star hotel in cities like London or New York. I truly wish the call had been recorded so this could be used as training purposes on how to not deal with situations as such. Please note that we are not difficult guest and we are fully understand the issues within hotel facilities that may arrise from time to time and often beyond control of team members on duty. But it is the responsibility of the managers on duty to ensure that guest are looked after and treated accordingly. Something that I felt was missing.

Great hotel for a short term stay! Comfortably and spacious rooms that don’t disappoint. Holiday inn stands, if you’ve stayed at a holiday inn before you know what I mean. Staff was super friendly from the beginning to the end of our stay. Would like to come back but I think it is a bit expensive compared with other hotels is Panama.

This wasn't good experience. Room with ”garden view” actually room with parking lot view. There was crumbs in the room. And cockroaches. Room is exhausted and outdated. Breakfast with minimum options: cereals, fruits cuts, scrambled eggs (poorly done), sausages, some kind off local flatbread and one type of cookies for dessert. Didn't answer me by email and ignored phone calls. Staff is friendly but unhelpful. 5 minutes from airport but I wasn't successful to get through to them to ask for picking me up or get the shuttle schedule.

We made a reservation at this hotel in January, but upon check-in, we were surprised to find out the hotel was overbooked. There was no prior communication about this issue, despite the numerous confirmations we had received. Instead of the suite and standard room we had booked, we were sent to an alternative hotel that was clearly much older and in dire need of renovation. The hallways, decor, and overall appearance of the replacement hotel did not match what we had expected. Additionally, this hotel was located in a less desirable neighborhood, further diminishing our experience. Most frustratingly, instead of the suite and standard room, we received two standard rooms. We tried to reach a suitable solution with the front desk manager, but he was uncooperative. The only option he offered was this old hotel and possibly a drink for our wait. This attitude and the complete disregard for the hotel's responsibility, along with the poor communication, were extremely disappointing. This experience was particularly disheartening, and we would absolutely not recommend this hotel.

Hotel molto bello situato davanti all'oceano...Camere molto spaziose e pulite. Il bagno con vasca e mega doccia è veramente spettacolare. Personale gentile e preparato pronto ad accogliere tutte le esigenze del cliente. Colazione ricca e fresca.. da provare