Hotel vicino a Marchen Intersection, Otaru

Nessuna quantità di parole può esprimere come mi sento su questo resort. Il soggiorno includeva cena più colazione. Il bagno privato al giardino è così rilassante. Non devi preoccuparti di vedere altre persone e puoi andare a qualsiasi momento. Molto raccomandato per tutti i viaggiatori che vogliono massimizzare l'esperienza

We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons: PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.  CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.  They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as  on vacation one may want to improvise, rather than plan ahead their outings.  Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system. 

Abbiamo avuto un tempo così bello qui, anche se noi solo Le camere erano pulite e il servizio era davvero buono. È un po' a piedi dalla stazione di Otaru, ma ritengo che la posizione sia conveniente, perché è a pochi passi dal canale di Otaru e può andare a molte altre visione e ristoranti. In generale, abbiamo avuto un ottimo soggiorno in questo hotel e saremmo sicuramente rimasti qui quando visitaremo Otaru di nuovo in futuro.

Great hotel for families! The absolute highlight of our stay was the excellent location—it made traveling with the family so much easier. The cleanliness of the rooms, the service from the staff, and the overall facilities were all good and met our expectations. We had a comfortable stay and would consider coming back.

It's an interesting experience as the hotel is situated at the outskirts. The onsen in the room is perfect, with a perfect seat view. Room is pretty old school and big. As the location is pretty remote, there isn't much night activity around. It is pretty kind of the hotel to offer shuttle service to Otaru JR.

Cozy Inn is superb, can easily be reached by bus or by car. Plenty of parking spaces. Room is big and clean. Close to Aeon and Daiso. Walkable to the canal if you are not driving. Check in uses machine and strictly only after 3pm, so do not come early. Overall, I highly recommend!

Questa è una casa di stile giapponese ... Sei in isolamento e esci, ma è molto facile. Puoi avere i tuoi pasti semplici in cucina. È un autobus fermato proprio davanti all'hotel, se vuoi camminare intorno per trovare cibo non troppo lontano. C'è un mercato Aeon circa 15 minuti a piedi.

Molto conveniente posizione se si è in sci/snowboard. È piuttosto centralizzato alla maggior parte delle corse e solo 30 minuti di auto a Otaru. Solo in basso non c'è cibo vicino all'hotel stesso ha 2 ristoranti. Il giapponese era un bel cibo, buono e a prezzi ragionevoli, purtroppo aperto solo pochi giorni alla settimana.

The location is very convenient, within 15 mins of walking distance from the main train & bus station also to the canal. Host are friendly and accommodating. Room size is generous too but the only drawback is the compact size bathroom and no bathtub. Also the building doesn't have elevator so low floor is highly preferred

Tempat bagus sekali . Cuma kasir keras sekali . Tdk ada mesin cuci