Recensioni su Homewood Suites by Hilton Needham Boston

The great staying.thanks

房間整潔乾淨，還有小型廚房，大廳還備用各種小遊戲，自助早餐，停車方便，周圍購物也方便，離Newton也很近，適合家庭放鬆小聚

房間內很乾凈，床很舒服，可以做飯，寬敞明亮，靠近高速，交通方便，有籃球場可運動，早餐尚可，周圍還算安全

主要是有洗衣機才定，離巴布森學院很近，一切都還不錯，但希爾頓的早餐一直都是非常簡單的，不要寄予希望

房間很大，適合家庭入住。

挺好 非常值非常新

整潔衞生，位置好，包早餐，服務好，免費停車。

房間不錯，交通方便，早餐不錯

各方面都很滿意

Hotel had lovely finishes. Everything seemed clean. Pros: I left behind my AirPods and the staff was quick to call me and let me know as well as offer to assist in shipping them back to me. Really impressed with the courtesy and attentiveness to the issue. Continental breakfast was very organized and being constantly restocked, even as it moved closely towards the end of the breakfast window. Cons: The noise from the floor above in our bedroom was very loud. I’m not sure if it is just poor insulation or if the people were just especially loud. There is also this incredibly bright blinking light in the bedroom. I’m sure it is for smoke or carbon monoxide which I appreciate, but it could have been placed elsewhere besides directly in front of the two beds.

You know how one bad customer service experience can sour your outlook on a place? Well that happened here. I reserved a deluxe king suite. Upon arrival, I requested that we have a room with a bathtub, so we could bathe our toddler. I was told by Solomon at the front desk, that yeah, they have that, but it's going to cost us extra. We were already paying well over $200+ a night for this room, and it's BEYOND obnoxious that they are charging extra for a room with a bathtub. It wasn't like I was requesting a Jacuzzi. An hour later I receive a text asking if I feel valued as a Hilton Honors member. I responded "If we were so valued, you would given us a room with a tub and not tried to charge us more." No response. So, this is now the lens through which I am looking at this hotel. Overall the rooms were clean and a decent size, the hallway carpets were stained, and there was trash in the elevator when we arrived in the evening and it was still there the next morning when we went down for breakfast. Oh...the breakfast. It was gross. Cold powdered eggs, even drowning them in ketchup didn't make them palatable. There were two meat options and they were both pork. Other options were limited. At one point I inquired at the front desk about a light that was out in our bathroom-I was told in a condescending manor by Long Dao that the master switch needed to be turned on. Later when we returned, our room had been made up and the master switch had been turned on, which I appreciated, but man, the customer service at this place really sucks. We had the choice to stay the Marriott or Homewood Suites, and we went with Homewood Suites because we're Honor's members. Next time we're staying at the Marriott.

An enjoyable 2 night stay at this very easy to drive to Hotel. Suite was clean, roomy comfortable and quiet. Hot breakfast was included in room rate, served 6:30-9:30 am. Food was decent, a standard Scrambled egg, Potatoes and breakfast meat. Oatmeal, Bagels (good ones) and Muffins so the menu had something must would enjoy. Only miss was that room was made up every Other day. We were able to request fresh towels and extra coffee for second day.

Prior to checking we had looked to see what the rate was, which was less expensive significantly than what we had initially booked (through a wedding block rate). The clerk assured us that when the director of marketing and sales would come in to work the next day, she would be able to adjust the rate. Despite that, she refused to do so. Additionally, the Wi-Fi did not work at all in the room so neither my wife nor I were able to do any work. Unfortunately I cannot recommend this hotel. There is a Sheraton right across the street that you can check out.

Our stay at the hotel was marred by an unpleasant experience regarding the complimentary breakfast. There was no sign or notification indicating that guests should clean their tables. The manager on duty, Long Duo, approached our family and spoke to my son, insisting we should have cleaned our table. We complied, but it was uncomfortable to be followed and informed in this manner, especially since this isn't a Motel 6 but a higher-end establishment. The MOD's sarcastic tone and insistence that it was common sense to clean the table were off-putting and unlike any other complimentary breakfast experience we've had. On a positive note, Solomon was exceptional. Despite some issues with our blankets upon arrival, he promptly provided replacements and was very responsive, even texting pre-arrival greetings.Unfortunately, due to the front desk manager’s sarcastic attitude, I don't think we'll be staying here again-Sun