National Harbor: hotel a 2 stelle

La ricetta è molto gentile e parla bene. L'apparecchiatura pulita nella stanza è anche molto buona.Il buffet è innocuo per la colazione, il caffè è anche disponibile tutto il giorno, e il senso di vita è buono. L'unica cosa che deve essere notata è che rimanere in deposito per $100 al giorno e sostenere la carta di credito, ma si può discutere con la reception per non farlo a pezzi una volta.

Siamo stati qui due volte ed entrambe le volte che ho pagato è stato rispettoso e un cliente come tutti gli altri, ma l'addetto alla reception mi ha trattato in modo divertente?

I had a fabulous time on a girls trip this past weekend. Desiree provided the BEST check-in experience EVER! She recognized my status, offered me an upgrade and allowed me to check in early as my flight was there mid morning. When I told her how much I appreciated her kindness she even complimented me that I was just as kind. I was really starting to not expect exceptional service nowadays. But Desiree changed that for me. She really made my day. My friends and I could not stop talking about how nice she was to us the entire trip. The Gaylord is also a very nice hotel and convenient to everything we needed. Thanks again Desiree!

This was the least favorite of my Marriott experiences. Maybe my expectation for the Marriott brand was too high being that this is a 3 star hotel. There was a visible stain on the fitted sheet. The sheet was immediately replaced. Shortly thereafter, I discovered a stain on the top sheet which was never replaced (after requesting twice), multiple stains on the duvet, and a loose toilet seat. I asked about parking and was directed to a municipal garage next door. However, staff did not disclose information about day passes that allowed in/out access (good information to know up front when asking). I happen to inquire a second time in the presence of a manager. Nor was the employee knowledgeable about member benefits. Later, the bar was crowded with a private party, so we weren’t able to enjoy that amenity. Staff was friendly, but also exhibited an ‘oh well’ attitude. I will say the room was properly appointed and appeared clean. The hotel is in a great location and the balcony was a great place to view the Christmas tree with fireworks as the backdrop.