Recensioni su Okko Hotels Paris la Défense

Risposta dalla struttura: Hello Joseph,Thank you for taking the time to share your experience.We are pleased to hear that you enjoyed the modern amenities and the peaceful environment of our hotel. However, we are truly sorry that you experienced issues with the smell in your room, and we apologize for this recurring inconvenience.Please know that a plan of action has been put in place to address the odor issue, and we are working hard to ensure a more pleasant experience for our guests. Your feedback is invaluable, and we hope you will give us another opportunity to welcome you under better conditions.Best regards,The OKKO Hotels Team

Risposta dalla struttura: Dear,Thank you for your fantastic review! We're thrilled to hear that you had a perfect stay in our Classic Room and that you found our hotel amenities to be sufficient. Our 24-hour lounge area aims to provide convenience and comfort for all our guests, and we're glad you enjoyed it.It's wonderful to know that our staff were friendly and polite during your visit. We understand the slight walk to the nearest station, but we're pleased it didn't hinder your overall experience, especially given the convenience of travel once you reach the station.We look forward to welcoming you back to Paris, and we hope to host you again soon!Best regards,Alexandre

Risposta dalla struttura: Dear Hasanaki,Thank you for taking the time to leave us a review. We're delighted to hear that you found our hotel nice, clean, and conveniently located near a metro station. It's wonderful to know that our reception team provided helpful assistance during your stay.Your recommendation means a lot to us, and we appreciate your positive feedback on our surroundings, amenities, cleanliness, and service.We look forward to welcoming you back on your next visit.Best regards,Alexandre

Risposta dalla struttura: Dear Sir,Thank you for your feedback. I’m sorry to hear that you faced challenges with dining options over the weekend. I completely understand how important it is to have good meal choices after a long day.Just so you know, our club does offer evening snacks on Sundays and every night, including Caesar salads, pizzas, Croque Poilâne, charcuterie and cheese boards, along with a variety of drinks. These options are there to help satisfy your hunger.I also recognize that there aren’t many restaurants open nearby on Sunday evenings. However, our reception team is always happy to help find dining options, including places in Paris, not just in Nanterre.Thank you for your understanding, and we hope to make your next stay even better.Best regards,The OKKO Hotels Team

Risposta dalla struttura: Thank you for your positive feedback!We're delighted to hear that you enjoyed the coffee and free snacks in the Club and found our facilities clean overall. We look forward to welcoming you back again soon!Best regards,Abigaëlle

Risposta dalla struttura: Hello,We sincerely thank you for your comment and are delighted to hear that you appreciated the location of our establishment, the quality of our breakfast, and the friendliness of our staff.For eco-friendly reasons and as a mission-driven company, the absence of minibars in the rooms helps reduce our carbon footprint. This is why refrigerators are available at the CLUB, and you can also entrust your personal items to us at the reception.We look forward to welcoming you again on your next business trip.Best regards, OKKO HOTELS - Paris La Défense

Risposta dalla struttura: Thank you for your excellent review! We are delighted to hear that you found our hotel to be perfect in terms of surroundings, amenities, cleanliness, and service.Your positive comments about the clean room, comprehensive amenities, good hygiene standards, pleasant environment, and excellent service are greatly appreciated. We're glad you found our location advantageous, situated behind the performing arts center in a major city and conveniently close to the train station.We look forward to welcoming you back again for another visit!Best regards,Alexandre

Risposta dalla struttura: Dear,Thank you for sharing your feedback from your stay with us in March 2024. We appreciate your comments on the surroundings and amenities.We sincerely apologize for the inconvenience caused by the billing error and the poor service experience you encountered. This does not meet our usual standards of hospitality, and we understand your frustration. We appreciate the platform's assistance in resolving the issue promptly.Please be assured that we take your feedback seriously and will address this internally to prevent any recurrence. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Warm regards,Alexandre

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found our amenities, cleanliness, and service to be excellent during your stay in our Classic Room.We understand your comments regarding our location, which may be perceived as distant from the city center and surrounded by construction sites. However, we're glad you found the affordability advantageous and that you found transportation convenient.Your input is valuable to us as we continuously strive to enhance our guests' experiences. We hope to welcome you back for another pleasant stay in the future.Best regards,Alexandre

Risposta dalla struttura: Dear Guest,Thank you for your feedback and for rating our environment, facilities, cleanliness, and service with the highest marks.We are glad you enjoyed the safety and location of our hotel in the La Défense area. We understand that the room size might not have met your expectations, and we appreciate your understanding regarding this aspect.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Best regards,Alexandre

Risposta dalla struttura: Hello, We're thrilled that you chose our hotel for your Olympic experience and enjoyed being right by the swimming venue. Your satisfaction is the greatest reward for our team.We look forward to welcoming you back soon for another exceptional stay!Best regards,Abigaëlle

Risposta dalla struttura: Cher client,Merci d'avoir pris le temps de laisser votre avis. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre chambre Classic en avril 2024. Votre retour sur les environs, les équipements, la propreté et le service est précieux pour nous.Nous sommes heureux que votre expérience ait été positive et que vous envisagiez de revenir. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite.À bientôt !Cordialement,Alexandre

Risposta dalla struttura: Thank you for your excellent review! We are delighted to hear that you found our hotel to be perfect in terms of surroundings, amenities, cleanliness, and service.Your positive comments about the clean room, comprehensive amenities, good hygiene standards, pleasant environment, and excellent service are greatly appreciated. We're glad you found our location advantageous, situated behind the performing arts center in a major city and conveniently close to the train station.We look forward to welcoming you back again for another visit!Best regards,Alexandre

Risposta dalla struttura: Dear Guest User,Thank you for sharing your experience with us. We are delighted to hear that you found our Classic Room to be excellent in terms of surroundings, amenities, cleanliness, and service.We understand that our location may be slightly off the beaten path, but we are glad that you enjoyed the quality of our rooms. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests.We look forward to welcoming you back for another enjoyable stay.Best regards,Alexandre