Hotel in zona Panneau ＂I Love Monastir＂, Monastir

Posto molto bello, posto auto interno all'hotel , camera dell'hotel con vista fronte mare bella e pulita, personale sempre cortese e gentile, animazione eccellente simpatica disponibile e non insitente ,piscina grande bella e pulita, piscina dei bambini bella e pulita .

My recent stay at this hotel was unfortunately a mixed experience, with several areas needing significant improvement. Check-in Experience: We arrived at the hotel around 1 pm and were informed that our room would be ready by 2 pm. While we understood that delays can happen due to cleaning and late check-outs, it wasn't until 2:30 pm that we were finally given access. The wait at the reception was also less than ideal, with only one or two receptionists available to serve a large number of guests. The lack of organization in the line caused further frustration, and I believe the hotel should have had someone managing the queue to streamline the process. Room and Cleanliness: Upon finally entering our room at 3 pm, we were disappointed to find that it hadn't been cleaned yet. We had to store our luggage in the room and return later to find it cleaned. The towel situation was particularly frustrating. We were provided with only three towels for three people, which is far below the standard two towels per person that most hotels offer. To make matters worse, the towels were not replaced daily, and on one occasion, we received small hand towels that smelled bad. On another day, no towels were replaced at all. This lack of proper towel service was a significant issue during our stay. Facilities: The hotel features two pools, one of which is a smaller, quieter pool that we found enjoyable. However, the larger pool, divided by a staircase, was consistently overcrowded, making it difficult to enjoy. The beach was also a letdown, with dirty water and no sandy shore. Dining Experience: The restaurant's food was average at best. On several occasions, we struggled to find a table, and when we did, the tables were often dirty, with no utensils or water provided. The staff appeared to prioritize foreign guests over Tunisian ones, which was disappointing. Additionally, it was disheartening to see some guests taking excessive amounts of food, but this was more of a reflection on the guests than the hotel. Bars and Lounge Areas: One of the most disappointing aspects of our stay was the condition of the bars and lounge areas. The floors in the bars were consistently dirty, and it seemed as though they were not being cleaned regularly. This lack of cleanliness extended to the tables and chairs, which often had leftover crumbs, sticky surfaces, and spills that hadn't been wiped up. The chairs were a particular issue; they seemed to soak up water, likely from guests who were wet from the pool, making it uncomfortable to sit down. On several occasions, we even noticed that some of the chairs appeared to have been soiled by children, adding to the unpleasantness. This overall lack of cleanliness in the bars created an unsanitary and unwelcoming environment, which significantly detracted from our ability to relax and enjoy our time at the hotel. Service and Hospitality: The hotel staff's hospitality left much to be desired. We encountered issues with the animation

Mentre è un po' difficile trovare nelle strade di vento della Medina, l'hotel è una bella gemma nascosta che tanto me quanto mio padre amavano. La nostra camera è ben attrezzata, con aria condizionata e ha una bagno molto pulita.La terrazza del tetto offre una vista magnifica sulla linea di Sousse e Medina e è perfetta per la notte per godere della chiamata alle preghiere. La colazione è servita nella zona principale del tribunale dell'hotel. Molto ben decorata e il colazione era molto tradizionale. Niente troppo pesante, ma ancora riempiendo. Sai che la cura e l'amore sono andati a farlo.

Pessima struttura. So che può essere complicato trovare un'allocazione a Sousse durante l'alta stagione, ma abbiate un po' di amor proprio e optate per altro. Di seguito le migliori opzioni alternative al Sousse Beach hotel: - Occupare abusivamente la stanza di uno degli edifici fatiscenti vicino all'hotel - Farvi arrestare con un veniale pretesto e passare la notte in cella - Condividere la strada con uno dei numerosi senzatetto che affollano la zona - Accamparsi in uno dei corridoi della struttura. Sarebbe una soluzione più salubre che dormire nelle stanze del Sousse Beach hotel e abbellirebbe senz'altro le sue zone comuni terrificanti

I am really very disappointed with my last stay in Movenpick Sousse. I can't find a word that describes this terrible experience and I will simply list the problems that I had to go through: - During the check in, I had to go through the queue 3 times. Since the room was not ready, the lady told me that she will bring me the room access card once available so I will not need to got through the queue again, and of course she did not. I went twice through the long queue for almost 30 min in order to get the room card -I booked a King bed room and they gave me a twin bed room. The lady in the reception did not accept to change the room and she told the will change the mattress to a big single one over the two twin bed and of course she did not -The towels are dirty and stinky -The sink is clogged - The TV is not working - We kept the do not disturb sign in the room during our stay because my wife got sick but this was not respecting by the house keeping and the maintenance agent. They entered the room without our permission - Their excuse is that they received an order form their manager !! -In the restaurant and during the diner, I asked the waiter for a cutlery (because you almost never find a prepared table in the restaurant) - The waiter pointed his finger to another table and told me to get it by myself !!! I am still shocked by this impolite answer !! I still cannot understand how this kind of unpleasant events can happen in this hotel and all together during one stay. If my wife wasn't sick, I would have left the hotel since day one. In short, this is a half start hotel